All reviews for K and K Heating and Cooling

A great company to work with. No high pressure sales. Cut and dry..." This is what you need, if you want you can do this and that but all you really need is this" Fast, Efficient, Friendly and not looking to send you to the cleaners with added charges. Honest and Fair! 2 thumbs up. Will H. the tech was very informative and explained everything step by step. 2nd time using them for system check up and cleaning. 100% recommend them

Exceptional service. Got to our house within a few hours of calling. He was courteous and knowledgeable and had our heat back on in short order. Highly recommend.

I want to say that I was very pleased with K&K promptly on time the gentleman MO he was very professional very precise and clean and very respectful trust me I will use them again and I will also tell my family to call them as well when they need help with heating or Cooling he was very good Moe so remember if you going to get K&K ask for Mo he knows exactly what he's doing

Gilbert was awesome! He did a thorough job and explained things as he went along showing us what needed to be done and parts that were needed. Thank you, Gilbert.

We had Ian and Bryan install our new furnace and air conditioning. They did a great job. Explained the use of the equipment and answered all our questions. Would recommend this company highly!

Very good company. Called them for trouble with our heater and they came the next day. Their technician Gilbert got our heater functioning, answered our questions and did a great job servicing our home. I am very thankful.

We are big fans of K&K! We've been using them for about 8 years and always appreciate that they are easy to schedule with, show up on time, are polite and knowledgeable and very helpful. This last visit, Mo came to do a standard furnace check and was more than willing to help us out with a request we had to fix a seal on our HVAC unit. He fixed it quickly and upgraded the material at no charge, which was very much appreciated!

Gilbert Sanchez was efficient, professional and knowledgeable. He explained all steps, informed me of the cost and asked for my approval before proceeding with the work.

My gas valve needed to be replaced. He also checked the CO2 level.

Great company and service. Had them out to check the furnace, made repairs, and had another different issue a week later. Their tech- Mo Elder- was very knowledgeable and thorough. Explained the issue and took care of the problem. Awesome job and great service!

Josh came out to my house to fix my furnace and I cannot say enough good things about this young man. He was professional, competent, a perfectionist and honest. He knows what he is doing and does great work!

Gilbert was absolutely a joy to work with. At no point did we feel like he was trying to just make money on us. He explained everything thoroughly and completely and made sure we knew what he was talking about. K&K and especially Gilbert is now our heating people.

From the Gilbert Sanchez, Jerry’s and Ian to his partner. I forgot his name. Excellent job. I hope your company great success. Thank you for making this experience less stressful.

Mr. Gilbert Sanchez arrived on time, was extremely cordial, kind, and highly professional. He did a thorough preventative maintenance check and cleaning of my furnace, he answered all of my questions, and I am 100% satisfied with K&K Heating & Cooling LLC and the work performed today by Mr. Sanchez.

I also received a follow-up email from Mr. Sanchez w many photos of the internal components of my furnace as well as all readings and measurements.

I highly recommend K&K Heating and Cooling LLC for all HVAC needs.

I can't say enough good things about Ian and Josh and the rest of the crew. These guys hit it and hit it hard. Never took a break or a lunch. And managed to work through a couple of challenges. This is the only company I will ever recommend for all your HVAC needs. To the owner of the company you have one hell of a crew. Thank you so much.

My son moved into a new house and the furnace was shutting down and not heating the house. I had 2 other HVAC people look at it and did not fix it correctly. I called K and K and Moe Elder came the same day. I explained that my grandchildren would be there that weekend and I was afraid it would not get fixed in time. Moe immediately went above and beyond searching for the problem. There were rocks clogging the inside of the vent pipes! I don’t know how he figured it out but he was a lifesaver. He fixed the pipes and even patched a hole to keep the draft out. He was polite, professional and a good man overall. I will only use K and K from now on and I will request Moe every time. Thank you Moe, that was a huge problem you fixed for my family.

Incredibly pleased with our quoting process and service from K and K! Jerry was very thorough in explaining options both times we got quotes and helpful in getting us on the schedule quickly. Ian and Bryan were fast and efficient during install and helped explain all of the new equipment and maintenance. Highly recommend using this company!

There’s seriously no better residential HVAC team in NE Ohio. This is my second home using them over the last 15 years and I’m so thankful I found them. I tried competitors 12-13 years ago and they were a mess. Their prices are fair and they’ve had a lasting solution for every problem that came up both at the old house a couple years into this new build. Cory was the one that came out today and he was awesome. I could probably sit and have a drink with him and hang out, but at the same time he was amazingly efficient. Just another good dude at a great company: I’ll never direct friends or family anywhere else. Multiple good experiences over the years now.

K & K did a great job diagnosing the issue with my heating system. Ian and Brian completed the installation of a new furnace and central air conditioning unit in one day and explained how to use and maintain the new systems after ensuring everything was working properly. All of the K & K representatives I dealt with were very helpful and professional throughout the process.

Josh and Nick did a fantastic job installing my new furnace. They arrived right on time, were professional throughout, and treated my home with respect. The installation was completed efficiently, and they took the time to walk me through how everything works. Highly recommend!

Gilbert the Great came today for our furnace maintenance, he recommended replacement of our igniter due to wear and not knowing the lifespan it would have left. And for the great part, while he was here a mouse that has been living rent free appeared on my plant stand. I lost my mind and he came to check on me, when I told him there was a mouse in the house he went the extra mile and helped get it out the patio door for me!

I have to say that this experience was absolutely wonderful considering the furnace went out before the new year. There were 4 wonderful efficient and customer service orientated employees (Ian, Josh, Bryan & Nick) who exhibited excellent customer service and efficient time management and detail.... Customer service was A 1🎊🎊. I thank each of this gentleman from the bottom of my heart. Great Job