All reviews for Tiger Air

Theo was amazing - he reviewed everything he was evaluating with us and provided a comprehensive overview of next steps to get our system up and running again. THANK YOU, THEO. Super knowledgeable, patient and kind!

Theo was a pleasure to work with. He is friendly, professional and courteous!! He offered me a couple of options , no high pressure sales. Definitely recommend Theo to take care of all your HVAC needs!!!

Charles came to service our air conditioning unit we purchased through Tiger Air. He was quick and identified that we were low on coolant and that we had a coil that was clogged which he cleaned out. He was quick, polite, on time, informative and efficient. Thanks Tiger Air!

Tiger Air replaced our air conditioner and furnace a couple years ago and were absolutely wonderful. Easy to work with and upfront with the cost. Since they have helped us with routine maintenance (and today just a silly user error I made) and they are always prompt and very helpful. Theo is who has always come out and he is so wonderful and good at what he does!

When our AC stopped working I called them and much to my surprise they were here within the hour. Charles did a great job fixing the problem and warning us about potential issues to watch out for in the future. I would definitely call and use them again the next time there is an issue.

Isaac and Jesse did a great job in cleaning the ducts in my home. Very professional. I would highly recommend Tiger Air.

Charles was amazing!! He was friendly, very knowledgeable, on time, engaging, professional, and very helpful!!! We literally had a seamless albeit painful (who wants to replace air conditioning lol) experience with him and Tiger Air from start to finish and we could not have been more appreciative! I would definitely recommend this company to anyone in need of their services you won’t be disappointed!!

Edit…
We also had our ducts cleaned by two amazing young men who were so awesome and friendly and did an amazing job I thought I could leave individual reviews but I guess not lol… we had not had our ducts cleaned in 4 years they came in and did a beautiful job, they answered every question we had and didn’t mind our fussy dogs during the process 🤣 it can be such a stressful experience having to replace or maintain ac units etc because of the potential costs but every tech who came out helped to make the process smooth!

We ended up having our Ac unit replaced by another duo of Tiger Air techs and they did great we are completely satisfied with every service we received, the timeliness of their responses and the professionalism they ALL displayed! I can’t remember everyone’s name but they were all amazing!!

Great experience, got my radiator functioning within a few minutes. Nice , polite and respectful of my property. Thanks

I typically don't use the big name companies due to the price but Tiger is very very fair with their pricing. They always have someone ready to assist with the repairs same day or next depending on the repair and how quickly we need it done. They are very easy to work with and get repairs scheduled. I wish they would come to Lake County but other than that they are fantastic.

Theo was informative, kind, and communicated effectively. He addressed my concerns with urgency and supported me well throughout my experience. I’m sincerely thankful for his partnership! Theo, it was a pleasure working with you!

I'd like to commend Theo for doing a fantastic job with us. He really went above and beyond to help satisfy us. He deserves a raise or some other acknowledgement.

10/10 service. Prompt, reliable, and efficient. Furnace wasn't working and they had someone out the same day to diagnose and repair.

After calling another company first, who tried saying I need a new central air, Daniel at Tiger diagnosed the issue, and didn't try to sell me anything. He offered to install a new thermostat, or said I could go get my own. I will now call Tiger first, every time!

Charles showed up on time, diagnosed the problem in minutes. He applied corrective action and completed the work quickly.
In summary, he was prompt efficient reliable thorough knowledgeable and very courteous.
Thank you Tiger Air for your high level of quality service!
Jerry Bruce

UPDATE: 8/15/2025
Another one for the books with Tiger 🐯 Air.
Made an appointment a few months back to have a soft start kit installed on AC compressor. Theo arrived in usual fashion. As always, He was courteous and professional.

UPDATE: 4/17/2025
Had what appeared to be an error code on furnace this morning. Called Tiger 🐯 Air and they dispatched Theo for the job. He came and cleaned the flame sensor and reset system. Running smoothly now 👍🏾.
Again, Tiger 🐯 Air of Parma is a great HVAC system company.

UPDATE: 8/21/2024: Another great service visit with THEO. 👏🏾👌🏾

UPDATE: 2/19/2024: Another fantastic service visit. This time I had the pleasure of working with Charles. He came in to complete my annual furnace check ✅. System is operating like it's suppose to. 👍🏾. Another one for the books 📚 🐯 Air

UPDATE: 9/24/2022: Had a cold snap come through. Decided to test the new furnace out. New system operated as expected.👌🏾

Update: 9/1/2022: Had a new system installed. Thus far it runs great. AC 🥶🥶 is nice!! Waiting till the temps drop so I can run 🔥.

Update: 8/15/2022: Called Tiger Air back in April for an estimate to have new HVAC system installed later in the Summer. Theo came out, provided me an estimate. Today Theo came out to complete the paperwork for next week's scheduled installation. Both Phil and Theo are superb! Even after several months, they honored the quote they gave me in April.This is definitely a company I will continue doing business with for years to come. Will provide another update after installation is complete.

Friendly and courteous employee and works quickly. Updated me with any issues on my HVAC system. Reasonably priced.

Theo was a very professional and personable representative. He was very thorough and explained everything in detail. He answered every question we had. I had him go over a different estimate and explain what he would do differently. He went sentence by sentence and it showed his expert knowledge. We are having a complete replacement of our A/C and furnace. He had a duct cleaning done prior to the install so that our new hvac system would work perfectly. I was very impressed and so happy that Theo was the rep. All of the installers, Dean, Zach etc were very professional and very knowledgeable. I would not hesitate at all to recommend Tiger Air! They were flawless!!

The best company that I have ever worked with! This is the second furnace and air conditioning system that I had installed by Tiger Air, my first system was installed at my previous house.

The workmanship is second to none, they were the only company that included a 10 years parts and labor warranty, all the other quotes that we received were only giving a parts only warranty.

The people that work here are very friendly and know what they are doing. Theo came out for the initial quote and explained everything in detail and measured every room so we have the right size system.

They did a Aero Seal duct sealing that was included at no charge in the price because our second floor does not cool in the summer and we cannot sleep up there, how impressed we were in that now we can use our upstairs it cools just fine.

I highly recommend Tiger Air as I have used them twice, anytime you call them they show up quickly and they are always looking to help you. All there people are friendly and they just give you a nice experience over all.

Charles gave great service and told me everything he was doing. I have had nothing but good experiences with Tiger air. From install of my entire system to yearly maintenance.

Isaac was very professional, communicative and did a great job in a timely manner cleaning our vents. Thank you Isaac and tiger Air!

Theo is great. He has cleaned and checked my furnace and a/c a few times. Very friendly and professional.