All reviews for Down's Septic & Drain Inc

Friendly and helpful, Kevin arrived on time and was great to work with. He answered my multitude of questions and gave useful information. Highly recommend their service.

Randy and his crew have always been very responsive. Glad to do business with this locally owned, family business. I recommend them every chance I get. Thanks, guys!

Had Joe out to help with my issue today and again great service I highly recommend Joe and Downs Septic, if you need their type services they are the BEST

I had these guys snake my main drain line more then once, they always do a good job and they are honest and upfront about prices, which are better then all the other plumbers in the area that I have tried. These are my go to guys.

They did a great job! They went the extra mile to preserve the walkway that had to be removed. They were able to put it back and looks like it was never removed. They were professional and nice. I would recommend them to anyone.

I had water backing up in a basement drain. I called Downs Drain Cleaning Services, Inc., asked if they could come out ASAP, they did and fixed the problem quickly, professionally and for a very reasonable fee. I highly reccomend Downs Drain.

I was happily suprised they came out the next morning after i called dustin and dan actually were half hour early they fixed the problem that noone else i had priviously had out. They were able to fix for thousands less they cleaned up aftrr themselves they were very friendly i just cant say enough good will go back to again

Called yesterday due to a backed up drain.Dustin and another gentleman came out and got the job done. They cleaned up everything afterwards. Very happy with the company. Highly recommend. Thanks guys!!!

They scheduled right away, worked efficiently and left no trace. All at a fair price. Even took time to further educate me about my particular system. Great service!

Ted the driver was great, very informative and professional. Cost of $195 to drain the tank was competitive. I would only state I would prefer the truck back in and not have to turn around in the drive.

Great, honest, stand up company. Did a full clean out for us. 45 days later we still had issues so they came out and advised us to call the county. They didn’t charge us and when the county came they said we found a good company to give us the advise to call them.

During the coldest part of winter my septic system was not working. The professionals from Downs went above and beyond to make sure they got the repairs made. Fair, honest and everyone we dealt with were true professionals. I would give them more stars if I could. Thank you Downs!

The guys at Downs are very quick, friendly & respectful of their customers & your home even though often doing a dirty job. They have clear by drainage lines & serviced by septic tanks for years. I would highly recommend them.

I've been using this company for nearly 20 years oh, as I live in Bath where we have our own
Sewer and package plant. My sewer line is parallel to the street sewer and needs to be routed out every year and a half.
Tthe men are always very courteous helpful and informative I would highly suggest this company.

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Sewer

plant and migraine is almost parallel to our sewer p

If you need your septic system worked on for any reason - these guys are the best! Laura got us handled within an hour , and Antonio got our septic system back to normal in no time ! Thanks again!

Mike came out and was very professional. I had no idea how the system worked. Mike took the time to explain how the system works and each step of what he was doing to clean out the tanks. He explained everything in a way that didn't make me feel dumb about asking the questions. Mike is very knowledgeable and patient. Also, when my wife called into ask about pricing and and scheduling the service, the person on the other end was very kind and provided accurate information. We will be keeping with Downs Cleaning in the future.

My family has owned our house since the 60's and I know this is the first time that water has backed up and feared that trees had invaded the pipes.

Our team arrived in under half an hour after our call for help. They were professional, friendly, and explained each step as they tried to clean out our 67 year old drains. While water was flowing they still met resistance... a quick look with the camera showed a "T" in the system?

We can now rest easier having seen the clean walls of the pipe all the way to the junction and watched as the water rushed out of view without resistance!

Will recommend and call on again!

I had two problems: 1) a lid in my septic drain field was leaking and creating a puddle of water; 2) A sump pump in my basement had a loud water hammer sound every time it shut off. I call downs and they promptly came to Ravenna and corrected both problems. They inspected my septic system and corrected the problem by switching the drain fields. They also explained how the system works; showed me how to make the switch, and informed me how often the switch should be done. For the water hammer problem, they installed a new check valve and the problem was solved. Note: I had previously been told by another company that nothing could be done about the water hammer problem. For that bit of info I was charged $46. If you want prompt, courteous, honest and professional service, Downs Drain Cleaning and Septic System Service is my recommendation. They certainly will be my first choice for all septic and plumbing jobs.

Stand up company! They get the job done quickly and efficiently, and are willing to answer any and all questions. There was a huge issue with the house I was closing on and they were there the next day to fix it so we could close on time. They also waited patiently for payment while details were worked out in closing.

Had a slow kitchen drain because of my older home having a single vent stack. They augered it and now it's running better than ever. Great price, quick & clean service. Will use again if I have any issues.

Used this company when.I had some water back up in my basement. Roto-Rooter attempted to overcharge me without even diagnosing the issue. Called this company to get a 2nd opinion, they were honest, trustworthy, and cost efficient. I will only use them from now on and will recommend them to anyone in need of services!!