All reviews for Environmental Air Inc

Great customer service
Affordable prices
Tech was friendly
Same day service

Great service and friendly staff truly enjoyed my experience! Nick is the best!!!!! You won't be disappointed

Great guys even on the road.I was stuck in the snow ,they stopped on the highway and helped me push my car out.
Thanks to kindness 2 strangers.
I 270 east near Cleveland avenue .
Totally appreciate.
Steve.

HVAC work can be scary, you never know if the company is just pulling your leg to get you to spend more money. Not at Environmental Air. I called them out after another company told me my furnace needed replaced. It was just a blower motor and environmental air took care of it quickly. Wouldn’t recommend anyone else.

I did not choose to use these guys,, my home warranty company sent them, after reading a negative review I was concerned as my furnace was dead and it was 18 degrees outside! Their office called me promptly after being notified by my warranty company, said their technicians were on other calls, but as I had no heat, would be given priority as soon as possible, called back an hour later to say someone was on the way,, John showed up soon after, was friendly and competent,, repaired my furnace and gave tips and advise on what to look out for in the future.. Overall I could not ask for anything more,,, GREAT experience.

Our furnace went out and a technician came to troubleshoot our furnace. Spent $140 to have them tell us we need to change the furnace filter and that now the furnace is lighting fine. Furnace dies again hours later, then they want to charge overtime for coming out on a weekend.

This company is unprofessional with poor customer service. After waiting for days to get a call back to get a service call scheduled, they told me that if a tech was available, I might be able to get a tech out to my house either Thursday or Friday. They did not specify a time or even provide me with a window to be prepared for the tech to arrive. Thursday rolls around, and I get a call while at work. They are telling me a tech is available now and I can either take it or leave it. I told them that I couldn't just drop everything at work an be at my house is 10 mins. However, after calling them back, I was able to negotiate a time.
After I take time off of work to be at my house, I called them to make sure that a tech was on their way. The guy on the phone basically told me that I'll have to wait until their "big commercial customer accounts" are taken are of first. And that I was out of luck.
I booked the company through ABC home warranty and let him know that I was promised priority placement if I went through a company contracted with ABC.
He basically told me to go find another company. And that's what I did.
I made sure to call ABC and tell them about how unprofessional Environmental Air is.
This company doesn't care about small individual clients. All they care about is securing big fat corporate accounts.
I will never use them again.