All reviews for Environmental Management Inc.

I am writing to express my profound satisfaction with the work Kristen Macdonald recently completed on two major projects: 130-tree line project and the large entrance flower bed.

I was blown away by her listening skills and eagerness to ensure both projects met the expectations of the Windgate board and all community residents. Kristen is exceptionally caring and ensured that I had everything needed to meet deadlines to discuss things with the board. Her communication was fast and informative throughout the process.

She went above and beyond in every possible area to make those projects go smoothly and stress-free. Moving forward, I only want to collaborate with her on future projects. She is truly amazing.

Our Condo Association hired EMI at the beginning of 2022, and shortly thereafter, a major snowstorm hit Central Ohio. Within hours, EMI was on site making sure the main street was plowed and snow removed from the driveways by the next morning. Once Spring arrived, the grass was neatly trimmed and all of the flower beds outlined so that our common areas looked like a lush carpet. We are so proud of our community, and EMI certainly has contributed to that sense of pride. Well done, Team EMI!

EMI is hands down the best landscaping team to work with in Ohio. Nobody comes close to their attentiveness and detail, and when a mistake happens, the service team is out immediately to fix. Nick Yorgen is literally the friendliest and most reliable contact with a vendor I’ve ever had in my time working with landscaping companies, and I’m excited for the partnership we’ve built and the years to come!

Kristen McDonald is very knowledgeable, reliable, punctual and very pleasant to work with. She coordinated the landscape renovation for the new beds, redesigning the irrigation system and tree installation and was very accurate in completing all the work when promised. The 2025 portion of the project is complete, and my wife and I are very satisfied.

I want to commend Kristen on her outstanding work as she is definitely an asset to your business.

Kristen McDonald came highly recommended from a colleague & did not disappoint. She was kind, attentive, prepared & walked me through multiple design options during our consultation for a spring project. Her preliminary sketches were a great touch that really helped visualize the project. Highly recommend Kristen and EMI! Cannot wait to see the completed work.

As a vendor who has worked with Kristen McDonald for several years, I’ve had the opportunity to see many of her landscape designs come to life, and I’m consistently impressed. While I haven’t personally hired her services, I've seen the quality of her work firsthand and hear positive feedback from her clients.
Her designs are thoughtful, cohesive, and beautifully executed. Beyond the design itself, she does an excellent job managing projects from start to finish. Jobs are organized, timelines are clear, and installations are handled professionally.
I would confidently recommend her to anyone looking for a landscape designer who not only creates beautiful spaces but also ensures they’re executed properly.

They do a decent job on the grass, but they just trimmed all the bushes where I live and left a pile for four or five days and then didn’t even clean up the piles. They came through with a leaf blower and blew dead bush trimmings on the yard. They always leave a mess on my porch for me to clean up.

This company broke my windshield when a rock flew out below their mower. I witnessed this myself. Joe at EMI basically called me a liar and said it was impossible for a rock to fly out bc they have guards on their mowers. Well, I know for a fact that Joe is flat out wrong and doesn’t want to take care of the damages EMI caused. Of course that’s his job…. Reduce claims…. He’s not on my side!
Unfortunately, this same thing happened to me years ago. Driving through a neighborhood, a gentleman was cutting his grass on a zero turn. A rock flew out from his mower (gravel driveway). Hit my side door and look like a bullet hit it.
Apparently Joe has a Physics degree….. NOT! It is not impossible for this to happen!
Last week I came home to grass, mulch, and debris all over my car and my front stoop. How does mulch get up 8 steps and on my front stoop??????? They use the blowers and blow crap all over cars without a care in the world! They also mulched around trash and leave it in the bed. I couldn’t believe the laziness of these workers! I’m sure they wouldn’t be happy if they had nice cars and ppl didn’t give a crap! They run over water bottles and garbage and leave it. This is the reason I was watching them the evening they broke my Lexus windshield and put a big divot and 20 inch crack in it. I’m livid! This company has several complaints about the same stuff! This isn’t the last of me! I’m pushing this! It BS they don’t take care of the damages they cause. It’s not about the money anymore it about the point! They need to stop being negligent and train employees! Do better bc you all suck!