All reviews for Firelands Electric, Inc.
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Excellent!! Prompt, and thorough.
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Did great work, did it fast and at a fair price
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On time did great work and their final price was 1300 dollars less than the estimate
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I have worked with Firelands Electric many times. I have always been satisfied completely with their work and professionalism. Great team!
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Everyone at the company was responsive, on time, professional, and knowledgeable. Price was fair. Would definitely use them again.
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I can not say enough good about this company!! I manage Five Star Store It in Marblehead and my ignite sign has been out of order for a year. Finally called Firelands Elec. and what a prompt and effcient job they did. Within two weeks they had the problem solved and the sign back up and running. Wow, wish I would have called them sooner. Thank you Firelands Electric and crew! I too am baffled by the other reviews. Everyone I dealt with, was professional and prompt. They came right out to give me an estimate and completed the work way sooner then I thought it would be. Office staff was amazing also!!!
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I am surprised by these other reviews. I manage properties and have called Firelands Electric numerous times and have always had awesome customer service from the whole group. I give Jason an A+++ for his Electrician skills and his customer service skills. Keep up the good work guys!!!
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Had no power in Kitchen. Called Firelands at 9:00am and John was here by 10. Identified the problem, reset the refrigerator, vacuumed the refrigerator coils and by 10:30 my day was perfect! Can’t thank John enough and will recommend to everyone I know. Oh, the cost was great too!
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I had quite a bit of work and installs to be done and they did a great job at a reasonable price. Jason was very professional and took the time to explain any issues. Definitely recommend.
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We had our 220 line nicked by a fiber optic dig leaving us without heat, hot water and a dryer. John and Jason came out evaluated the situation and determine what needed to be done. Unfortunately the equipment they needed wasn’t readily available but John and Jason kept us informed continuously. The boring company and Jason came out this past Saturday. They dug, laid our new electric line and everything is perfect! Thank you so much for a job well done!!! Bill and Maureen Conway
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Called Firelands first thing on a Friday morning, and they were out in less than 2 hours. Fixed my problem quickly and were reasonably priced. Very friendly service too. Highly recommend.
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That ded a good job on my project!! Little over price but got it done !!
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They never returned my phone call.
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No thanks, they ran me around for over a month and never gave me an estimate. Sorry this job ain't good enough for your company.
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Worst customer service!!!!!!! Vicki is very unprofessional, and refuses to allow you to speak to anyone else. It took 6 months to receive a bill. I have asked to speak to supervisor several different times, always a promised call back. Never a call back!!