All reviews for Liberatore Construction LLC

Liberatore Landscaping was fantastic. They transformed my backyard into a beautiful space and, in in the process, gave me great advice on how to care for my new plants. The owner was on site throughout the day to make sure the job was done correctly. I can't say enough about the men who performed the work. They were polite, hard working and self-directed. Liberatore Landscaping pays attention to details and to my needs as a customer. They made great suggestions about which plants would best suit my needs and the results are fabulous. I'm already planning my next project for my front yard!

I am pleased to say that Liberatore Landscaping has been extremely helpful to my family during a time of stress. After our mother passed away, we needed to take care of her extensive landscaping and gardens while we prepared and placed her house on the market. All while none of us live in the Cleveland area. Dominic and his crews did some intensive garden work in spring 2011, and then made sure to keep the property cared for and maintained throughout the summer and fall. Reliability and good communication are just a few of the attributes that I would use to describe the service we received from Liberatore Landscaping. Thanks!

Liberatore Landscape Construction provided tremendous customer service and began the process of transforming our home's landscape. Working directly with Dominic made the process run very smoothly; after an initial miscommunication about what exactly my wife and I were thinking, we got together and actually whiteboarded out the plan. Dominic made adjustments to the original design plan to better fit our budget and staged the installation so we could continue the implementation over time. Dominic and his team were prompt and efficient, knocking things out in about 2 days. We have been receiving compliments on the caliber of work Liberatore Landscape Construction as well as the professionalism of the crew.

To be continued once the plan has been fully implemented.

Perhaps Liberatore should stick to Landscaping because they're absolutely dreadful at plowing snow. There's always and excuse why they don't plow as agreed. If you're a professional business you should have a contingency plan.

Used them for two years on snow plowing. I should have dumped them the first year. They were almost always late and sometimes they forgot my house. Also endured 1 1/4 years of landscaping. They waited way too long to start mowing both Springs. I had the worst looking lawn on the block and had to call them numerous times before they finally completed the first mowing. On the first year I did my own spring cleanup, but I asked them to do spring cleanup in year 2. I had to ask several times before they showed up. They were on time and material and the billing was reasonable, but they did not complete the job. They mulched a couple of beds, did not trim any bushes and failed to cleanup a pile of leaves by my house. In May I said "enough is enough" and moved on.

I called this land scaping service to come out and trim a couple bushes and clean out a flower bed . They told me that they will come out Saturday for the estimate and they didn't . They have horrible customer service . Not Recommended.

This was the worst customer service experience of my life. Hired them to plow my driveway and found myself constantly having to call them to get them to come In a timely fashion. Sometimes it would snow all the previous night and day and they wouldn't come till late at night. The guy who answers the phone is openly hostile. Once it was snowing all day and they hadn't come yet, I called and asked when they would be there. They yelled at me for "calling on a f-Ing Sunday. Several times during the winter I need to push my car up the driveway because it just wasn't getting plowed. Other times I gave up and just shoveled. I tried to cancel my contract and get a partial refund. They said there are no refunds then threatened to cancel my contract with no refund. They said it is in the contract that they can cancel on you and provide no refund!!! This seems criminal to me but that is the way they work. The last snow of the year they didn't even bother to plow at all. I wouldn't send my worst enemy to these people.

They've done a poor to mediocre job at snow removal. I pay more than my neighbors for their service meanwhile my driveway is snow covered, my driveway apron is a narrow tunnel and my garage door is blocked with a snow and ice mound. On heavy snow fall days the truck would only show up once and you're left to sort out the additional snowfall (in most cases 3-4 inches of snow).

Attempts to get this sorted out with Dominic have fallen on deaf ears.

DO NOT USE THIS INDIVIDUAL

I have had dealings with numerous salespeople, contractors, and suppliers over the years, but I have never dealt with someone as UNETHICAL and UNPROFESSIONAL as Dominic Liberatore. Additionally I found him to be UNTRUSTWORTHY, INCONSISTENT, RUDE and BRASH. Dominic would like to impress you with his expertise and experience, but it’s all BS, the typical Jack of all trades but master of none. He doesn’t use contracts, or offer guarantees, and the only place you will see his signature is on the back of your payment check! He operates in DIRECT VIOLATION of Ohio Revised Code 4722.04. “A contractor may not take as a down payment more than 10% of the contract price before the supplier’s performance begins.

There is a Latin saying, “Caveat Emptor”, which means Buyer Beware!” Look up the word “jerk” in the dictionary and you will probably see his picture!

For a complete breakdown of the situation, go to Neighborhood News.

I hired Liberatore Landscape to remove a tree and grind the stump. They removed the tree in August 2021. They didn’t mention there was an extra charge to remove the debris from grinding. They ground the stump in June 2020. (Yes, nine months later.) They left a mountain of debris and told me it was my fault because I elected not to have it removed. I have never had a tree removed. I had no idea I needed to pay extra. They didn’t ask me about it when I was hiring them. When pressed on the issue, the owner was rude. So, I have to hire someone else to pick up the debris. If that wasn’t enough, he doesn’t have his own crew, he subcontracts the work. When they removed the tree there were workers standing around not doing much, and then they left a mess. I wouldn’t recommend this contractor.

I'm not going to go into the details and back & forth of dealing with this "company", however proof can be provided upon request by anyone who is considering using Liberatore Landscape in the future. Short recap of our interactions.

Met with, agreed to quote to remove a miniature crabapple tree and Dominic was extremely happy to have been granted the job and gave me his cell phone number in order to attempt to obtain a landscaping job from me.

Dominic provided a "written" two week lead time for the stump removal of tree (as well as spraying weeds - wild hibiscus) dated August 8th. I provided him with a down payment on August 22nd which was cash that same day. The following day, August 23rd, Dominic cut down the small tree. Dominic also gave me a verbal commitment on August 23rd regarding the lead time for grinding the stump and spraying the wild hibiscus.

Dominic was aware my privacy fence is due to be installed on September 12th. I waited two weeks before contacting him for follow up on the stump (September 7th) and he went beserk. "Why are you bothering me? He asked. "I said I would have the stump removed before your fence install!!!" He shouted. "You're harassing me" He exclaimed.

I refuse to mimic his behavior and attitude and simply advised him to keep the down payment because it appears he needs it more than I do and concurred that we should consider his job complete.

The next day after interactions with Dominic and his odd behavior, I phoned a licensed company who "owns" their own equipment and does "not" subcontract labor and my stump was removed the next day and the job only took 5 minutes. The company hired to complete Dominic's work is BBB Accredited however Liberatore Landscape is not BBB accredited, but...Dominic (or Libertore Landscaping) has a D+ rating with the BBB Organization for other....."clients" who have complaints as well.

Please check the BBB for yourself.

I asked Dominic not to contact me after I advised him and concurred that our business dealings were completed and just now as I typed this review, he sent this to me in email: "Your amusing". I can only surmise that due to Dominic's rage, he meant to type... "*Your're* amusing".

I'll let the readers of this review decide for themselves if this is an individual/"company" you'd like to do business with.

However things do work out for the best! Stump now grounded for a much lesser cost and my fence installation will proceed on schedule with maintenance by a professional company who also has my landscaping business!