All reviews for SWOPT Cleaning Co

After having one of their mop heads break after a few months of use they quickly sent a complete new head assembly. Great service!

Awesome customer service. Half of my order got lost in the mail or delayed. I contacted SWOPT. They replied within minutes, and sent out replacements without a hassle.

These guys stand up to their warranty and customer service! I needed a replacement part and it was shipped immediately.
AURIC was amazing and he even helped walk me through (via ft) along with his coworker VICTOR how to attach it. THANK YOU! I love my 24” wide Swopt sweeper.

Did complete my order and kept getting the run around

Do not honor their lifetime warranty - been trying to return my busted (unbustable) hose for weeks - they just ignore it

Yes it has a steel handle but it beaks at the plastic end

orderd the standard garage cleaning kit. When order arrived the hand broom head was missing. I immediately emailed support letting them know of the issue and waited 3 days with no response before calling and being told the plant was closed for the day and someone would get in contact with me the next day. Well 3 days later again and still havent heard anything. This is sad because I am happy with the
products I received, but the terrible customer servuce has left me with a negative view of the company.

Product look like they are awesome. Would really like to try them. Placed an order over 3 weeks ago, and they still haven’t even shipped them.
Sent an email to check on shipment. Response very vague stating the warehouse was closed for a week due to inventory and they are working to ship out “as soon as they can”. One week accounted for with inventory, but what about the other two?
Sent a follow up asking if they could provide me with a more specific timeline, got no response. Really hoping I didn’t get scammed by this company. As of now, I would say definitely avoid ordering anything from them as you may not receive your products.