All reviews for 1-800-Plumber +Air

Probably one of the more professional companies I've come across. Everything from working on the phone to in person at our house nothing but courteous, professionalism at highest level. The install of the hot water heater went smoothly and with everything we expected. W
e would definitely hire them again and recommend them to anybody.
John and Shirley MacFarland.

We had a great experience with 1-800-Plumber+Air. Rocky and his crew were very professional and efficient. There was also great communication with scheduling, reminders, and tracking updates. Great work all around, I would definitely use them again when the time comes.

Quick and easy scheduling. He was nice informative, explained things, patient, and did what was needed, did not try to talk me into a service I did not need. The price was appropriate for the work. Very friendly pretty cool guy. I’m happy would use them again.

One of the most detailed and well executed quotes I have ever received! Rocky and the other two associates I interacted with were phenomenal - very knowledgeable, polite and communicative. There was no pressure whatsoever and I felt like I was getting the best possible work quality and ethic from these guys! Couldn't recommend more!

The best plumbing find I’ve had! They were responsive and communicative, knowledgeable and fair. Their SOP is not the typical non-refundable fee just to come out. You only pay if you agree to the price. The techs were fantastic - they even educated me on how to self-perform some minor things, when they could have left me in the dark and charged a fat fee. This is an ethical group. I highly recommend them.

I had sent out for help with a basement toilet, drain issue. The gentlemen came over. I explained recent events, concerns, and thoughts. They did the inspection, we sat, and viewed the drain. Found issues further issues and causes with the drain. We shared information to draft best solutions. They wrote an invoice. Whole time they were polite, and professional. I will be in touch in near future, about repairs. Thanks

I needed my gas line for my stove replaced and used Home Depot’s referral service on a Sunday night. Monday morning Allie called and text me regarding my request. I appreciate the ability to text as my work schedule doesn’t allow me to talk very much! Allie was so kind and responsive!! The techs came out and were so nice and professional. I have an older dog that was roaming around and they were petting her. Robbie and his co worker were so nice and efficient. Definitely worth the price!

I was very satisfied with my service. From beginning to end. Katelyn in the office was very kind, professional and compassionate. Text me right away when she got my info through Yelp at 11:00p.m. and informed me she would be calling first thing in the morning. Which she did. Rob gave me a call a little later and said he had time to get here before my scheduled time or the next day because I have outside cleanouts. Highly recommend if you don't have yet. So he got to my house in about half hour. Again, kind, knowledgeable and professional. Explained and showed me everything before and while he was working. It was exactly what he thought it was. Cleared clog and roots thoroughly. Made sure all clear by having me run tub, sink and flush both toilets all at the same time before he left. This was the best plumbing service I've ever had and I've had alot! Very reasonably priced. Would definitely highly recommend. Already have my next project ordered with them, hot water tank.

I highly recommend them. Dylan, who helped us with plumbing issue, was on time, very knowledgeable and professional. The representative was very helpful with accommodating the appointment according to our schedule. And their prices were reasonable.

Carl was so knowledgeable and knew exactly what to do.He was also very friendly and personable . I would highly recommend to anyone.We will definitely use their services again, so happy I found them!

Fantastic! Justis did wonderful work for my wife and I’s new property… very respectful and kind. Thanks so much for fixing the issues at hand for us. Highly recommend 1800 Plumber +Air

First Class ! Carl was a pleasure to have on my project and I will definitely use this company in the future.

Appointment was easy to schedule. Dylan arrived and was very professional let me know what was going on. He was quick. I really appreciate him explaining what he was going to do. Thank you! I would definitely call again if I needed assistance.

I needed help with a leaking toilet, and this company was very helpful from the person I called to Dylan, the plumber who came out . They came promptly, kept me informed the entire time, did a great job, and cleaned everything up afterwards. This is my plumber from now on! Highly recommended!

Carl was very thorough with his explanation of our issue and was very easy to work with.

Super friendly staff. Great response time. Had 3 other people out prior and 1-800-plumber+air made an appropriate repair at a reasonable cost rather than just band-aid-ing. also did well with properly educating/explaining.

We had a serious leak on a Friday before a major holiday. They had a plumber here withing 2-1/2 hours and the problem fixed 45 minutes later. The plumber was courteous, knowledgeable, and efficient. The work was first rate.

Effective & efficient diagnostics and services. Quick response to inquiries and consistent communication on progress updates.

Every member of the staff is caring, compassionate and supportive throughout the process from start to finish.

I would highly recommend 1-800 Plumbing + Air of Cleveland for all of your plumbing needs.

Dylan Bostwick showed up on time, was polite and professional. He explained in detail what he was going to do and provided a free estimate to camera my drainpipe from my sump. Unfortunately, it necessitated a power jet treatment of the system which he performed the next day. He uncovered a couple of faulty construction issues which he believes is the problem with the puddle that forms in my basement. In addition, he was very accommodating in giving us a $75.00 discount. I wholeheartedly recommend his company

I could spend an hour saying how incredible this group of people are and still not do it justice. They are kind, reliable, knowledgeable “folks next door”. We had a really rough situation on our hands and Rob and his team of Alli, Justis, Robbie and Rocky took care of us right from the start. I’m so grateful to have found a company that prioritizes taking care of people in their community over their profit margins. I will recommend these folks to everyone that ever needs a plumber, job big or small they are top notch!

I had an excellent experience with Robbie He was was polite and professional. I work from home, he was very much considerate of that and work quickly and quietly. I will definitely call them again, if needed.

Special shout out the young lady that scheduled the appointment. Such a sweet spirit 😊