All reviews for Comfort MD
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Very pleased with Comfort MD! Another contractor serviced twice and quoted a $2000 repair but recommended considering replacement of the furnace because of age for $8000. Ian with Comfort MD was able to answer all my questions on a very technical level and installed the replacement part same day for total of $450. I very much appreciate the depth of experience displayed by Ian and the service provided.
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Excellent fast service - knowledgeable staff. Service Team handles all our annual maintenance inspection and cleaning
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Unusual to get great service these days but Comfort MD were great and really exceeded expectations. Easy to discuss various options with Ryan from sales and the installation crew were super professional with top quality fit and finish and attention to detail that is not usually seen.
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My hot water tank went out and Comfort MD came the next morning to install a new one! The service, responsiveness, and professionalism was first rate. They were very neat and clean in taking out the old tank and bringing in the new. Highly recommend them for any related HVAC work in your home!
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Just had Joe out for the fall HVAC inspection. This is the first inspection, I switched from another vendor. Got tired of high pressure from old vendor to replace system just because its 20 years old. Joe and I agreed the system is old but working well. Really liked the scheduling, service and complete experience. I am truly glad I made the switch.
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Comfort MD helped us fix a bedroom that wasn’t connected properly to the HVAC system. It was a tricky job but they found a way to do it and make the bedroom usable! Thanks!
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Comfort MD is the hallmark of why we support local small businesses. Amazing personal customer service from the people who love the city they live and work in. I reached out to Comfort MD July 2021 for a new furnace and a/c. Ryan arrived on time and was courteous. There was no need to ask for him to on his mask or shoe covers. He assessed the issue with both units, listened as we explained our needs and how we live. He gave us three options and explained the pros and cons of each option. No pressure sales, no threats of ‘this price is only good for the next 48 hours.’ Ryan simply gave us his contact information and stated he would follow up to see if we had any questions and he did. Comfort MD estimate was spot on and reasonable plus I really appreciated the customer service. They worked with my home warranty company to ensure a reimbursement from them. The other contractors said they did not assist with this and trust me you need the contractors on board because the warranty companies ask questions a layman wouldn’t know. Ryan worked hard to get us the funds and it is greatly appreciated. Thank you again. The day of my install again I received stellar customer service from Dan and Will. There craftsmanship was amazing as well. They removed and installed the furnace in a tight space. They could have taken the easy route and head room would have been lost but they took their time to configure the furnace so there was space. All our questions and concerns were addressed. Their clean up was great and we did a walk through to ensure we were happy. The new systems they installed have cut our bills drastically and we are pleased with what we are paying monthly. They do install high quality products and our bills show it. We are very pleased and want to thank Leigh and his entire team again.
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The process was seamless from start to finish. Ryan gave us a very reasonable price up front. The fact that they were affiliated with Costco as HVAC installers gave us peace of mind. The install team was courteous and respectful of our home. It really couldn't have gone better. A pleasure to work with Comfort MD. Highly recommend.
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Excellent experience with Comfort MD! Ryan was fantastic in providing us our options for a new AC unit and then calling to make sure everything went smoothly. The team that set it up was on time, polite, courteous and did an excellent job cleaning up. The customer service at Comfort MD is outstanding. Highly recommend.
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Ryan was fantastic! I needed a new furnace and he was able to guide me to something that was appropriate for my house. He didn’t try to oversell me or re-work the ducts that other HVAC places said were “required”. Comfort MD was a great value did a fantastic job on the installation.
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Comfort MD exceeded my expectations on many levels. I had a system installed 2 years ago from another company that continued to give me problems so I decided to replace both heat and air. Their ability to assess my needs, understand my frustrations and made recommendations based on my home was incredible. I’m super happy with my purchase and love my new relationship with Comfort MD!
What I highly recommend to consumers is don’t look over small companies, they are the ones that will pay close attention to detail, listen to your needs and provide outstanding service. -
Came out promptly when called for a replacement hvac quote. Ryan was thorough in analyzing house needs and discussing which models would work. The install team of Dan and the two other contractors were efficient and work was completed neatly. I can’t forgot the office team who handled appointment changes and payments seamlessly. Happily enjoying a cool house again!
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Comfort MD was top notch from start to finish. From getting the estimate, to quick turnout on installing all new HVAC system, to the team who did the install. Couldn’t have been happier with my experience and will recommend them to anyone who needs this kind of work. Thanks to Leigh and his entire staff for high quality service!
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Ryan and his team did an amazing job of planning and executing on updating our HVAC. It was refreshing having someone take the time to review the needs of our home and work within our budget, without trying to upsell us on unnecessary equipment, while still providing an energy efficient solution. We look forward to continuing service with Comfort MD.
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I had a great experience with comfort MD.
Ryan was very nice and pleasant Very patient he explained things that I didn't understand very well. The guys that installed my furnace Nate, Will, and Dan was prompt, professional, knowledgeable, nice and tidy. I will highly recommend Comfort MD and will call them for any other services I may need. Keep up the good work! -
Nobody really wants to buy a new HVAC system but this experience was quite positive. From the time Ryan, the Comfort specialist, to the installers, Ray and Jeff, everything ran smoothly. The price was fair and Ryan explained everything to us in detail. He even showed up at the install. Needless to say, we are quite pleased with our new system and with Comfort MD and would recommend them 100%.
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From the sales call to the install everyone was polite and professional. Great product, awesome install.
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Ryan was great at explaining our options, and the breakdown of everything. We were on the schedule within a week and the total removal and install was a day and a half. Ryan and his team were professional, polite and consistent from start to finish, as well as the followup after to make sure we had a smooth process and answered all of our questions. 10/10 would recommend Ryan and his team with ComfortMD.
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Comfort MD installation team did a great job replacing my 28 year old AC/Furnace system. Ryan explained all the work needed during the onsite estimate, made recommendations based on home square footage and new features that have been developed. The Comfort MD installation team arrived on time, did an exceptional job (polite, neat, very clean work area, and detail oriented…real professionals). Very satisfied with Comfort MD!
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Comfort MD is an extremely professional organization - great people, excellent communication, timely...we highly recommend!
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Ian and John were very professional and were able to fix my AC unit quick! I highly recommend this company and will be let all my family and friends know how great this company is! The pricing was very fair for how efficient they were! 10/10 ⭐️⭐️