All reviews for Sears Heating and Air Conditioning

MO

Exelente service

Clean, professional, and expeditious

Great friendly workers

Sear was a good pick for getting a new a/c . On time, worked well, friendly , polite and informative. Good experience.

The crew came into my home and really knocked out the job. Very professional as well. I’m completely happy with the new air conditioning.

* I'm satisfied with the project from Jake, sales to Chris, installation. I will definitely recommend this company to others. Thank You Romona Rivers

Wonderful experience throughout the entire process everyone was very professional, flexible, and passionate about the project. They kept me informed through each step and were very skilled and knowledgeable.

We had our 30 year old furnace replaced, recently. The
experience was a very good one, indeed. The team arrived
with all necessary equipment and most of all, a positive
attitude.
They finished installation in a timely manner and answered
all my questions completely and patiently. We could not have
been more pleased and so I'm giving them 100% and an A+ from
me, a grouchy old English professor.
Dr. Bonnie J. Alsatian

* Overall experience was great from start to finish
Very professional from the start. Work crew was awesome
and cleaned up everything after install

Very good

very good

The job itself was perfect. The salesman and the crew were terrific. There were some problems with non-deilivery of material while the crew and I wasted time but other than that, great job.

initially I was discouraged because it took almost 2 months for the project to get started and I couldn’t get any answers as to why and the receptionist wasn’t helpful at all! Once they started Justin and his crew were very professional and efficient I am satisfied with the work they did. I did receive a call from the from the project manager with the struggles they were having once the job was completed explaining why they were behind schedule, I just wish he wouldn’t reached out in the beginning and my experience would’ve been 5*

I am pleased with my new shower that was installed!! They were in and out in 3 days. I liked that they left my bathroom clean and better with the improvement. The job was done well. I would have given a 5 star but there is always room for improvement and communication before the job was to be done was poor.

Too long of a process. 3 months from signing to completion. Never again.

The sales department was good but the contractors they had come out to my house were god awful it took them a week to get my ac in

The work was great once it got started,the worker was clean,kind,willing to listen to the way that you wanted,always cleaning up behind themselves. The sale person back track on his word so if he promised you a 150.00 gift card GET IT IN WRITING, and coordinator need to keep better in context with the client.

Didn't even show up for a scheduled appointment dispite the fact that I poiltey listened to the hour long sales pitch over the phone trying to schedule the appointment in the first place.

Company is a joke. Horrible customer service. Doesn't deliver what's purchased. Delays install, phones are always down. Computers always down. Charges for work not even done then they'll fight you for the charge. Don't bother with their added warranties either. First snow and system shut down. Wouldn't work, offered to send someone out in 3 weeks to look at it. Mind you we're at home with our children freezing cold. Hung up on numerous times. Take your business elsewhere. Reported to BBB and Attorney General.

Sealed to service has no communication and way over promised on service and repairs. My repair man seemed overworked and frustrated with the sales and sears systems.