All reviews for Franklin Heating Cooling and Refrigeration

The technician that came out was very kind and professional, explained everything that he found and what he was doing. Fixed everything in a timely manner.

The technician Tony was amazing. He provided exceptional customer service he was very informed about AC cooling. I would recommend him every time for a service.

Excellent work. Came out fast to get an estimate and was able to schedule immediately following. Crew that showed up was very professional! Cleaned up and left everything looking great

Tommy was quick and professional with getting our AC up and running!! He was understanding when we had to wait to get approval or when we didn’t have the key to open where he needed to locate. He worked patiently with us.

Thank you for the great service provided. Technicians Devin and Dustin were very professional and knowledgeable with installation of the furnace and A/C unit. I appreciate the follow up to ensure all was going well. Thank you.

Dustin and Nate were awesome! Appreciate all the work Franklin has done for us!

Awesome job! They do great work!

They did a great job and the service technician Ron was knowledgeable and reconnected our humidifier.

This is a top-notch company! Easy to schedule, arrived on time and work was completed as requested. The guys were respectful, informative and hard working with a good side of humor! Will be calling them again if heating and cooling needs are required at our home!!

Xavier, Tony really helped get the install done with a really tricky situation!! Ryan was very professional, calm and helpful! Had at least 4 quotes - best service and price!

Our technician Tony was wonderful. He explained all of our options to us.He went over how to operate our new wall thermostat. I recommend Tony and also Franklin Heating and Cooling.

Tony was a great help. He is very experienced and was able to diagnose the issues with my furnace quickly. Unfortunately, for me with my furnace being nearly 30 years old, it was on its last legs. He was able to give my options and best suggestions. I would/will definitely hire their company again.

The technician arrived and diagnosed the issue quickly. The tech had the unit back up and running and even went the extra mile by cleaning the evaporator coils. Great professionalism.

Needed my A/C unit checked for a leak. I was able to get an appointment within 1 week of calling. Tony was polite and courteous and explained everything to me. He made suggestions appropriate to his findings as well. I highly recommend Franklin HC and Tony.

Just want to send a shout out to our technician, Tony and Franklin Heating and Cooling! Tony was professional and answered all my questions! There was a mix-up in appointments for our apartment building yesterday and 3 different people called me with information and a promise someone would be here this morning! I also got another 2 calls this morning with updates on Tony's ETA! I am so happy and best of all my air conditioner has already come down and is working perfectly!

Franklin stands behind there work. Employee, Alya, is knowledgeable, hard working and very conscientious. A very nice person.

Had a furnace issue and they were able to come out and get it fixed right away. Kept me updated with ETAs. Would recommend to anyone needing a quick repair at a reasonable price.

Jeremy and Darius were wonderful and very fast and efficient in replacing my furnace motor! We’ll use these services again and highly recommend

The service tech did a great job diagnosing and fixing the problem with my furnace, very methodical and thorough, and professional and courteous to interact with during the process.

Nate and Dustin were courteous, professional and did a wonderful and timely job on installing our AC! They explained all the new features and the price was over $2,000 less than other companies we looked at! Great work all around!

I have used Franklin Heating and Cooling for several years for repairs and bi-annual maintenance checks. I have been consistently pleased with their service. They are prompt and always alert me when the tech will arrive. Their techs are experienced and thorough. Tony was my tech today. He was friendly, efficient and professional and clearly explained what he was doing each step in the process. He is a good representative of the kind of excellent service I have come to expect from Franklin.