All reviews for Lifetime Quality Roofing
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We recently had a new roof installed and couldn't be happier with the entire experience. From start to finish, everything was handled professionally and with great attention to detail. I especially want to highlight our salesperson Matt Adkins, who made the whole process easy and stress-free. They were knowledgeable, patient in answering all of our questions, and truly went above and beyond to make sure we were comfortable with our choices. I would highly recommend this company and their team to anyone looking for a new roof.
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had a great experience with Lifetime Quality Roofing. The team was professional, on time, and explained everything clearly. The work was done quickly and the roof looks great. I appreciate their attention to detail and how they cleaned up everything afterward. Highly recommend them if you’re looking for reliable roofing services!
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Lifetime Quality has been so great to work with. Big shout out to Keith for his patience and guidance. He took a messy situation and truly made it painless. If it weren't for Keith I would have given up on getting a new roof. But because of his service, I will be getting a new roof installed this summer. We are just waiting on the shingles now but I wanted to make sure and leave a positive review. If my new roof is half as good as the service I received, then I am sure I will love it.
I don't want to leave Becky out. She was so friendly and just added to the already great experience that Keith had provided. -
Hail damage to roof and siding. Worked directly with Coty as the lead man with Lifetime Quality Roofing. He was very professional in the step by step process in getting the job done. Very Responsive to all my questions and calls. Although there were a few unforeseen issues with the project, the company was able to go above and beyond to correct the problems. Great overall experience.
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After having storm damage this spring we reached out to Lifetime Quality Roofing for an inspection. We worked with Jacob Beck who was very helpful in navigating us through the entire process. When the time came to choose our new roof, Becky helped us choose our shingles and was very knowledgeable about the product and company. We absolutely LOVE our new roof! The quality of the product with the warranties have allowed us to stop worrying every time it storms.
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I have to commend Keith Oliver. Lifetime has been working through details with my insurance carrier . Insurance carrier seemed to find every reason to decline my claim. Keith has been patient and has explained the process many insurance carriers go through when a customer has an insurance claim. At each step he has informed me of what lifetime has done to respond to these issues quoting Ohio construction roofing codes. He even went through a process
Of comparing the shingles my carrier suggested as a replacement to my current shingles with a clear and detailed explanation as to why their recommendation did not match , ultimately resulting in the carrier approving my full claim. Keiths communication with me has been timely, his explanations clear and helpful. I appreciate the extra effort he takes in dealing with me
as a customer. I highly recommend and appt Keith’s efforts and Lifetime Quality roofing, and will share my experiences with others . -
We had a great experience with Lifetime Quality Roofing & Storm Restoration. Jamie Green was my roof inspector. Very personable and down to earth guy! He made the process of getting a new roof super easy. From inspection, to working with my insurance, to getting my new roof installed yesterday! A very quick and hassle free process! I highly recommend Lifetime Quality Roofing.
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I had my roof inspected after a storm by Keith Oliver. He was efficient, honest, and knowledgeable. Although our roof did not need replaced at the time, I would highly recommend this company and this inspector! Be sure to ask for Keith Oliver if you are thinking of having your roof replaced!
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Dear Quality Choice Roofing
I am writing to formally recognize and express my deepest appreciation for Keith Oliver & Rocky Johnson outstanding work and exceptional service. These two have shown dedication, professionalism, and commitment to excellence have not gone unnoticed. With the willingness to go above and beyond in this year long process. The insurance company was very difficult to work with thru the entire process. Your Companies positive attitude, strong work ethic, and dependable nature are truly commendable. Please accept my sincere gratitude for all that have done. -
Jamie and their team did a great job on my new roof! The work was done quickly and earlier than expected. The best part is that they dealt with the insurance company from beginning to end. Highly recommend!
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I had best experience with Lifetime Quality Roofing. Great professionalism and responsiveness through all process.
Keith Herbert inspector was absolutely amazing!! Very professional, courteous, kind. He worked with my insurance company, making sure I was taken care. Always responding to all questions and was available at any time by phone, text, or email. He was so easy to work with! Becky Hadaway was great in explaining the upgrades and costs in selecting the materials. The installation crew was quick and efficient did great job of cleanup. I am extremely happy by choosing Lifetime Quality Roofing. Highly recommend! -
We recently got our roof and gutters replaced on our house by Lifetime Quality Roofing & Storm Restoration.
The entire process was smooth and professional.
We would highly recommend this company for any of your roofing, gutters or siding needs! They were great to work with and we are very happy with the work that was done and the final product! -
Lifetime Quality Roofing replaced our roof this fall after a rough storm damage our roof in the spring. The process was pretty easy as they handled everything with the insurance portion of it. We were very fortunate to get a sales rep, Jaime, who knew how to communicate and help us. My wife and I are very ecstatic on how our roof turned out. Very fortunate on finding such a gem of a company.
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Colliens did such an amazing job explaining to me my roofing options. I was not really informed with before and now i am more confident. I will absolutely reach out to Lifetime Quality Roofing when I am ready to tackle my roofing needs.
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We had a fantastic experience with Lifetime Quality Roofing for our recent roofing project! From start to finish, the process was smooth, professional, and exceeded our expectations. A special shoutout to Cody Chapman, who was incredibly helpful, knowledgeable, and responsive throughout the entire process. He made sure we understood every step, answered all our questions, and kept everything moving efficiently. The crew was punctual, respectful, and did great work—our roof looks amazing. Highly recommend this company if you want quality work and great customer service!
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Shout out to Keith @Lifetime Quality Roofing for making several trips to visit our home, getting us qualified for roof damage with our insurance company, and just being an all-round good guy. We appreciate the effort, Keith! Guys like you give your company a great reputation!
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Keith Oliver takes care of everything and is super helpful. He makes the process easy and always offers help when needed.
Lifetime Quality has a great crew - call Keith and he’ll take care of getting the crew out to do what you need.
This company is very service oriented and goes above and beyond.
Definitely recommend! -
We had storm damage to the roof - Ben came out to inspect and worked with insurance company to get us a new roof. It was seamless from start to finish! Ben has been a pleasure to work with and has been very communicative and responsive throughout the entire process. Mark, the paperwork guy, did a great job of explaining our options w/out making us feel pressured in anyway. And, the install guys were awesome about everything...including doing an amazing clean up job. We have been nothing short of impressed w/the entire Lifetime Quality Roofing crew. And our new roof looks amazing! We've already recommended them to family and friends in the market for a new roof.
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Great service and professional support from Keith, he made sure that all our concerns are addressed, worked with us really hard and I’m happy with a job well done.
Will def use them again in the future and will recommend to family and friends. -
I don't usually write reviews unless something stands out to me during the process (good or bad). I am in the construction field, so it can be hard to impress me due to the fact that I work around construction crews all day.
However, I must compliment lifetime quality roofing company! from the very first time I spoke to Coty, to the time the crew pulled away, nothing but professionalism along the way.
It started with Coty Wilson helping me navigate my claim with the insurance company. Even going so far as to get on a phone call with my insurance company and talk to them. The crew came out, had my entire roof tore off, and put back on by 5pm that night.
I expected to have a few nails, and a piece of trash or two left behind. After all, it was windy the day they installed the roof. When they left, I walked outside and couldn't even find a little piece of trash or a single nail anywhere. They even tarped the trash dumpster, swept my porch and deck, and took a big magnet around my yard. Anyone who takes that much pride in their work area is installing your roof right. You don't take that much pride in cleanup without having the same pride in your work.
For the sake of the integrity of this review, I was disappointed in the offices communication. The sales department, and the installation crew are 5 stars! However, the middle of the team (scheduling and management) needs some work. Their communication and follow-up skills are awful.
Don't let that stop you from having them do your roof! The end result will be worth it. I believe they were going through some internal changes and I fell through the cracks on a follow-up.
My recommendation would be to keep in communication with your sales team.
Thanks Coty and install crew! My roof is finally stopped leaking and I can rest easy going into the winter months.
John -
We recently got a roof with Lifetime Quality and our Inspector Aidan Ammons was amazing to work with. He handled everything for us from start to finish! Extremely efficient and professional and we have been very pleased with the whole experience. My husband Rob and I highly recommend that if you think you have storm damage to reach out to them. This was a 5 star experience and very professional. Thank you Lifetime Quality it has been a pleasure doing business with you all!