All reviews for Ace Air Inc

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    5

    These guys were great! Called them on a Sunday and they were here in 20 mins and had me fixed in 15. My running capacitor was replaced and I was back up and running. Thomas was very fast and friendly. Strongly recommend!

    5

    Ace has provided us with excellent service for many of our units at church. We had a pipe burst in the closet with our unit and then another time we had vandalism to 4 unit and two had to be replaced. Excellent service for everything!!

    5

    Ace Air has been servicing my Trane unit for a few years. They are honest, timely, and provide excellent customer service. Sometimes I felt the big companies were pushing me towards unneeded repairs, but have not felt that way about Ace Air.

    Before I used them I had a company come “fix” my heater, but they just disconnected something to make it work. Ace Air came out for a maintenance service call, noticed the patch repair the other company did and did a permanent repair.

    5

    I was having some bad experiences with my go to repair company, so I decided to give Ace Air Inc. a call. Justin came out the located and fixed the problem with my heater that the other company couldn’t do in two visits. Later my air quit working and Eli came out and fixed that problem. He told me that my system was on its last leg, it was over twenty years old. He said that it had lived a good life. Last week it finally died. I called another outfit, just to get a quote as a go-by. When Paul showed up he looked at the quote and said he could beat it. The nice thing was that it was going to be another Trane system like the one I had.
    On Tuesday at 8:30am, Terrance and Brian showed up and started to work. It was one of those record cold days, and they said they wanted us to have heat that night. They worked until 8:00pm and we had heat. They finished up the job the next day in what they called "record time" and we are completely satisfied.
    Every one of Ace Air employees is totally professional and my only regret is that I didn’t start using them years earlier. Now that I have a completely new system, I will probably never see any of them again. But if any one asks me, “Ace Air Inc is the only company in town”!

    5

    We have been using this company for several years and they are great. The guys that come out to service our heater/air conditioner do a good job and are super nice. If anything needs to be addressed they fully explain everything. I would highly recommend this company.

    5

    Ace has always been my go-to for HVAC needs. For over 5 years they always answer the phone and respond quickly to needs. You AC never breaks when it’s convenient and Ace never lets you down, day or Midnight! Justin came Saturday morning to diagnose my cooling issue, he was kind, knowledgeable, and respectful. He did a super job of explaining the issue and teaching me about the process. My hose is now cool and I’m happy. I highly recommend Ace!

    5

    They called before coming and took the time to explain and show me what the problem was. He went back to the shop got the part that was needed and then finished up. Was very polite , professional and courteous.

    5

    I found Ace Air on google and expected the normal run-around when I called to get my heater repaired. This group is definitely not ordinary. They were extremely responsive and organized. This was my first experience with Ace, but it is apparent that this group is very well managed.

    5

    My old system was 18 years young so we got a quote from Ace Air for the highly rated Trane product. Paul did a great job with explaining the estimate. The installation (nice team) went perfectly and the result was simply comfortable. The new systems are quiet and multi stage is a major comfort and noise advance. Very happy we were proactive and replaced our system with these guys.

    5

    Ace Air was awesome. They identified the problem, fixed it and created a way to keep it from happening again. Great experience

    5

    For the last 27 years, Ace Air, Inc. has serviced or installed units in every home we’ve owned. Why, because they’re knowledgeable, trustworthy and their pricing is hard to beat! We’ve been in a couple of situations where we needed service immediately and Ace Air, Inc. always delivered! From the office to the field, they’re our go to for all heating and air conditioning needs! Thanks ACE AIR!

    5

    I had Ace Air install a split system setup in the second story of my home. They managed to get everything in a tiny attic, through the smallest access hole, while still keeping the system accessible and functional. The install was very well done and beat other local competitors on price. Gary, the owner, is a stand up guy and has been in the business a long time. I highly recommend.

    5

    I always reccomend Ace Air to my friends, family, and other local businesses. I feel they do a great job and are honest and fair. Even though I'm in Sand Springs, its a very short trip for them just on the north side of Sapulpa right off 97 hiway. They always have great after hour and holiday service for myself, my business and several rentals. I appreciate their service and have been doing business with them for around 12 years or more.

    5

    Tyler was informative. Pleasant and made sure I was in the room when he checked and told us the results of the electric heater check. I had informed him before he went into the house my husband has dementia.

    5

    Ace Air is awesome! They have worked on commercial and residential systems for me in my capacity as a property manager. They are dependable, knowledgeable, professional and I will continue to use them for personal and professional HVAC needs. All the techs are great, Gary is my favorite! I've worked with him for years and he knows everything!!

    5

    Just got my AC serviced. Ace did a great job. They are always very friendly and efficient. I have had a few different techs service my unit. They always let me know what needs to be fixed and what I can wait on. Thanks Thomas.

    5

    We always appreciate our service and experience with Ace Air. They're responsive in setting up service as soon as possible and call ahead to let you know they're on the way. They've always shown up for the appointment, professional, patient with questions and lock the outdoor gates up when they're done. We feel like they treat us fairly which is why we've been maintaining a service agreement for several years.

    5

    Ace air came out to check our air conditioning and the service man was very nice and did a very good job of servicing our unit. It didn’t need any Freon but he said unit was cooling just fine. Very happy with their service.

    5

    Wow, what a great service call. From the moment I did a call in for service through the service today, the service was fantastic! I can't express enough how much I appreciate the courteous young man who did my repairs today. He was so experienced, professional and just had an outstanding personality. I could go on and on about the service that I received and am so happy with my experience. It's nice to have such excellent service for a reasonable price!

    5

    I have used Ace Air for years now and have been more than satisfied with their customer service, speed, professionalism, and quality of their work. No matter what the issue is, or what time of day/night, they have always helped me and my family get our heat or air back up and running.

    5

    Service was great!! They were at my house the same day I called. Found the problem and fixed it quickly. Air was back on and house cooled back down.

    I also signed up to have my heater checked for winter. They called, scheduled the appointment and were here exactly when they said would be. They checked everything and cleaned the complete area where the unit is housed.

    I am a very happy customer and will always call Ace Air for all my heat and air needs!!!