All reviews for A1 Appliance Service Inc.

Great customer service from start to finish! Called about having my drier services and Tina was so friendly and knowledgeable. She gave adequate notice when the tech was on their way.

Echan, the service tech, was equally as friendly and professional. He had my drier apart, diagnosed and back together within an hour. Their price to change the heating coil was very reasonable. Echan made sure to clean all the dust and mess before taking off.

I would highly recommend A1 and will use them for any needs in the future.
5 stars to Tina and Echan.

Mother-in-law's washer stopped working a while ago, called A1 yesterday. They scheduled a tech for the same day. He was an hour earlier than expected (which was great!) and had the washer repaired in 15 minutes. Mother-in-law received a Senior Discount and wasn't charged the service fee since they did the repair. Would call them again and recommend them to others. Thanks!

Have had nothing but pleasant experiences with this company over the past weekend with two separate issues. Thomas was courteous and professional and answered any questions I had. As a young, first time homeowner it's important to have a company you can rely on for appliance repair and I'm glad to know that I have A1 here in Tulsa.

Here it is almost Thanksgiving, and our gas oven was down. A-1 offered same day service, but I scheduled for the following morning. It was great to have a timeframe for the repair visit, but even better when their Tech, "Brian", showed up well within the window, even giving us a 15-minute heads up as to when he would arrive (we have two guard dogs that tend to bite, so the advance notice helped). Not only did Brian show up when promised, the part for the oven was on-hand, and in a matter of minutes the repair was completed. Plus for even better peace-of-mind, in writing, I received a 1 year warranty for the part. I highly recommend A-1 to anyone wanting prompt, reliable and trustworthy service. Thank you.

I cannot say enough wonderful things about A-1 Appliance. From the office staff to the technician, Brian, who came and repaired my washer. They were all so courteous, helpful, and professional. They showed up on time to do the job and the price was very reasonable. I will definitely be recommending them to all my family and friends! Thank you so much.

Technician explained everything that he was checking. Adjusted what needed to be fixed and ran a diagnostic on washing machine. Explained preventive repairs and cost. Did not charge for unneeded services. Washer is working great.

Ethan was professional and efficient. My repair was completed quickly and at a lower cost than I expected. I will definitely use this service the next time and will be recommending them to my friends and family.

Thomas did a good job finding what was wrong with our dryer. If we have another repair need, we will call A1 Appliance again!

Here's a review on another website from Tiffany that I received...

Thomas from A-1 Appliance came out today. He was super friendly and gave me lots of great information. The service charge is extremely reasonable. We didn t need to have anything fixed so I can t recommend repairs technically, but he did a great job checking everything and explained how to help our current issue with our appliance. They are family owned and everyone I have spoken with at the company have been super nice.

These folks are excellent. Our dryer went out the day after Christmas, we called them, and they were here within a couple of hours. They had to order a special part, but came out on Saturday to get it replaced instead of waiting for a weekday. Their technician Thomas Torvik was professional, honest, and efficient. A1 Appliance will definitely be our appliance service from now on.

The technician that came to our house diagnosed and corrected the problem with our washer very quickly. We haven't had any problems since and he said the part has a one-year warranty so I don't have to worry about it for a while. He really seemed to know what he was doing and finished the job very quickly. He was clean and courteous.

I should have called A1 first. The first company I called came out and said they weren't sure what was wrong with my dryer and would get back with me in a couple days.....never heard from him. I figured out what the issue was thanks to Google and ordered a part from LG. I called A1 had a repair man out asap to install it. Turns out LG sent me wrong part. A1 ordered the right part. It was in the next day and the following day my dryer was fixed! I will definitely be using A1 for any appliance repairs from now on. My repair man was Thomas and he was so helpful. Thank you so much!

I have used this company twice, once in 2016 and today. Each time they have sent a friendly and knowledgeable repairman. They get right on the job without hesitation. I will always keep their number on my refrigerator for my repairs.

George was our service tech and he knew exactly what the problem was in less then 5 minutes.. He is very respectful and very kind.. We will definitely use this business again ..We will also highly recommend them to others.. Thank you so much .. George is a valued employee, make sure to keep him around..

Ethan, is a great service technician. Very knowledgeable and informative on work preformed. Great personality and you can be sure we have a service tech for life. Thanks for sending him out to our home.

Thomas was very prompt and knowledgeable about the repair we needed on our washer and dryer. He gave us a much-needed heads up about the status of our washer instead of letting it go and having us call him out again. He honored a warranty on our dryer and repaired it within thirty minutes. We will definitely be calling him for all our appliance needs and highly recommend using A1.

I'm sorry I didn't get the name of the woman who answered the phone but she was really very nice. She sent someone out within a matter of hours of the call and called ahead to notify me so my husband could meet him at the house. Thomas was the serviceman. He was a very likable guy. Very helpful and thorough. He could have charged us for something that we didn't need but only fixed the problem and even explained why the issue occurred. We highly recommend this company and if you get a chance to request a particular person - ask for Thomas!. It's nice to see honest people still in business today.

I highly recommend A-1 repair! I called Wednesday for my LG front load washing machine not working. A technician was here Thursday afternoon. Quoted me a very reasonable price for repair. Came back this morning with the part and was fixed in 15 minutes. Great service, nice people and reasonable price!

A1 came out to our house and Ethan was very nice, professional, and helpful. He looked at our fridge and knew exactly what the problem, explained everything very well, and was honest about our options. I would definitely use A1 again for my appliance repair needs.

We have used A1 Appliance Service over the past 10 years. Brian has been the repair technician we've most often used, and we will continue to ask for him again. From our description of the 'fridge problem, Brian purchased the replacement control board prior to his arrival. I made the appointment at about 9:00 am and Brian arrived about 12:45 pm. He made the repair in under 20 minutes. Our questions were thoroughly answered and the refrigerator started working immediately. So glad Brian and A1 Appliance Service is here to handle our repair needs.

Dryer went out and they were able to fit us in the very next day. Brian arrived on time and had it repaired within 20 minutes! Dryer works great and is quieter than before. Highly recommend and will use again. Fantastic customer service, thanks Brian!