All reviews for Professional Appliance & TV Service

LeAnn called and scheduled my appointment. I was updated via texts and emails that the part has been ordered and then received. Mike the tech showed up on time on the day of the appointment, and replaced the part and viola my Dishwasher came on!
The next day I received another call from LeAnn just checking to see if the dishwasher had been satisfactorily taken care of.
Great Customer Service and Service Repairs!!

Because our refrigerator was still under the company's one year warranty when the problem occurred, I first called them and they contacted Professional Appliances & TV Service. A couple of days later Jason, their repair technician, came and resolved the problem. We are pleased with their prompt and professional service.

My 2 repair Technicians arrived promptly and, set up the equipment needed to repair my Samsung 50 smart TV that wouldn't update which caused the TV to not to be able to access apps and other things. They removed a part and installed a new one. The TV has been working great since the repair. I would recommend this company to family and friends.

I am so sorry that I can't remember the 2 guys name.

Matthew was very professional and knowledgeable when he came to look at my fridge. Before Matthew came out I had another company look at my fridge and they ran a test saying a line was clogged and it would be $600 to repair. Their diagnosis was WRONG! I can say with certainty that Professional Appliance and TV Repair knew what they were doing. I would recommend using them.

Had to wait longer than normal on repair date, but was the holidays so understood. Everything else was good. Repairman was on time,professional and explained what had went wrong. Company does great with keeping customer in loop thru texting from beginning to end. Do not know about value because oven was still under warranty. Overall positive.

Matthew was very nice when he came to see our broken tv two weeks ago then explained the steps of having to take the tv for repair! He gave me a 2 week time frame and they did it in just that amount of time! He came back delivered the tv back to us and stayed to make sure everything was good! We had a great experience with this business! Will use again thank you!

Matthew was great. He was on time and I had an extremely easy fix, he was out in probably under 10 minutes tops. Appreciate this company and how they handled my warranty repair from calling in, all the way to the repair. Very professional

The repairman was very friendly, very thorough, and very professional. After dealing with the warranty company and several repair services for 6 weeks, Matthew came out and went through the oven with a fine tooth comb. after an hour he found the problem, trouble is it was a wiring problem in the wall, not an oven issue at all. It started as an oven problem, then which may have been brought on by a faulty ground wire. Seems like the first two company's that came out should have found that, but Matthew wasn't going to quit until he found the problem. Great work, I would highly recommend this company and have highest regards for Matthew.

Could not be more satisfied with this company. From the first phone call to the on time service call, everything was handled professionally with the office to Matthew Kerby , the technician. The follow up and their expertise in knowledge of the Samsung product were impressive. I will definitely recommend them!

We were very pleased with the response we got. I called on a Monday and Mike was assigned to come out on the following Friday. He showed up within the given time-frame and made the diagnosis on our Samsung TV. He thought it might take a week to get the part ordered and in house. When he got back to the shop, he was able to find the part so he called to schedule a return for Tuesday. Needless to say, he returned as scheduled, made the repair and verified the set worked. Both times, Mike was very friendly and professional. We would definitely recommend these folks for any repairs.

Panel went out on my Samsung Smart TV, and I contacted Samsung since it was under warranty. They sent Mike from Professional Appliance and TV Service out to look at it. He came on a Monday and actually waited on us to get home, but he didn't have the part he needed to replace. He came back exactly a week later with the parts and fixed my TV. He was in and out in 20 minutes. Great service! Very Professional. TV works like a charm. Will definitely call them in the future.

The technician did a prompt, professional job. He knew what was needed for the repair. We are extremely happy that Professional Appliance & TV Service did the fix. Just couldnt be happier with the repair nor Professional Appliances contacts and follow-up. Thank you.
A year later we have been extremely happy with the quality of the work.

Matt was extremely helpful. He fixed my tv and was so knowledgeable about exactly what to do. He was professional and so personable. Your company is lucky to have such an asset. I appreciate the time and expertise. Thank you so much for all the help! Matt needs to know how much he is appreciated especially in this day and time.
Cindy B.

Excellent and personable service. Attention to detail.
Highly recommend!

Excellent job! Hadn’t been able to use on of my burners for two years. Jason fixed it within about 15 minutes with a new switch. Got to cook on it tonight and worked well!! Would highly recommend! He’s also fixed some tvs for me as well!

Matthew was awesome! Quickly diagnosed the initial issue we were having with our TV and repaired it. Unfortunately when turning it back on, we discovered another issue unexpectedly. He took the time to figure it all out and helped us get squared away to get our TV fully back up and running. Super nice guy that knows his stuff!

We had been dealing with another shop that drove from Joplin. The tech didn't know anything about my washer and didn't seem to care. I called Samsung and they sent me to Professional Appliance and TV Service. I thought the service was professional. I got emails during the entire process and a call reminding me of the appointment. They sent out Isaac and he was on time and very considerate. He even laid a rubber mat down so it wouldn't scratch my cabinets. I talked to him about my TV and he found out it's still under warranty. He's ordering parts and fixing that next. They are very diversified and I will continue to use them from now on.

I had a problem with a new Samsung dishwasher. I called the 800 number for Samsung customer service and apparently this is the company who does their work in Tulsa. Aside from the horrible email FROM SAMSUNG asking questions I had answered on the phone with THEIR customer service, my experience was very good. This company called me and set up an appointment time, and then called when they had a time slot earlier to see if that would work for me - which it did. So the technician came to my house and it was fixed very quickly. The tech was very nice, personable and respectful. So I would recommend this company based on my experience.

Very professional and responsive to deal with. They communicate very effectively through text or email which I loved. The repairman was excellent and we had an estimate the next day for repair. The repairman was helpful in providing honest feedback in answering my questions. Would definitely use them again!

I had an issue with my new Samsung Fridge. After talking with Tech Support I was introduced to Professional Appliance and TV Service.
I was quickly contacted and given a claim number. Professional Appliance worked with my schedule too.
My technician (Jason) was prompt to the appointment and fast to help get my fridge back working.
Absolutely professional, no complaints.

I had a Samsung TV that the screen was going black on and off when viewing 4K signals. Mike from Professional Appliance and TV service made two visits, he was very professional, courteous, and knowledgeable. He had never seen this issue on this TV but was committed to fixing the issue. The first visit he tested the TV and changed some settings but the issue still remained, they promptly ordered a replacement controller board and the appointment was scheduled for the next week. I was not available for the next appointment, so we rescheduled for the following week. I actually received a call asking if I would like to move my appointment to one day sooner (That very rarely happens) so I was thrilled to have them come out a day sooner. Once again he arrived, swapped out the controller board and I have not had the issue since. I highly recommend this company to anyone looking for TV service.