All reviews for Automatic Heat Company

Max came out promptly and fixed what appeared to be a complicated problem with my heating system in minutes. He was patient with my questions and extremely personable as well -- couldn't ask for more!

I've been a customer of Automatic Heat for 20+ years. They are responsive, professional and super nice people. Highly recommend their company for excellent service.

Best experience I could hope for. Great people 💯 recommend. Explained everything i had questions about.

Friendly and professional over and beyond from Allie being very courteous and so helpful with scheduling to Jobe being informative and a very skilled technician. We are happy and pleased with their outstanding service. 😀 👍

The service is great, we have had Micheal out several times to do maintenance on our duckless heat pump and his work is excellent and he is kind polite and helpful.

Mechanical things break, even when they are fairly new. Your guys discovered the problem, the part was ordered and the repairs were done withing days. The guys were great and the issue was resolved. I appreciate the work and timeliness.

I just had an extraordinary customer service experience with Automatic Heat. They went way over and above the line of duty to resolve a problem for me, on the weekend, using high level problem-solving to resolve my issue. I so appreciate this level of service and expertise, not so easy to come by these days. I highly recommend them!

I'm very pleased with the service at Automatic Heat. Customer Service people are thorough and friendly. Jobe serviced our ductless heat pump and was knowledgeable and happy to answer questions.

My first heat pump system was put in by Automatic Heat over 20 years ago. When I needed to update that system I called Automatic Heat. Great service and everyone is very kind and knowledgeable.

Outstanding and Courteous Services beginning with scheduling and through maintenance and communication regarding equipment!

I am very happy with the service. Michael and his assistant did the usual good job servicing my heat pump. Highly recommend Automatic Heat!

This company went above and beyond the normal call of duty while working with us on our ductless system. Zach (sales manager) and Melissa (office manager) were amazing to work with and were extremely patient with us during the process. During the bidding process they were extremely fair and once accepted they were out to install immediately. Would highly recommend to anyone looking to get heating and cooling installed in their home or business.

Great customer service from the front office to the Technician visit. The Automated Heat folks are friendly, responsive and care about their customers, from the person who answers your call to the technician who comes out.
So thanks to Allie in the Office and Michael the technician who got us up and running again quickly.

This company is great. I previously ordered three mini-splits, one outdoor air handler unit, and other equipment accessories from Alpine Home Air Products online. The online company sent them a work order request and I was given a quote after a quick visit to my address, which was very reasonably priced!

I am very pleased of the install. They even installed the drainage lines that weren't included from my online purchase. They also subcontract electricians to do the electrical work that is needed for the install if you do not have an electrician in mind.

The staff is very knowledgeable. The office manager told me that this kind of install could give me a rebate based on the equipment I purchased, and sure enough, I had contacted EWEB and Automatic heat worked with them to give me $800 rebate back, wow amazing! I never even realized I could even get a rebate from EWEB, so this is definitely a plus. I never had any issues with the contractors. They really did a top notch job with the install. They were able to answer all the questions I had about these systems as well. I will be using them again for sure if I need them. Thank you!

Oh wow! I can not tell you how very pleased we are with Automatic Heat.

We Had first gone to ASSOCIATE Heat. Don't confuse those names! It was a nightmare with ASSOCIATE HEAT. They did not honor their sales department offers, they were hard to work with, did not show up or call for 3 days in regards to our new unit not working properly. I had to call their office everyday about 4:30 to inquire what the plans were on finding a solution to our new unit not working. Finally after one attempt to investigate the problem their only solution was to remove our unit. They also had me sign an agreement that they would NOT be responsible for any holes in the walls ,to include additional damage, due to removal of the unit. The workman ship was not professional leaving gaps between the unit and the duct work. There is more but let me end by saying I was shocked by the way they did business. And even though the removal of the units were during the coldest part of the winter it ended up to be a good thing for us because of Automatic Heat......enough of the nightmare!

So we found Automatic Heat. Actually they were the ones we were looking for when we found Associate heat...WATCH THE NAMES! The owner of the company, Mike Schilling, helped us over 10 years ago when we first purchased our home. It was a small job with our floor heat. He was so helpful we thought we would now pay back his kindness and consider his company....I can not stress this enough....do not mix the two companies up!

On with our experience...Mike was able to install one unit that is able to take care of our entire home for over three thousand dollars less. He was also able to place the inside unit in an area that was not in my front room or dinning area. I should mention the other company placed one unit in my front room ,first thing you saw when you walked in ,and a second unit in our family room. Outside you could only describe the unit and duct work as a hot mess located in our patio area. I was told it was the best I could expect! Wrong! We were so happy when Mike showed us what he thought would work better for us. He was right! He knows what he is doing, he proved that!

My husband also worked with, Zach Schilling, Sales manager. He was very knowledgeable, professional and pleasant to work with. My husband also thought the same of the men who installed the system.

I personally worked with Melisa Garner, General Manager.
She was so easy to work with! Again, very knowledgeable, professional, and pleasant to work with....Hmm I am seeing a pattern here!

I am writing this review because this is an investment in your home. Thousands of dollars...you need to make the right choice. You need to hear about the good and the bad...I know that Automatic Heat has been around for years and years and years. The names are so close...I remember Automatic Heat by saying I Automatically look for the best heat..Automatic Heat...Silly I know but making the choice will have you smiling! I hope this helped.

Laurie Johnson

Replaced our 24 year old Rheem gas furnace with new Rheem High Efficiency gas furnace sold and installed by Automatic Heat Co. Can't say enough about what a positive experience it was, from the bidding process through to installation. Entire staff was knowledgeable, professional, and pleasant to work with. We will definitely recommend Automatic Heat whenever we can.

After calling about 8 different companies, we ended up going with Automatic Heat for repairing/maintenance. Shannon was very friendly on the phone and gave me thorough information about the appointment (upfront costs, what to expect, etc.). Jobe, the Technician was fantastic. He was friendly, on time, answered all of my questions and explained all of the work he was doing. It was apparent he had been in the business for a long time and it was great that he was so familiar with geothermal units. He did not upsell me but rather gave me great tips about other options should I wish to move to another system down the road. Highly recommended.

Automatic Heat did annual maintenance on my heat pump today and another great job by their serviceman Michael. Michael explained what he did and asked if I needed any help with anything regarding the heat pump.Michael was very thorough and professional and a good guy. I highly recommend Automatic Heat company from the office staff to the service personnel and appreciate their help. Good job and thx
Mark

I have been a customer since 1989. They have ALWAYS been honest and fair, dealing kindly with our ancient 1946 oil furnace until we could afford to replace it. Their staff from the office and service peeps, to the owner, Michael , are all wonderful. My service tech's name is also Michael and he is fabulous!! It always feels personal and extremely positive. I highly recommend them for all your HVAC needs!

I can't say enough good things about this place! I was having a hard time finding someone in or near Corvallis to even respond to messages and phone calls. Automatic Heat is in Eugene, but serves Corvallis as well. They responded quickly and were able to set up an appointment only a couple weeks out. I wanted to install a heat pump in only one room of my house. From the beginning, they treated me like an old friend. When an appointment came open early, they immediately called and set up a new appointment. This was in late Jan/early Feb during a cold snap, so the timing couldn't have been better.

The installation went quickly and smoothly; finally some heat in an addition that had always been underserved by the central forced air heat. We were thrilled! However, the next day, we discovered that our water heater was offline. It seemed like it might be related to the heat pump installation because a new breaker had been installed for the heat pump. I called Automatic Heat and they immediately contacted the electrician who had worked with them on our small project. They said they hadn't touched that circuit, so we began troubleshooting the problem ourselves; flipping the circuit, resetting the water heater, etc.

Melissa and her team didn't give up on us, though. They ended up sending Michael to our house (in Corvallis!) to see if he could help. He spent quite a bit of time and determined that one of the wires in the breaker had become disconnected and he repaired it! It's unclear whether this had anything to do with the previous day's work, but Automatic Heat went the extra 100 miles to get our water heater working again. At no extra charge! These are the guys to go to!

I've used Automatic Heat for years now. My current heat pump is going on 17 years, purchased from Automatic Heat. They are busy and you have to plan ahead for your service. The one time I needed something really quick, Michael got back to me and resolved my issue the very next day. I've never had an issue of any sort. Techs are knowledgeable and have always taken the time to explain things to me and answer my questions.