All reviews for Aire Serv of Newberg

It was actually maintenance on my furnace

just pleasant to work with. did a great install . great job. thanks !

Last service went very well, tech. was professional and polite!

Office was quick to answer the call and schedule me. The technician Jefferson was great, professional and I would absolutley recommend.

Aire Serv installed my heating and air. Provided professional and friendly service.
Would recommend.

My a/c was down; I called and they had a repair person within a few days! Had to order parts and was back in about 5 days.

Jeremy was so polite and professional and walked us through the details of our mini-split and the reason it was not working. I called AirServ in the morning and they were at our home same day! Really appreciate this company and Jeremy very much!

Just purchased a new property and Jefferson came out to assess the gas furnace. While we see a likely expensive repair in our future, Jefferson gave us some options to keep the system functional for the season, and not break the bank right now. His and Aire Serve’s work was greatly appreciated.

We had a great experience. They fixed our problems and stayed the extra time to make sure it worked even past normal business hours. We appreciate the care we received and will be looking to use their other services in the future. Great business and people at this company.

Tech was early . Very friendly and knowledgable. Found mistake Integrity air made in installing our ac unit and fixed it. Customer service was very helpful. Will use them next time.

The service folks are very courteous and wear booties before coming inside. They fix the problem no matter how long it takes.

Used them for the first time because of a groupon. The free filter is the wrong size, so I have to replace it with my own, the right size filter. I don't mind paying for my own filter but, don't offer me a free one, as part of the service call and have it be the wrong size. Get me one the right size or don't offer it. Then I "needed" a part, it was amazing how much the price dropped by 2/3 for the part, once I agreed to sign up for their monthly payment "service" program. Where the "service" program is to pay them monthly for the option of possibly moving up the list for faster service, just because you pay them monthly to be on their list. Yeah, now I know why they were so cheap with the groupon, they were selling their "service" contract. Needless to say, I canceled the "service", but had to join it to get a decent price on the part I "needed". Nice technician, so that is the only reason for the decent score.

Techs and owner are scetch unreliable and not trained properly. Terrible customer service. I would never recommend this company to anyone.

I never received a response from my inquiry. Guess I'll try another company.

Scheduled a diagnostic for my mini split. The tech showed up, said he was not vaccinated, and refused to wear a mask. I then get two phone calls from the company asking me to pay the service fee for the visit. BUYER BEWARE! They claim it's illegal to ask to wear a mask and then want to charge you if that is not something you are comfortable with.

Going on 3 days now with the heat wave. was supposed to have a tech out on Monday morning, no one showed. I have now called a total of 11 times over 3 days and can not even get a courtesy call back to let me know if I am in a que or what. Air Serv installed my system brand new less than 2 years ago and this will be the 8th service call (if they ever come) less than steller product and basically no service.

It's 2025 and unit started blowing cold air rather than heat. Aire Serv took half an hour to repair (including travel and diagnosis) and charged $499. That's $1,000 per hour - more than I ever made working 35 years as a corporate attorney. The following is an old review: We had an AirServ furnace in a house we bought in 2019. I paid $4,500 to install a new air conditioning unit in 2019. That service went well. The unit is now not blowing cold in most of the house during this heatwave. I have contacted AirServ at least six times to come out and repair, but I have not received a call from the dispatcher. The warranty expires in July, so I assume they are waiting until then. Update on review: It took one month to get someone out for diagnosis. They did not do any work, but quoted $1,800 to further diagnose a leak on a $4,500 system that is still under warranty. I mentioned the warranty twice during the conversation, but meant nothing to the technician. I will have to call another company for a second opinion and possibly complete AireServ's work. Looks like I have an under two year unit that has failed. I guess it's too bad for me.