All reviews for Proline Plumbing and Sewer

This is the second time in a week that I’ve had to call a plumber and of course this was my go to company. We had a leak in the wall and the water to the house had to be turned off. We were without water overnight until the leak company could find the leak. Once found Proline came out the same day and fixed the leak. We’ve never worked with Eddie before and he didn’t disappoint. Fantastic customer service which is why we’ll continue working with Proline. Their company card has earned a spot on our fridge.

Dustin was super fast and efficient! He was very knowledgeable on what happened in our bathroom and how to fix it. The job was done in 20 mins! He was super friendly too

Our Technician was knowledgeable, Personable, He has been here before and it nice to have him again. Hope we don’t have to see him again. But, when we have smother issue it will be comforting knowing we can have a good worker.

Tyrone is an absolute life saver! I called in the morning and did a same day service call. He showed up in time and explained everything to me. Proline plumbing and Tyrone saved the day. I had called every plumber in town and they were booked solid. I had even one scheduled with their after hours line and they called to cancel because they weren’t suppose to do that.

I highly recommend Proline and ask for Tyrone.

We wanted to give a huge shout out to Chris, who responded for us yesterday. Chris was phenomenal helping avoid a potentially unpleasant situation. His communication and knowledge were very much appreciated by both our team as well as the homeowner. Thank you to Chris and Team Proline!

Proline was fantastic all around—emergent weekend issue and they were able to send a plumber out Sunday morning—Eddie was phenomenal—on time, quick assessment and great work getting things resolved. Very professional and I’ll definitely use Proline in the future!

Thanks to Victor and Hristo, we don't have a leaky spigot anymore! They were on-time, friendly, great communicators around pricing, and explained everything thoroughly. Would book again!

Dustin did a great job for us. He was on time, professional and efficient. He asked if we had any question after resolving our concern promptly. Thanks, Dustin.

"Chris was punctual, explained his work, salvaged my bushes that were dug up, showed me the completed work that was done, offered suggestions going forward to prevent this from happening again, and cleaned up leaving the area free of debris.".

We went through our home warranty and were referred to Proline. Our homes previous owners had jury-rigged together the drainage pipes under the kitchen sink, mostly with black electrical tape. I took the pipes apart to get a nasty clog out but I wanted a professional to rebuild it so I knew it would be done correctly. We had Joe, he was very courteous and knowledgeable. He rebuilt everything, and explained that the previous owner also installed the garbage disposal and sink backwards. He installed a slightly angled pipe to help remedy the slow drainage and gave me tips on how to ensure it doesn't clog as easily in the future. Excellent experience, I highly recommend them.

Joe arrived on the early side of the appointment window and got right to work. And he was fully suited up for the plague, and as a home with an immunocompromised occupant, this made us extremely happy. They care about their technicians and their customers. We do not want to need their services again, but will happily make Proline our first call.
Thanks, Joe!

Adam was very kind, did a great job, cleaned up a mess that was not his. I appreciate his professionalism, kindness and he was very quick and agreed personality. He deserves a bonus. I highly recommend.

We had a leak on our main water line. I called Ashley and she put me in touch with Tony. He was there within a half an hour and everything got fixed and my toilets flush again. He was efficient, knowledgeable and answered all my questions. I can’t thank Tony and Proline enough.

We had an emergency on a Friday, and while there wasn't anyone able to help us until after the weekend, dispatch was great at calming our fears and letting us know that we were okay to wait until they could get out to see us. Once they were able to schedule a service person, Tyrone was on time, incredibly helpful, very quick, and went above and beyond what I expected.

I’ve been meaning to leave this review for months, time got away from me. I had a pipe damaged by the ac installation guys that needed to be repaired ASAP. Joe was called out to the job, he was able to fix the pipe with no problems and and installed a garbage disposal for us. He was professional, friendly and went above and beyond to help us out. I would recommend him for any plumbing needs!!

Hristo was awesome. Took care of the problem quickly and cleaned up and caulked another area that needed it. Thanks Hristo!

I would happily call Tyrone Miles of ProLine Plumbing again for any plumbing work. He showed up on time and listened as I went over the things I needed help with (install a new garbage disposal in my sink and repair the toilet). He then explained exactly what he would do and showed me an estimate of what it would cost. Then he installed my new garbage disposal and gave me tips on keeping it clean and in good working order. Then he replaced the broken fill valve in my toilet and it is now working perfectly. Payment went without a hitch and I had an invoice emailed to me instantly. The price was fair and reasonable for the amount of work done.

Customer service was outstanding from the 1st (real person) I spoke with. Tony was the service worker who came out and fixed everything quickly and efficiently. A big thank you and I will be using you again.

Tyrone and his apprentice (or assistant?), Kirkland, came by yesterday to figure out why we had a water stain on the ceiling of our basement bathroom. They quickly identified the problem and solution and fixed the issue right away. Tyrone was professional and polite ,and ensured the work they delivered was done right and tidily. I was so impressed. It's always stressful to have service providers in your home, but they were both fantastic and we were comfortable with them right away. 10/10 would recommend.

Tyrone was great to work with. He arrived 15 mins into the time window that Proline stated. He was super friendly and based on how quickly he fixed the issue, it's clear that he is very experienced. Tyrone and his apprentice did a drain line cleanout, and cut into old cast-iron piping to attach a new sink drain line; all in the matter of 2 hours. High quality work, and efficient. I'd recommend proline any day of the week, if you're looking for peace of mind with plumbing issues.

Prompt, GOOD service. I like the way they alert you via text about who is coming and can follow them on a map. The best part are the kind employees. From the office staff to the guys who came and did the work, everyone was helpful and nice. Chris and Dustin were efficient, knowledgeable, and really great to work with. I appreciated the way they took the time to explain what was going on but still worked quickly. I also like the way they documented the progress of the work and any additional issues for the future. This is a company I'd hire again for any plumbing needs around my house without hesitation.