All reviews for Hanks Appliances LLC

Bought a Refrigerator from them 4 years ago its still going strong. Going to go buy a new one from them because I have a friend that needs mine. Great local place.

on time and very quick to fix our dryer... very fair price for next day service

We got excellent refrigerator from Hank and he came on time when it needed repair. He fixed it right then; no waiting weeks for a part. Thank you Hank!

Parts worked perfectly. What was once a front lawn eye sore, is now a working double door fridge for 12 dollars. Thanks for the good price and product

I don’t have enough words to express my satisfaction with this business. I’ve used them twice and both times were exceptional. VERY prompt and reasonably priced. Service is reliable.

Went in looking for a washer, I was welcomed right away. They had a good selection, they were helpful answering all my questions. I was pleased to find out that the washer came with a warranty. I recommend them, thanks Hanks appliances

As of may 2021 hank and his wife delores have retired and the new owners are Orlando Black and Jos'e santiago and they are operating the business under the name of Jo's Appliance.
Orlando Black is the person making the daily decisions for the business, but has failed to make it clear on any online platform.
If anyone has a positive post or a complaint i suggest that they contact the better business bureau, oregon ombudsman, yelp, or leave a review on line but please refer to Jo's appliance not Hanks Appliance because hanks appliance has no control over what Orlando Black or Jo's appliance does on a daily basis.
If anyone would like any information on Jo's appliance i suggest that they visit Oregon's small business online business registry

He was great. Very responsive and got the job done quick. We appreciate everything he did. I will definitely recommend his business to everyone.

Was treated very well from all 3 ppl that helped me. I have not seen customer service that good in a long time. Had trouble with a washing machine and they diagnosed problem and had it fixed in just a couple of days.Highly recommend Hanks appliance

Hank is amazing! He has been out to our farm on several occasions. Always on time, fast and gives us options. He really knows his business. Great find.

Hank solved the problem with my washing machine with a phone call. I appreciate his help without doing a service call and service fee. Will definitely call him again when need.

Hank was responsive, super accommodating, quick turnaround on repair, & fair price for the rapid service. Definitely my #1 recommendation in town for addressing broken appliance asap.

Very happy to work with Hank's team, diagnostics, getting to the root of the issue. And also being able to purchase and place a upper scale used appliance for a very very reasonable price.

Had to replace a verrry old refrigerator. Orlando was very helpful. Picked one out @2pm, had it delivered & set-up same day. Reasonable price. Looks good so far. Thanks.

These guys were great! My fridge went out and they came over ASAP and tried to fix it but had to order a part first. Took the people almost a week to get the part to us but as spon art they got it they came over to fix it. Really nice respectful and always explained what was going on.

Hank and Juan were able to come and fix my washer and dryer on a Saturday, and not only that he came within two days where other appliance repair we're quoting me up to two weeks out! I'm totally happy with his service, and with the price I paid.

Great quick service. Called yesterday using my dryer before noon today!!!! Super friendly and kind!!

Called during Christmas week when my warranty company couldn't respond until after the new year. They came out the next day, repaired my dryer and saved me money on the part needed. So responsive and quick!

Just an awesome place. Friendly service and good selection. Cheap delivery and installation too. I opted to deliver myself and then owner threw in hoses, dryer venting and clamps and offered to exchange the pigtail for free if it didn't fit. Got a nice matching set for a very reasonable price - with a warranty. Highly recommended!

I’ve been a customer for years now and have consistently received quality refurbished appliances. Today I purchased a washer, got it home and installed but there was an issue with a switch which caused the machine to stop in the cycle (full of water of course!). The owner made a trip out to my home to repair it on the spot. Prices are reasonable and appliances are clean. This is the ultimate in repair and reuse rather than buying new which I appreciate.

I have been an avid customer since 1991, from Scott to Hank and now the new owners they have always been responsive and carried excellent used products like new when they sell them. Never had a problem. They are so worth checking out. So glad they are still in business. I really trust them.