All reviews for JO's Appliance

Great service.

Very professional how they talk to their customers

They recycle used appliances for free.

Need an appliances, quality and reasonable. We needed a range for a tenant at a moments notice and it was no problem.

They answered the phone on the first call and they picked up my old refrigerator for free to recycle it. I hope they are able to fix it and find a new home for it.

Had a recent appliance kick the bucket and Jo's accepted our old one with a curbside drop off for free and saved us what the dump would have charged us

Joe,

Thank you for taking care of the issue with my mom’s fridge. We appreciate you taking care of business.

Thank you,
Allen

i've had Jo deliver several appliances to me and family members. Always a good experience.

I appreciate the fact I could drop off appliances for free, even after business hours. I received friendly, knowledgeable service.

Jo's Appliance is the best place to have your appliances repaired and service. Always provided quick and professional service. I strongly recommend using Jo's appliance for all your appliance service needs in the Eugene, Springfield, and surrounding areas!

I purchased a washer and dryer from Jo. They both work great and the price was awesome. Excellent customer service, too! I will definitely be a repeat customer.

Some professional in repairs with a bunch of great reviews told us that our french door fridge needed a new relay. Well, this guy fixed our fridge without that much fuss, quick, honestly, affordable, and it wasn't the relay. Now, they are fixing our range hopefully that goes well too, I will update. Sometimes it's the smaller businesses or the simplest places that have the best.

Throughout the years I've gotten a bunch of appliances from Jo. I have to say the delivery was on time and done with care. Jo has taken care of me and my family everytime ! Any problems ever arose and jo took care of it.

Called to fix our dryer after the ice storm. They came out and assessed the situation. It required us to wait 5 days for the part to be delivered. That was expected, they didn't have the part in stock. Once they had the part delivered, they immediately called and fixed our dryer along with testing all the other features. The crew was very professional and prompt. I would use them again.

We had a great experience with Jo and will be a returning customer. He made sure that I was taken care of the same day and there was no interruption to my routine because the repair was quick and less expensive then expected! Thank you Jo for being a caring and helpful business man!

Joe’s Appliance Service is great. The heating element went out on my four year-old Samsung dryer on Sunday. I called Joe Monday and he made an appointment for Tuesday afternoon. He was prompt and had my dryer repaired in less than an hour. His rates are good but more than that, he did a great job. I highly recommend him.

A prompt greeting, they let us explore at our own pace. Everything that need work was clearly labeled and all the fridges were on to show they worked. Worked out a good deal for buying multiple items. Loved them and will be recommending them to friends!

Very prompt response and service. Prices were very good. Had parts to fix my dryer.
Would recommend them and use their service again. They thoroughly cleaned our dryer and made it safe again. Didn’t realize how bad the lint and pet hair was. Major fire hazard removed. Avoided a potential fire hazard.

Had a great experience.

Our fridge stopped working and we were ready to go buy a new one. Our regular guy was not available until the next day, and since our food was spoiling, we called Jo’s. They sent someone out that day who immediately diagnosed the problem. Saving us hundreds of dollars.

This review was originally written incorrectly about Hank's appliance but was for Jo's. We found a pair of fairly new Whirlpool washer & dryer set, bought for $649 with $40 delivery charge 4/27/22, with 90 days warranty. Everything worked fine until recently when I saw the washer dripping water slowly after a wash. So I contacted Hanks the week of 7/12 but their truck was in repair until 7/18. Called again & Jo & Forrest came to look 7/21. Came to repair 8/2 but got the wrong part & finally fixed it it 8/3. They honored my warranty. Took awhile but the valve problem was fixed. They apologized because they were very busy. But everyone was polite.
Pros: 90 days warranty, good prices if you find fairly new machines, specializes in Whirlpool. Cons: can take awhile to come over depending on their schedule & one needs to keep calling.

Bit of a chaotic store with appliances everywhere but he does amazing work! I bought a washer and dryer from him and they both work perfectly!