All reviews for Lennox Stores (Parts Plus)

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    5

    Great customer service

    5

    Parts in stock
    Friendly service

    5

    Outstanding service and they had everything I needed

    5

    The salesman Are really good at their job The coffee is Excellent

    5

    Very easy going gents, made tracking down parts as simple as possible.

    5

    A great company to do business with. For all your parts in the HVAC field

    5

    Nothing but positive people and outstanding service! Wouldn't reccomend going anywhere else but here. They've always been on top of everything and then some!

    5

    As always we get excellent customer service from this branch, not only are they friendly they are knowledgeable, understanding, and always there to help! I highly recommend not only this branch but Lennox as a whole, Lennox is an incredible brand that will go above and beyond to take care of their customers.
    Also I would like to thank Dan at this branch, he is there for us when we need it, he has always gone above and beyond which has made going through them a breeze. We sincerely appreciate Dan for all of his help!

    4

    B2B sales only, but they were nice enough when I showed up and directed me towards Nor-Mon as an alternative for personal sales. The website could be clearer that they only sell to licensed techs.

    I had already found the part I needed on Amazon before I went here, so just completed that purchase rather than driving around town.

    1

    Won't sell to the public

    1

    Only sells B2B.

    1

    Horrible phone service. I called them and asked how much a part was and they asked me what name it would be placed under, when I told them I didn’t understand what that meant they hung on me. This is not how a customer should be treated. 100% will not be calling or ordering from this place again.

    1

    It takes a week to get parts from this store for your furnace, avoid this brand at all cost