All reviews for Terminix Commercial

Our Technician JONATHAN was amazing , helpful & knowledgeable , and he brought back extrs bug Traps

Great service.

John always comes on Tuesdays for service. If I have a problem, he gets back to me quickly.

Very good customer service experience the gentleman explained everything and how the chemicals work to get rid of the insects. Thank You

Ernest Sampson is great! Very friendly, prompt, and thorough. Highly recommend!

The service is excellent, the technician who comes is always very friendly, helpful & professional. We rarely, if ever, see any insects in any part of the building.

We received good communication, customer services and a fast and great job well done by sale rep and technician.

Technicians are knowledgeable & adhere to local compliance requirements without being prompted.

2 words: Mark Shwartz. He is attentive, communicates timely, and completes every job with a smile. He is “my favorite Terminix guy!”

Terminix is a big company with the personal touch. Our technician, Alex, is always available between scheduled visits, and always takes the time to answer any questions we have, and ALWAYS has a smile on his face, and that smile may be the difference in someone who may be having a bad day. Thank you, Alex! -Tom McDevitt (Rheumatology Specialty Center)

He takes good care of us

I am extremely happy with their service. Chris is very responsive to our needs.

Starting with the gentleman who came to the apartment and recommended a solution to the problem, followed by the administrative staff who coordinated the scheduling and planning of the treatment and finishing with the actual service itself; I have nothing but good things to say about the work Terminix provided in order to eliminate the pest problem we encountered.
I would recommend this company to anyone who was in need of professional extermination services.
Very considerate, helpful and especially professional!

mark MY TECH IS AWESOME, HE WORKS WITH DAYCARE TIME AND OUR NEEDS. VERY FRIENDLY AND OUTGOING RECOMMEND TERMINX THERE SERVICE IS GREAT AND REASONABLE PRICES.

Terminix is the best pest control company ever. We started working with them with our first restaurant in Center City Philadelphia. The staff were very friendly and professional. When my friend’s house had a mice issue they were able to control the situation within weeks.

My sales person Mike who unfortunately passed away last year was amazing. I once called him about a squirrel stuck in my attic. He came to my house to and found the squirrel dead. He explained that the squirrel probably came in during the winter and got too big and couldn’t leave from the way it came. He then took the dead squirrel out in and trash bag. I asked him how much the service was he told me it was ok because it was an one time thing and I had two accounts with the company. Needless to say I was very grateful. I wanted to bring Mike more business. I referred several friends to Terminix because of Mike.

When I was about to open my second business last year, I called Mike and the phone was disconnected. I called the company only to learn that Mike had passed away. He was a great guy. I went ahead the sign a new agreement with Terminix for my new business. So far we’ve had two gentlemen who served our new location and they are both great.

I have two friends who are opening up their business in the fall and I will definitely recommend Terminix for their excellent service.

I use terminix for one reason, Mark Schwartz. I worked with a McDonalds operator for years, he was our technician and was absolutely amazing. I chose terminix for my business because of him. When I lucked out and he showed up at my one location, it was fantastic. He is great, every one of your technicians should be like him.

Great customer service and reasonable prices! Our technician is very knowledgeable.

There is more than one but the primary reason is due to Brad Miller and Gabe Curiale. Omega Pest Control now Terminix was an excellent service provider. They performed annual visits, they provided trend reports which is what auditors want to see especially SQF auditors. They were very thorough on performing the bi-weekly inspections. The way Omega had the books set up was always a plus with auditors and they commented Omega saying it was really well put together and they nailed it on the information. Brad Miller is a huge part of making all this happened. He had a true vision and understanding of customer service and the business. Brad was always available to answer questions and jump in to help his team whenever needed. Gabe has always been an excellent technician and has never hesitated to answer any questions and show me any areas that I would want to see or know more details about. Having pictures has always been a plus as the visual always helps show and tell what has been identified. I am looking forward to the same service we have grown accustomed to with Omega Pest Control that has now been acquired by Terminix. If the same service given in the past is the same service we will be receiving with Terminix we will be in good hands.

Jacob is always professional and respectful

Terminix canceled scheduled appointments three times and did not inform me. The technician just did not show up. I was told a manager would follow-up. No follow-up call. This does not surprise me. Poor customer service and unable to resolve simple issues. Terminix is not available for emergency appointments, regular business hours only.

Customer service resolved issues with scheduling. The original technician Chris was sent, providing maintenance extermination services and did a great job today!

Chris, was the first technician sent when I first signed up with Terminix. Chris is very professional and attentive to details.

I would highly recommend Terminix.

Ernest Sampson is hands down the best technician we’ve ever had with Terminix. He promptly answers every call and takes care of whatever issue arises in a timely manner. He is friendly, kind and courteous during every interaction. Thank you Ernest!