All reviews for GEN3 Electric & HVAC

Jeff was very detailed with his explanation and honest. The office following through was great.
Luis and the crew were very professional and at times I almost forgot they were working in the house. Gen3 delivered from beginning to end.

Robert Thompson and Chris D. were extremely professional. They worked diligently as a team to complete the day-long project. They were polite and respectful of our home. I highly recommend them and welcome them back for future projects in my home.

Scott Mealey was wonderful- professional, courteous, and easy to communicate with. I would definitely recommend him and the company!

Jordan was amazing! He was very knowledgeable & helpful throughout the entire process. Our dog loved him too😄

Jerry is a great addition to the Gen3 team. I was considering finding another electrician company before Jerry's visit. For now, I will continue my relationship with Gen3

12/10/25
Just had Gen3 do a boiler inspection and cleaning and, as usual, they did a fantastic job at a reasonable price. Technician, Paul Brown was courteous, knowledgeable, and efficient. He explained each step and provided recommendations and quotes for upgrades. I am always delighted with Gen3’s service! I highly recommend them. 5 stars for Gen3!

Gen3 did an outstanding job with my whole house rewire back in 2017 which included hard-wired fire alarms. Recently one of the units started to malfunction so I gave them a call. Even though it was during the holidays, they were able to get me on the schedule and fix my issue much quicker than I expected. The dispatched technician, David Tritt was prompt, friendly, and efficient. I had him quote some things for an upcoming project. He was attentive to my requests and provided a very fair quote. David rocked! As with every interaction I have had with Gen3, this was a very positive experience and I am delighted with their service. I highly recommend them.

Chris did a great job. He was very professional and knowledgeable. I'm not sure why my two year old system needed almost $1,000 in repairs, but the service was very good

Hello all and who this may concern. This experience with GEN 3 was the best service I experienced in a long time. The tech Branden was so professional and polite. So much of a people person able to handle a conversation and explain to us exactly what was needed and what work that was going to need done. The job was finished and very clean. Thank you for the service and I would recommend this company and especially Branden to anyone to have the work done. Thank you GEN 3 and also Branden Ho who.made my family comfortable in our home while he was there.

Scott C. and Bryan L. arrived at my house on Wed., 6/8 at 8:30am sharp. After greeting me cordially, they immediately got to work. They had to move my service panel and two electrical meters from behind one of my boilers in the basement. A former contractor (before I came) had placed the panel and meters in this barely accessible and potentially dangerous location.

The men took only a half day to make all the necessary preparations for the disconnect, allowing me to continue working upstairs using the house's power. Their field supervisor, Dan, came later in the morning, very warm and professional. After he left around noon, Scott and Bryan continued to work diligently and swiftly. I want to pause here and say that both men put me at SUCH ease! I knew intuitively that this was a potentially dangerous job, but you'd never have known it by the way they comported themselves all throughout the day.

The power to the outside line was shut off by 2:00pm, but I was down for only three and a half hours while they moved the service drop, the panel and my two meters. Before I could blink, my power was back on. Even my AC got restored! (I thought the machine was dead!)It is so relieving to know that I had three highly skilled, competent, diligent, yet relaxed gentlemen in my house taking care of this critical matter.

Of course, then came the "hitch". 😆

Bryan had tested everything upstairs while Scott labeled the panel. Everything came back on except my 1st floor overhead kitchen lights, bathroom lights and the fan/light over the kitchen's island. Scott opened up the kitchen's light switch panel...and was greeted with the worst "spaghetti wiring" job EVER. The kitchen and bathroom had been installed by another contractor; I had long suspected that the job had been shoddy. Both men really wanted to help me out, but they had done enough for one day. I had underhead lights to cook; I was fine until morning.

Scott immediately called in an order to fix the problem next day. In addition, when I called the Gen 3 office to speak with Andrea, the sales manager, she was awesome! She confirmed the call-in request in less than 30 minutes.

Scott and Bryan were back at my house 8:00am sharp on Thurs., 6/9. They fixed my wires, tested the lines at the service panel (thank you for the labelling, guys!) and even fished my long blown out lightbulb in the overhead kitchen fan/light combo.

Last, ALL the customer service reps who fielded my multiple calls throughout the week were meticulous, courteous and ON POINT.

I just LOVE Gen 3.

Looking forward to working on Phase 2!!

Thank you again, everyone!!
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Joey D. was just marvellous!! Called to let me know when he was arriving, arrived early (!!!), got right to work, was swift and thorough, helped me understand everything he was doing, and gave me excellent advice. All with a jovial, but always professional demeanor. I have always been deeply satisfied with Gen3Electric & HVAC, and once again, my faith in this company's people and services has proven correct. I highly recommend the company, and I thank Joey specifically for his superlative work on my two boilers. 😌

Joe and Alan did a great job of replacing my electrical panel. This is the 3rd time I call Gen 3 for any electrical work and I always satisfy with the work they do. I will recommend Gen 3 to my friends and family. Thank you so much

Prince was so nice, so helpful and he obviously knew what he was doing!

We also had an HVAC tech his name is chris and he was so helpful and gave all the needed i formation. And then we had an appointment with Jeff for a quote for system replacement and he gave all the needed information as well. Very professional and understanding.

Had to repair the HVAC on a rental property located on the other side of the country. Rich was prompt, communicative, and resolved the issue. Thank you, Rich!

End-to-end, it was a great experience. They were early, let me know before they arrived, Jerry was friendly, explained everything and was done before I thought he would be. Great work all around.

Although the job was currently out of my budget, Drew was very kind, professional and knowledgeable. I hope to do business in the near future. Councilwoman Danyelle Blackwell

Great experience with our annual electrical inspection from Ed with Gen 3 as well as Mel who serviced our HVAC. Would highly recommend them.

The technician provided useful information/choices for the install, then installed lights into a plaster ceiling, making minimal holes to run the lines, did a good patching job, helped move large items out of the way, protected things with drop cloths, cleaned up the debris. Andrew was courteous, conversational, & professional.

Ed was on time! Clean efficient and quick. Thank you for coming to fix our issue in less than 24 hrs.

Mr. Scott and his assistant Steven were prompt on time and ready to work. They put me at ease right away, knowing exactly what needed to be done. After their work.was done Scott went over his work with me as well as Steven and showed me the upgrades they made. I am well pleased. Thank you GEN3 for your efficient workers.

We received a free estimate for potential installation of a mini split system. We are grateful for the time Gen3 invested in us and we currently carefully evaluating the proposal.

Gordon arrived on time and expertly replaced the range hood over my stove. I had purchased the replacement part at the store and wanted a qualified electrician to do the job.

Jordan came out to work on some issues we had after moving into our “new” house. He was prompt, courteous and was very patient answering all of my questions. He really seems to know his stuff and is a very nice guy. I feel much safer knowing the electrical work was done by a professional and would highly recommend Jordan.