All reviews for TSQ Plumbing & Heating
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Great in changing our heating system right before storm. We had 8 people in our house to complete work in one day!
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We recently used TSQ & Son for a multi-faceted job including plumbing, tile work, and carpentry. Tom and his team provided a very detailed quote, came when they were scheduled, kept the job site clean and neat (which was very much appreciated in light of the amount of demo they had to do), and did overall outstanding work. I have recommended TSQ to other family members and will likely use them again myself.
I am very pleased with our choice of using TSQ & Son and would highly recommend them. -
Fantastic service. Always helpful and quick.
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Great first experience! Very helpful in a pinch.
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Professional Quick Service quality work they treat me like family
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Great company. Very prompt response, they worked with the insurance company with no problems
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Great bunch of plumbers, haven't lost a step after "Little" Tom took over from Big Tom Q!
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Repaired 3 gas leaks...were available...showed up early...did not make a mess...I would definitely use again!
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Very quick response on a Saturday afternoon. Called and within two hours the leaking pipe was fixed. Thank you!
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You could not ask for a more responsive,, professional and stellar work by with these guys. Tommy Sr. left big shoes to fill - Tom Jr and his team are knocking it outta the park. I’m a client for life! Just the best!
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TSQ responded quickly to a clogged sewer line issue at the complex where I live. They team that addressed the issue were very prompt, polite and patient as I described the issue. They assessed the situation quickly and took action. They were able to resolve the issue very efficiently and made sure all of our questions were answered. Highly recommend and will use them for any future plumbing related issues!
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Came right away for a clogged main. Fixed in 1 hour. Very professional and polite. Would recommend
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Our lateral sewer pipe blocked and waste was coming out of the cleanout in our garden... A different company (a nationwide franchise that I won't name) came out, and failed to get more than 30 feet from the mushroom vent before deciding it was blocked there and (long story short) left it/us blocked for the coming night! So I decided to give my money to a local company. The next day, Dave from TSQ took my call at 8am and arrived at our home within the hour with a colleague. They found a blockage at ~100 feet using a snake, almost cleared it, then used a jetwash with two different heads. At that point the blockage was cleared :) but they still thought there was an obstruction there. The company owner, Tom, came out, plus another team member, to help complete the work. They took up the mains sewer manhole cover and then they ran blue dye down the toilets to check water was flowing to the main sewer. They then ran a camera to check the pipe visually. They mapped out the line of the underground pipe using a sensor which locates the camera in the pipe. Using this they discovered a U-bend (trap) that I had not known about, which is buried underground without a vent/mushroom, and is probably where the blockage happened. Next step, they'll give me a quote to excavate and fit a cleanout there for futureproofing (and to check it's freeflowing downstream to the main sewer).
I hope it's affordable or I'll be digging 15 feet down by myself! Watch this space! -
Jerry was very polite, friendly, and provided great service replacing my toilet today! He went above and beyond to make sure everything went fast and as smooth as possible and he cleaned up everything making it look like the toilet wasn’t even replaced! Thank you so much Jerry, we appreciate your hard work!
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Came out to the house to provide a quote but we never received it despite following up.
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Shopper beware. Get your quote before the work is done and haggle. This should not have to be the case with a professional company but sadly there is no transparency or preset pricing. So each plumber will charge you what he wishes. I had one plumber come several times-reasonable pricing.
Then another man came over and wanted to charge me $500 for 20 mins of changing a garbage disposal! I had been quoted $200 by someone else at the same company!
We settled on $300.
But pricing should not be arbitrary! Who is keeping those hundreds of dollars they are overpricing unwary customers?!
Shame on them!!
Call a bigger company instead. They may charge premium but at least you approve prices beforehand. -
I really wish I could give 0 stars. I just moved in my home and wanted to use a local plumbing business but I regret it! My husband and I called to get our bathtub fixed because the water wouldn't go down the drain we didn't really know exactly what needed to be done but we had issues with the water staying in the tub when we took a shower. The first time the plumber came he was able to get the water down the drain but then we realized that we couldn't stop the water if we wanted to take a bath so we called back because we paid $325 so we expected it to be fixed completely. Another plumber came back and said that we needed a full Tub Drain Linkage Assembly and it will cost us an additional $575. So we said we would like to shop around. When the plumber left and we showered that night, we noticed we had the same exact issue we had originally. The water did not go down the drain anymore. We immediately called the company and spoke to the owner. He said he would refund us $125 from the previous service if we wanted the Assembly installed. My husband and I called back the next day and the owner was RUDE! He said that he didn't want to hear it anymore and that we don't do refunds and in a very sarcastic tone "I will just mail you your $125 check." Stay away! What a horrible experience for a first time homebuyer.
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does not stand by their previous performed work. when you call, they tell you "I'll come by tomorrow" or "I'll send someone out later today" - then no one shows up. this happens multiple times.