All reviews for NextGen Heating and Air Conditioning

I had asked another contractor to install an Ecobee thermostat for us. Turns out it had been wired incorrectly, and it blew a fuse. Jonathan was able to get to my home the same day I called him, was in and out within 10 minutes and had my system back up and running. Pricing was reasonable as well. I would highly recommend them!

Even though I didn’t use their service, they helped me troubleshoot my issue and I am super appreciative of their time. Will consider them for future maintenance.

john was super helpful finding the issue. Came the same day and even returned later on to finish the job once my lines thawed out.

Jonathan is incredibly professional and helpful. He explained exactly how he knew my old furnace was unsafe and needed replacement. He and his team were quick to install a replacement and very responsive.

Jonathan went above and beyond to make sure the leak in my system was fixed. As soon as the needed part was available, he was over to install it. I was able to get a quick initial appointment as well. I would definitely recommend to others!

Johnathan came recommend from a friend who needed help when their ac unit broke over the summer. Since Johnathan has helped me out with my ac unit and again with the furnace. He has always been transparent in regards to the problems and their solutions. Definitely would recommend

After unsuccessfully trying to troubleshoot an AC issue ourselves, we called Jonathan because our AC was not turning on. Jonathan was able to come out the same day we called, texted us when he was on his way, and showed up in the time window he told us. After testing various things, he was able to determine we had a frayed wire in our AC unit that was causing low voltage, added a connector to fix the problem, and secured the wires to prevent it from happening again. We appreciate the quick response and ability to solve the issue. We will definitely be using NextGen if other AC or heating problems come up in the future.

We were referred to Jonathan from another contractor we hired. The first quality I noticed right out of the gate about Jonathan was responsiveness. He was in touch shortly after we contacted him and before the day was out we were scheduled to have him come by that same week to get us out of a pinch with our HVAC issues. Jonathan communicated well from start to finish with me, he showed up when he said he was going to(this absolutely never happens in this city) and personable. Jonathan got right to work after doing an analysis of our situation. Afterwards, he kept me in the loop on his solution and got the job done in just a few hours. I also appreciate that he stayed to test the AC units to ensure they were working properly for an adequate amount of time.

Even after a job well done, I reached out to Jonathan for some peculiar noises I heard from the unit he worked on. It turned out to be nothing and went away practically on it's own. But I mention this because Jonathan took time out of his day to come by and ensure customer satisfaction. I appreciate professionals that take that level of pride in their craft. Jonathan and the people at NextGen Heating & Air Conditioning will be the only company I call on when I need AC/heating work to be done. Thank you for helping keep our home comfortable during these hot summer days!

Johnathan was awesome, I left message and got a call back quickly. I was impressed that he came out same night since we had no heat. Got part and replaced in record time. I called a few other companies and some never called back. Only one other 2 days later. Definitely use again!

Jonathan from NexGen has been servicing my central air unit for the past two years. The first year was June 2022, I was searching for a company that had great reviews that was in my area, so I came across NexGen. I called to set up an appointment and I received a call back within an hour and it was Jonathan. I explained to him that my unit wasn’t getting cold and I felt like something was wrong. He said no problem, he gave me an appointment for the next day and was there on time. He diagnosed the unit and found that we needed refrigerant (4 pounds) and it needed to be cleaned and charged. I was so grateful and thankful that he was honest and that was all it needed for the time being. He also sat with me and my husband to give us all other options and to let us know that if we had any issues after he leaves to call him and he’ll come back out. The prices was amazingly reasonable, honestly I was surprised at the prices. We really thought we needed to purchase another unit, but Jonathan came in and resolved the problem. However, we ran back into the same issue this year (2023). Jonathan came out and this time we only needed (2 pounds) of refrigerant. He filled it back up, but this time he added some Stop Leak fluid and now we are up and running again. We saved more money this year again and we didn’t have to replace the unit. NexGen is reliable, professional, they don’t lie to you just to get money out of you. Jonathan will be honest and give you all your options and let you make the decision. There’s no pressure. Thank you again Jonathan!!!!

Johnathan is very good at what he does and he is trustworthy and fair. There have been two separate occasions I called and came over immediately and he is a great worker and smart! I would recommend him to anyone.

Jonathan saved us on a very hot July Saturday in South Philly! We were desperate and had called several people in the area trying to get someone here quickly. Some folks said they would try to come but didn’t follow up with us. Not Next Gen. they said they’d be here in 2 hours and we’re here even sooner. They were friendly and professional. It took Jonathan about 5 minutes to diagnose the problem (bad capacitator). 10 minutes later we had a new part in place and our AC was running again! The total price, for the part and the work, was less than what some of the other companies told us they would charge just to come out and diagnose the issue. We will call Jonathan and NexGen first next time!!!!

Jonathan was punctual, professional, and a pleasure to work with. He came highly recommended and we will certainly use them again.

Was able to schedule an appointment within 24 hours of calling after our heat went out. The diagnostic and subsequent repair was well explained to me and the entire process was seamless. Would highly recommend

Honest Contractor. Saved me $14,000 by fixing the system instead pushing to replace it.

Fair price for work done.
Work done right the first time.

Jonathan was refreshingly honest about being able to fix my unit instead of giving me the hard sell to replace the system.

He came out to give me an estimate and after assessing the situation spent a couple of hours getting my system up and running again, saving me thousands of dollars.

He also gave me a fair quote on a new system and the confidence he inspired in me makes me certain that when the time comes, I’ll be giving him a call for that upgrade.

He did a great job of helping me get another couple of seasons out of the system, which gives me time to prepare for the cost of replacement down the line.

Thanks Jonathan.

I can only say he is spectacular, I had HVAC & Heater wiring issues.
I told him what I needed and now I can utilize my systems in an economical way.
At my house in 48hrs, explained everything, very fair pricing, the estimate was difficult as he had to assess the situation.
Finally, he knows the IT of the new thermostats and made sure I knew how to operate before he left. He is my person.

Jonathan was amazing. I called on Sunday afternoon in a pickle as the air stopped working and he arrived within 30 minutes. Can’t thank him enough for super fast service!

Anna

Could not ask for better service from an HVAC technician.

I live in a South Philly rowhome and my furnace was acting up.
Jonathan answered my call right away, scheduled a couple days out, and arrived exactly on time. He then spent an extensive amount of time troubleshooting the furnace, leaving no stone unturned. There are probably others as competent in the city, but few would have had the dedication to investigate my issue with this kind of depth.

Competent, honest, professional, and kind - what more could you ask for?

Johnathan was nothing but professional. He was here for a quote on a new system but instead recommended to a service call to see why the HVAC system was down to begin with which in turn saved us a few thousands of dollars. He was able to diagnosed the problem and fixed the issues. Highly recommend.

Reasonable and Reliable.
I echo what other reviewers have said here about Jonathan. He assessed the problem with our AC unit and gave us all the options. He didn't try to sell us anything we didn't need, or default to replacing the unit entirely. The most impressive thing I can say about this NextGen is that the owner is honorable, honest and hardworking. It was a bonus that our problem was resolved same day thanks to his willingness to drop by and see if he could assess the issue. Pricing was fair and transparent. Service and knowledge of the AC unit was exceptional. Highly recommend.

Jonathan was quick to respond to any communication and was able to get our new boiler installed in a week. Installation was quick and no mess was made. He made sure everything was working before heading out.