All reviews for Hobart Service

These guys come well prepared with experence and parts, and they get the job done!!

They were all friendly at all locations, Cleveland,dDetriot, Pittsburgh was awesome especially MARK... he spent time with me looked up parts n part numbers for me..really good employee to have Thanks again!!

Had them work in a deli slicer...they were there fast and repaired fast. So far been a great experience and no hassles with the return repair order at no cost. Can't give 5 stars as my slicer wasnt 100% fixed but its is wayyyyy better than before I called for service.

Recently bough three Wolf Fryers from Allegheny Refrigeration in May. Since then I’ve had 5 service calls through Hobart service. The last call was denied even though the equipment was under warranty. Typically it takes them about a week to come out, so response time isn’t the best. On my most recent call Caroline from service mentioned my equipment was out of the 1 year warranty. I’ve included my purchase order from Allegheny Refrigeration. Either way constant problems, slow response time, and a rigid and inaccurate customer service policy that fails to save future customers by addressing faulty equipment. Luckily the owner at Allegheny Refrigeration is replacing them, but don’t expect much from Hobart.