All reviews for Equitable Heating & Air Conditioning

Great service

Called for a routine check up of my furnace and AC the lady Pam was so helpful and kind in scheduling at my convenience. Would recommend this company highly.

-He can fix it! ( I had 5 different AC companies come over to my house and try to fix my unit "they could not fix this unit") "This guy came over & fixed it in an hour." -Everybody else told me they couldn't figure it out and I need to buy a new unit. (I'm using this guy from now on.) His names Jim.

Had both my circuit board on my furnace fail and my compressor fail on my condensing unit fail within the same 12 months. Jim came and was able to fix both of them at fair prices. He was very friendly and professional.

Had an issue with my AC not producing cold air. I called Equitable Heating & Air Conditioning and got someone on the phone right away. They were able to have a technician out to my house within a few hours and he was able to diagnose the problem quickly. He completed the repairs quick & efficiently and had my house cooling down in no time. The price was fair and he was honest about it upfront, it is expected as these services do not come cheap. Overall, I am very satisfied with the services and would call again if I needed to.

The office operator was vary rude she acted as if her time was more important then the customer!!!.

I would rather freeze to death than give this business any money. Terrible customer service, terrible work...cannot believe they're even in business. If I could give negative stars I would.

I called and emailed Equitable Heating about scheduling an appointment to have a furnace tune up. They did not return my calls and the email response stated that I would have to call to make an appointment. Second phone call was during normal business hours but a message was left with their answering service. Never heard back from. Very poor service in getting them to call you back.

Had this company come out and check my boiler. The tech told me I needed an entire new boiler even though it’s not old and that he can’t fix it. I believed what he said thought about it for a few days and decided to call someone else. The other company came and all that was wrong was I needed a new thermostat. Equitable told me I needed an 11,000 boiler! I asked the new company how much a boiler costs and he said $6,000! DO NOT USE EQUITABLE! They are just trying to sell new furnaces and are liars!

I would not recommend this business under any circumstances. My furnace is only 4 years old and stopped blowing hot air. We requested that a tech come out and see if he could fix things. He looked for a few minutes before confidently telling me that I needed a whole new furnace and it was going to be $6,285.00. I was shocked, but accepted what he said. I was grateful he didn't charge me the standard service fee to come out. Prior to scheduling the new install, I thought I better get more than one quote. Thank god I did. A salesman from another local H&C company came by and quickly let me know there was no need to replace my furnace, it just needed repaired. He also told me even if I did need a new furnace - it would only be $4,500. After the salesman left, a tech came and fixed the problem in 40 minutes for free under their "second look policy". These guys are either total crooks, or have no idea what they are doing. Please patron another business!

Equitable Heating's employee Dave caused me much anxiety and frustration. Don't waste your time and money. They installed my furnace in 2018.
I recently needed repairs. It was still covered by a 10 year warranty.
Dave replaced a part but it was still not heating continuously. Dave came back the next day but the problem continued.
I attempted to contact Dave numerous times over 2 days but he never got back to me. Dave's voice mail states something similar to "... I'll call you back ASAP. Have a blessed day." What BS !
I had another HVAC company come out a day later and they solved my problem. It turns out it was a dirty flame sensor. They cleaned it for no charge since it was still under warranty.