All reviews for Fusion

we needed to update our old geothermal heater with a more efficient version. Gary was very skilled and spent time explaining the various models and which would best suit our needs. He swapped out the old heater with the new one and got it working within a day. Then he returned to run tests on our existing system to ensure there were no issues. He also set up extra dampers and added blown-in insulation to our attic to R 50 to help with our heating and cooling expenses. Last month, our electric heater began to leak and Gary promptly responded and installed a new one. i am totally satisfied with the savings on our electricity bill with the new equipment and would strongly recommend Gary if you need any heater repair service. We got all of this done by the company Fusion HVAC Repair, located in Wayne.

I reached out on a Sunday evening for assistance with a significant amount of water in my basement, originating from the evaporator condensation drain pump of my AC unit. I didn't consider it an emergency and fully expected it might take a week for service, especially considering the intense heat wave we were experiencing. To my astonishment, I received a call back from Damian that same evening, assuring me that Fusion HVAC Repair would dispatch someone the next morning if I was available, and indeed I was. Liam was the technician who arrived around 10 am to address the issue. He was both personable and professional, explaining the issue with the device and proceeding to replace it. In addition, he discovered that the outlet the device had been plugged into was faulty and promptly replaced it. He also took the time to inspect the air conditioner and furnace. I must express my immense satisfaction with the service from Fusion HVAC Repair; I can't recommend them highly enough. As a side note, I have contacted them in the past for various checks, and never once did they try to upsell me on services or replacements I didn't need. Absolutely love their integrity and service!

Brad and his team did an outstanding job fixing my ac unit outside my home in Wayne. They effectively replaced my old components and fixed all the mistakes the previous ac repair service had made, without any additional charges. They were punctual, courteous, and took time to explain what they were doing. Liam was also great, he didn't hesitate to answer all my queries. I'm really impressed with their ac repair service.

Our furnace stopped working during one of the coldest days of winter. A neighbor suggested we reach out to a local heating service, so we did just that. They were incredibly helpful and quickly set up a visit to our home. Given that our furnace was quite old, it wasn't a shock when we learned it needed replacement. The technician was very honest from the start, taking the time to explain all our options. The installation team handled everything professionally, and we are really happy with the results.

We recently had the pleasure of working with a fantastic furnace repair service for the second time. We found them online while searching for help. Our home, which dates back to 1954, has a very old heating system that we kept when we bought the place 3.5 years ago, as it was still functioning well. About a year and a half ago, we experienced a refrigerant leak, and the repair team came out on a weekend to assist us. They kindly waived the service call fee when they fixed the issue and refilled the refrigerant. This past weekend, when the temperature inside climbed to 85 degrees, we made an emergency call, and Liam arrived the very next afternoon. He dedicated an hour to thoroughly checking our furnace and explained that, given the age of the system and the extreme heat outside, it was working hard to keep up! When it was time to settle the bill, he surprised us by saying there would be no charge at all. We also inquired about upgrading to a new system, and he provided us with details on what would be needed for the future. The service was outstanding, and we highly recommend them!

Furnace and a/c work: knowledgeable team! Nicholas took the time to explain why he was cleaning a certain component and the importance of its maintenance. He recommended the most efficient filter and explained why it was the better choice for keeping the furnace in top shape, particularly when using the furnace fan to cool the upper level of the house. He also mentioned the importance of understanding the lifespan of a furnace and recognizing when it's nearing its end. I felt completely at ease asking Nicholas any questions and appreciated his insightful responses. Fusion HVAC Repair has been my go-to since they installed my furnace and a/c in '06, and i'm really happy with their service. Update: when they installed my new furnace, they made sure to explain everything and what they were doing. Nicholas discussed the need for a new furnace. The removal and installation of the new furnace was done in a timely manner.

As the General Manager of a large multi-family establishment built in 1905, I oversee the care of our main physical structure and communal areas. We have a contract with a trustworthy company for the maintenance of our steam boilers and domestic water heaters which supply warmth and hot water to the apartments. I don't use this company for individual needs within the residences, but their work in the communal areas is exemplary. Our contracted technician, Damian, is responsible for the upkeep of our building. His work has been nothing short of remarkable and his professionalism is commendable. Damian was able to successfully rectify a persistent issue we were experiencing with the building overheating, which had been a long-standing problem. The firm we work with is highly reliable, making them a great choice for property management companies and managers. The service they offer, particularly in terms of heater repair and maintenance, is top-notch.

Each person we've interacted with during our ac repair--the pleasant office crew, Brad in service, Damian in consulting and Liam during installation--have been approachable, quick to respond, instructive, and efficient. We particularly valued Damian, our advisor for the replacement of our ac system, who was thorough and extremely informative, and Liam who during the actual installation of the new system, was clear in his explanations and encouraged even more queries. He also handled a couple of unexpected issues effectively. He and Brad were careful during both the installation and the final tidying up. The entire process in Wayne was so well coordinated and supportive that it gave us confidence that we made the right choice for our new air conditioning system.

We are absolutely delighted with the furnace maintenance service we received today from Gary, who exceeded all our expectations. He thoroughly inspected every part of our heating system, paying close attention to every detail. He even took the time to note some issues related to our boiler that will be addressed in due course. It's always a bonus when a routine service call results in gaining helpful tips for keeping a furnace running smoothly. This wasn't just a good call, it was a fantastic one!

The HVAC technicians, Nicholas and Gary, have truly become my heroes. Our air conditioning unit failed during a sweltering heat wave, and these guys arrived bright and early to replace it on one of the hottest days. They tackled the job with enthusiasm and expertise, working late into the evening. Thanks to their hard work, we’ll enjoy a cool, comfortable night. I highly recommend their services! They took the time to explain every step of the process, ensuring we were fully informed. The scheduling team was also quick and efficient, getting us an appointment right away. This team operates like a well-oiled machine!

Brad and Nicholas from our chosen HVAC service provider did a commendable job in replacing our old furnace and installing a new humidifier. Right from the initial visit by our project manager, Gary, we felt reassured by his straightforward approach in presenting our options. He was very professional and thorough in his explanations. After consulting with other HVAC service providers, we decided to go with this team and opted for their superior units. Throughout the installation process, Brad and Nicholas were very considerate, laying down canvas tarps from the entrance to the workspace to keep our home clean. They completed the installation in about 7 hours, maintaining a friendly and professional demeanor throughout. It was indeed a pleasure to know that we were in capable hands. Their efficiency, professionalism, and respect for our property were truly commendable. I wouldn't hesitate to recommend this HVAC team, and would specifically request for Brad and Nicholas for future installations.

We can't express enough how pleased we are with the service we received from Fusion HVAC Repair. From the moment they visited our new home to provide a quote for a new air conditioning unit, everything has been fantastic. The pricing was reasonable, and we were truly impressed by their professionalism and quick response time in addressing all our inquiries. We chose an AC unit for the main area and a mini-split for the upper level, which has been an excellent choice for keeping the entire house comfortable during the hot summer months. A few months after the installation, we encountered a minor issue with the thermostat, and they came out immediately to resolve it. Liam and Brad have been amazing to work with, and we really value the outstanding service they provide! We highly recommend reaching out if you need HVAC service or a new unit.

A big thank you to the Fusion HVAC Repair team! We couldn't be happier with the entire process of installing our new 5-unit multi mini split system. From the beginning, Liam was highly informed about the options suitable for our home and patiently answered all our questions. The estimates he provided were consistent with the final quotations and contracts. The internal team, led by Nicholas and Damian, gave us comprehensive and clear documentation for our chosen system. This included details about billing programs, promotional offers, and rebate opportunities. Coordinating with the installation team was a breeze - we were kept in the loop about who would be arriving, when they would arrive, and what to expect. They were punctual and always left things tidy and well-organized. A week after the installation, a follow-up was made by Damian to ensure we were completely satisfied. As he stated earlier, 'I take great pride in the work I/we do for each customer....I want to make sure you are completely happy with the end result.' We are a very satisfied and extremely happy customer, now comfortably cool thanks to the exceptional service from Fusion HVAC Repair.

A lightning strike damaged our 5 Ton 20 SEER heat pump, but Fusion HVAC Repair came to the rescue. They quickly removed the old unit and installed a new one, getting our system running smoothly again. Earlier, we called on short notice and got a clear and helpful quote for a new heat pump system. From the initial contact to the final installation, the service was excellent. This is actually the second unit we've gotten here—a 2 Ton 20 SEER heat pump—and before that, a 5 Ton 20 SEER heat pump. Nicholas handled everything with professionalism. These are the latest XV models, and while they cost a bit more, the savings on our electric bill make it worthwhile. If you need HVAC sales or service in Wayne, I highly recommend them.

I chose to upgrade my mom's old furnace that was over 30 years old and went with a local HVAC service for this job. I couldn't be happier with the results. Damian and his team were incredibly professional and polite, and they left everything spotless after the installation. I'm very pleased with both their work and the new furnace. I've relied on this HVAC service for different heating and cooling needs over the years, and I've always been impressed with their quick response, especially when it comes to equipment for elderly individuals. I highly recommend them!

I’ve had a fantastic experience with my AC repair services. The team is knowledgeable and offers fair pricing for regular HVAC maintenance. Since moving into my home nearly 7 years ago, I knew my HVAC units might need attention, and I recently had one replaced. To my delight, I received a wonderful gift basket shortly after the service, along with a note expressing gratitude for my business. They really go the extra mile, are always responsive, and incredibly courteous. I’m thrilled to have discovered them!

My AC unit suddenly stopped working one evening, just as the weather was about to heat up. I reached out to numerous HVAC companies, but most had high fees or were not available quickly. Fortunately, I found one that had reasonable rates and could send someone out soon. Damian came to help and was fantastic! He thoroughly checked everything and found that our breakers were simply off. He didn’t charge us for a repair, even after spending a good amount of time troubleshooting. We really appreciated his honesty and the valuable advice he shared about AC and filter maintenance. His professionalism, kindness, and timeliness made a big difference. We will definitely reach out for HVAC services again in the future! You should consider doing the same!

my furnace stopped working suddenly and the house got really cold. i called and they came out the very next day, even working with my busy schedule since i have a full-time job. damian handled the furnace repair, got everything running smoothly, and made sure to leave the area just as clean as it was before. he was very polite, explained everything he was doing, and the price was really fair. what really stood out was how honest and trustworthy damian was throughout the whole process. he even paid attention to my dogs, letting me know they shouldn't be near the furnace while he used some cleaning chemicals to make sure they stayed safe. it's clear they really care about their customers and their pets. i'll definitely call them again for any heating or furnace needs.

I recently had an excellent experience with a furnace repair service for the replacement of our old boiler. The entire process, from beginning to end, was handled by their professional, efficient, and incredibly responsive team. When I first reached out for a quote, they were quick to evaluate the situation and provide a comprehensive and fair estimate. They scheduled the work promptly, which was greatly appreciated as we needed the new system operational as soon as possible. Gary and Brad showed great care and precision in removing the old system, and the installation of the new boiler was executed flawlessly. Damian was always available to answer any questions or concerns I had throughout the process, ensuring that I was well-informed and comfortable with their progress. I am extremely satisfied with the quality of work and level of customer service provided by this company. The new boiler has been running efficiently, and our home is now warmer and more comfortable than ever. I would highly recommend this furnace repair service to anyone in need. Their professionalism, expertise, and commitment to customer satisfaction are unparalleled.

When it comes to finding someone to fix your heater, you always wonder if you'll be charged too much or if the technician will be honest and professional. This team checked both those boxes for me! My heater had a leak, and because of that, the thermostat would turn on but the house just wasn’t getting warm at all. It was getting really chilly inside, especially here in Wayne, PA. A family friend recommended Liam, so I reached out. At first, no one answered, but within a couple of minutes, I got a text saying he’d call me right back. He was able to fit me in within a day and quickly figured out what was wrong—he diagnosed the heater leak in under an hour. Unfortunately, the leak meant I needed a whole new heating unit, which I wasn’t expecting. I was worried about the cost, so I called around to at least six other companies, but none could match Liam’s price or how fast he could get it done. Even though it was an unexpected repair, I feel good knowing I picked the right folks for the job. I’ll definitely be calling them for any heater repairs or maintenance in the future.

The technician, Brad, arrived promptly when my furnace stopped working after many years. He gave clear explanations about the problem and good advice on what needed to be done. Since it was freezing cold inside, I decided to go ahead and replace the old furnace. They scheduled the installation quickly and had the new furnace up and running in just a few days, even working on a holiday to get it done. The crew was friendly, skilled, and clearly knew what they were doing. The price was fair, especially with how expensive things are nowadays, and the new furnace works great. They even checked and fixed some loose ductwork in my tight crawl space, which I really appreciated. I used to use another company that was more expensive and never seemed to have time for me, but now I’m glad I switched. Since getting the new furnace, my heating bills have dropped so much that I think the savings will cover the cost of the new unit in just a couple of years. I’m really happy with the service and results.