All reviews for The Plumber Company

Simply the best service one can ask for. Thank you, Alexis, for getting the ball rolling, and thanks to Ryan and Matt, who was on time and made sure everything was good before they left. Great people, excellent work, highly recommended!!!
Thank you

Older house in need of some repairs, pipe insulation, replacement toilet, converting from gas to heat pump water heater, etc...second time using TPC, super impressed at the quality of the work and high level of customer service. Their A+ rating by the BBB is deserved. Bonded and insured of course. Love these folks.

All went well with the changing out of the compensator on my furnace. Quick response from your company with the same day as call repair. Ryan did a great job. Thanks.

Brian Cournoyer

Our furnace knocked out on us so we called Doug at The Plumber Company. He gave me a ballpark price on the phone and then his guy came to house and fixed the motor and replaced two values. I got charged less than I was quoted! The same day service also put a smile on my face. Thank you!

Needed a refrigerator connection and a pipe extension. First time I used The Plumber Co. I got fast service that was reasonably priced by highly professional and friendly technicians, Kyle and Jeff. The Plumber Co. will now be now go-to. Thank you!

We have always had a good experience with this company. Brandon has been the very best. He does excellent work and is always there when he says he'll be there. In addition, he is polite and respectful.

Shane obviously is an expert in his field. Time was taken to understand our needs and gather pertinent information at the start. All our questions were answered, our options, costs and the processes involved for each explained clearly. We received excellent advise and a fair detailed quote.

Woke up last Friday to discover we had no hot water. My husband called at 7:30 am and was told someone would get back to him. Within 10 minutes he had a return call and an appointment for a plumber to arrive by lunch time. A second call from Omar (who performed our work) a short time later, let us know that he be there shortly; a full 3 hours earlier than promised. Omar diagnosed the problem and provided options for repair vs. replace. After deciding what to do, Omar was able to order the replacement tank and completed the work by noon on Saturday. He was quick to respond to texts from my husband, and we couldn't be happier with the work. We will hire this company again.

I called this company for the replacement of most of my water fixures around the house, thinking that I had to call another company in to do the HVAC work I needed done. NOPE, they do it all! They were able to replace my inside and outside faucets & serviced both my heating unit and AC system, Because I did BOTH maintenances on the systems they gave me 20% off. What is better than that? Definately my new Plumbing and HVAC company. Thanks to the Office Manager Alexis for expediting a technician so quickly and Shayne was very nice, clean and efficient!!

We highly recommend the Plumber Co. of Newport. We required emergency service. The sewer pipe to the street was plugged and the basement had an unpleasant back flow. They came immediately and cleared the drain. Using a camera on a snake, Brandon gave us the bad news that there were dips in the line which could result in a recurrence of blockages. He gave us a quote for excavating the sewer line from the house to the street. It was amazing to watch them dig up the old line which was indeed not built to code. Brandon was a work horse and the sewer line was reconnected by the end of the day, something we thought would not be possible. Kyle also replaced a 25-year-old garbage disposal very efficiently.

Removed oil tank, boiler, and water heater. Converted to on demand hot water. Craig, Shane, Lee and the other guys were amazing. Did an amazing job. Clean, efficient, and on time. Always resonded to my questions and offered advice. Will definitely use them again and refer my friends...

Brandon was on time, professional and friendly. Installed a new garbage disposal quickly and easily. Will hire again this company again for any future home projects. Much better than the last plumber I hired over the summer! Thank you again

Awesome people to work with, from the friendly and knowledgeable dispatcher to the experienced and friendly technician. I'll be recommending them to any and all experiencing the need for installation and or services for plumbing and or heating. Many thanks, and kudos!
Kit Mayers

This 5 star review is specifically for Shayne. We had our boiler blow and flood our basement . As you can imagine it’s an incredibly difficult time. Shayne came in and immediately put us at ease. He was professional, trustworthy and took the time to explain what he was doing and how the issue arose. If you are going to use this company i would recommend asking for him.

I just had Kyle E. and Kyle S. come out to replace an extremely old cast iron sewer pipe that was leaking in the basement. - The pipe was so fragile and it broke right at the basement foundation. They called the Owner Ron who came right away to take a look to see the best way to handle my situation. They carefully dug out and carefully cut what was left of the pipe on a fitting and replaced the leaking pipe saving me so much!! It looked like it would be a nightmare for me, but they were so careful and helped me so much! I could not be any happier with these guys and this company!! Would highly recommend!!

Ryan at the Plumber company has always been someone we could trust to do the job and be honest in the process. He is on time and always is available to answer questions about a project. I will utilize his services again.

The Plumber Company has helped me with 3 furnace installations, a sewer connection, and multiple other smaller repairs and projects. They're always on time, do an excellent job, and leave the site clean. Highly recommend!

I was called back in the same day with a rapid estimate between 200-250 dollars less than the two other companies and Angi only quoted the service with out the heater. Got an appt with in 5 days, they were on time , polite, professional and cleaned up the mess in a reasonable time.

This company is amazing. Brandon came to our house when our pipes froze. It was really bad. We had to replace 9 pipes because our boiler broke while we were on vacation. We came home and it was 11 degrees in our house. Brandon stayed until 1am in the morning to fix our pipes so we could get the boiler back on before the big storm that was coming the next day. When we were about to lose hope, he came up with a creative "closed circuit" solution that was nothing short of genius. This company (and Brandon) really helped us and we are very grateful!

I sought the services of this firm to evaluate and carry out major repairs on an old residential steam heating system. Because I'm a strong DIY type, I looked very hard to find competent experts whose analysis I could trust. Though I had consulted with several companies that were purportedly experts in steam heating systems, Doug stood out for his deep knowledge, incisive analysis of likely past and future causes of problems in the system, and his very practical suggestions for addressing these issues both comprehensively, and in order of relative importance. I doubt that you will find a more knowledgeable expert in the Providence area.

The Plumber Company scheduled an appointment for the very next day when other companies told me 3-4 weeks. The techs were friendly and fixed the issue quickly while explaining the problem. I thought the pricing was very fair. I will be using them for all of my AC/heat/plumbing issues in the future!