All reviews for Sears Appliance Repair

Very nice person quick with what he had to do and my stove is working great thank you

Service representative was on time and very professional. Did the evaluation and advised of the 30 guarantee of his work.

Richard listened to our questions, addressed our concerns, and helped us with the ancient fridge in the house we'd just bought. We didn't feel rushed or ignored, and he made sure we felt comfortable before he left.

Very kind and efficient answered all my questions

Great efficient repair and friendly technician.

Edward G was prompt, polite and efficient. Edward G replaced the two parts that were shipped to the house & the dryer is working great. Great technician and service.

Tech was very efficient and knowledgeable. He did a great job with the repair and was very friendly.

Richard and his trainee were courteous and respectful. They took the time to explain the root of the problem with my refrigerator as well as identifying specific parts and their functions so that I fully understood why the unit was a lost cause. I am sad that I will need to purchase a new refrigerator but I appreciate the honesty and the education I received from the technicians. The more you know...

Richard showed up with window of time 8-5, ,so got here at 2:30 and did a great job figure out the problem where the wrong tube was ordered so Richard ended up cleaning out the existing tube. Found a bunch of dog hair clogging it unclogged it seems to be working fine now.

Erick was very professional. He was quick, courteous, and even made sure he protected the hardwood floors in my kitchen when he moved my oven away from the wall. He did a great job and I highly recommend him.

Paul was professional, knowledgeable, and courteous. Rated 5 stars !!!!
He arrived exactly at the scheduled time.

His professionalism, expertise, and excellent customer service make him a standout in his field.
He is highly recommended !!
Paul is the absolute BEST !!!!!

Same day appointment. Easy to book. Thank you Edward for doing a great job. Much appreciated.

Fast and efficient. Repair man was polite and professional!

Very professional. He was also very knowledgeable about my stove/ oven. Offered some great advice and explained everything as he was diagnosing and repairing any issues. Would HIGHLY recommend Paul B. as a service technician for all of your appliances.

The technician was very nice and hard working

My fridge was squeaking and buzzing so loudly, I could hear it upstairs! The fridge was in the house when I bought the house so I did not know who to call. There was an online web address on a label inside the fridge. I went online and scheduled an appointment on the same day! It was Sears Service and honestly, for $139, my fridge was inspected and fixed! Thank You!

Technician was: On time, knowledgeable, efficient, friendly. Automated service alerts however were glitchy at best...example: asked me if I wanted to reschedule the service call AFTER it had been completed

Very professional, polite, quick to diagnose the issue and gave me advice for prevention

My technician was great. He was knowledge and professional
The service was horrible with Sears.Out of 6 appointments only 2 were actually kept. Certainly Sear could do a better job with scheduling!!!!!

Joseph is very detailed oriented, and leaves a nice neat area when his work is done.

My tech Domingo was excellent. Knowledgable and efficient.
My only complaint and frustration was with Sears and their online communication system. They kept rescheduling my return appt saying the part ordered had not come in when in fact I had received the part. My attempts to contact someone to let them know I had indeed received the part was frustrating as I was continually referred to bot chats that were totally useless.Finally I found an actual phone number and talked to a real live person. She was great and she scheduled my return visit for the very next day.
Humans A+
Chat bots F