All reviews for Andrews Heating & Cooling

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    5

    Very happy with Andrews Heating and Cooling. From Emily helping line up the techs, to Travis and his crew getting the job done. I will continue to support this family owned company.

    5

    Travis was personable and professional. Fortunately, it was an easy fix, but Travis explained the issue and how it was corrected. Will definitely do repeat business with them again.

    5

    Our air conditioning stopped and we found Andrews online and gave them a call and described our problem. This was on a Saturday. A few minutes later I heard from
    Tech and within 90 minutes their employee Travis Gantt was up in our artic and diagnosed what our problem was and began to take care of it. He was here about an hour and a half up in the attic, a very hot place, and back and forth outside to the big unit out there many times. So from the time we called on a weekend to the time he left it was 3 hours. Personable, reasonable rate, and done quickly.

    5

    Joseph was great! He showed up on time, very knowledgeable and explained the process in a manner I could understand.

    5

    These guys are amazing. I lost heat over a freezing cold weekend, Travis came out within an hour of my call. He had it diagnosed, and a new part was ordered within 20 minutes. He and Joe returned with the part, and I had heat again in less than an hour. I can't say enough about the polite professionalism this company displays. Thank you so much for your expertise and reasonable prices.

    Edit. I just noticed that there are 519 reviews and THEY ARE ALL 5 stars. I think this speaks to their reputation as being honest and fair

    5

    I just got a service contract from these guys and they came out for the first visit. They were very professional, friendly, and clearly knowledgeable. They caught an issue with the air conditioner drainage, fixed it and cleaned the outside unit, and it’s clear they have a good process. They sent two guys, they got it done in a timely fashion and showed up on time. Great prices too. Highly recommended!

    5

    Travis was very professional and explained everything to us in great detail using language that we could easily understand. He’s a good communicator. Price quoted was very reasonable. Installation crew did a great job. They were on time. Explained the process to us, performed a good installation and cleaned up everything when they were done. I would highly recommend Andrews Heating and Cooling.

    5

    Great service. Courteous service on the phone and in person. Andrews replaced our 19 year old unit in February and it was great. Going into the cooling season our electric bill went down significantly, even with energy cost increase.
    Always on time or early. Joseph came for today's service, and he was present for the instaul as well. Staff is consistent and reliable.

    5

    Great company to work with. Gave me good options and all installers were a pleasure to work with. Would recommend to anyone needing system replacement.

    5

    AC went out early in the morning. I reached out someone was out less than 4 hours. He was very quick, affordable, polite, he explained to me everything he was doing and educated me on how to properly use the system. I will definitely use this company and will recommend to my neighbors as well

    5

    I would highly recommed Andrews Heating and Cooling for repairs or replacement. We had a new airconditioner put in. The owner was amazing! On time, polite all together a great guy. The crew was also amazing!! Thank you all for a great experience.

    5

    Within 30 minutes of my call, Andrews (Travis) was at my house.
    Repairs were made within a reasonable time and he knew exactly what was wrong.
    This team has always been very professional and I have recommended them to others. They were also pleased with service and installation.

    5

    Repairman came within hours of my calling for service. He was polite, knowledgeable, and very thorough. Problem was solved and my house is cooling as I’m
    Writing this. Thank you Jackson. I am definitely recommending your company to my friends.

    5

    After an early afternoon call to Andrews to report an issue I had an appt for that afternoon. Travis arrived on time, quickly diagnosed the issue and had repairs done within an hour. Can’t ask for much more than that!

    5

    Joseph came out and helped us with our air conditioner. The compressor had gone bad and he changed it promptly. He also took the time to educate me about how the system work and proved what he was talking about with a voltage meter. I was very pleased with the service. If you're on the fence about using Andrews Heating & Cooling, I say you go for it. I've had many HVAC companies come to my house over the years, and these guys were some of the best to deal with. Thank you!

    5

    We had lightening destroy our HVAC system! I was referred by a friend to contact Andrews and I am SO glad I did! They were extremely friendly- Emily took the call and so pleasant! Travis was at the house in an hour! And Travis! Travis is courteous, extremely knowledgeable, extremely patient and explained everything to me! Thank You Andrews!

    5

    Andrews Heating & Cooling are the kind of company I was looking for to install my much needed HVAC unit. The estimate was done timely and professionally with a relaxed attitude. Answered all concerns and questions. I was given several options to choose from and scheduling was on my timeline. Received updates and install plans via text with the name and contact of the person in charge of the crew for install. The onsite handling of the HVAC could not have been better. Great job, clean neat and efficient. Walk through explain the working of new thermostat and unit were thorough. Left the site as clean as they arrived. This is an A tier company. Chose Andrews because of the upfront professionalism and family owned an operated management. Thanks for this great experience.

    5

    Would absolutely recommend Andrews’s! The company from the beginning has been great. Got us scheduled very quickly with excellent communication along the way. Travis, their technician who came, was super friendly and knowledgeable.

    5

    Travis came to our home for our first service appointment (5 years overdue) and was phenomenal! He explained the services and findings along the way as well as getting our unit all cleaned up. Travis and this company also have an amazing appreciation and support of our military service members and their families. I am so impressed and Andrews has our business for life!

    5

    Andrew’s has been professional and courteous from the start. They were quick to get our new units installed ahead of schedule and have been great with check-ins since. Highly recommend!

    5

    Got multiple quotes and Jackson and his team stood out. Great communicators, honest about what was NEEDED versus what changes were recommended, quotes were thorough, itemized and easy to understand and the technicians that installed were quick and efficient. They checked in to see how it went after install and are going to come by to do a follow up check in a week to make sure we are all good. Couldn't be happier with their level of service.