All reviews for KBS Heating and Cooling Fairview, TN

Top-notch service! I had an awesome experience with KBS. Adam was thorough, explained everything clearly, and working methodically through my issues this morning. I will be using KBS for my routine servicing from now on.

Update: 2/20/26 - routine servicing by Daniel H. Awesome customer service, explaining everything, and attention to detail. Thanks, KBS!

Very professional, responds quickly, would recommend to anyone needing these services!

Very honest people to do business with!!! Prices are more than fair and reasonable.

Called KBS at 2:45 pm because our HVAC wasn't cooling the house. By 6:00pm we were turning up the thermostat due to it being chilly inside the house. Jacob was wonderful at explaining what was wrong and explaining what he was doing. Brandon is the best and always puts the customer's needs first. Can't recommend KBS enough!

Extremely responsive, transparent pricing, and honest workers. Customer service was excellent. Have used many other companies in Nashville but am now loyal to KBS.

KBS installed a 5 ton split unit for my 1500sq ft shop 4 years ago and has been flawless for me. They've installed a smart thermostat in my home and serviced my gas unit as well over the last 4 years. Highly recommend them to anyone we know and will use on future home build!

I can’t say enough good things about KBS! From start to finish, the experience was seamless and professional. The technician showed up on time, was extremely knowledgeable, and explained everything in a way that made sense without being pushy. As a top producing Realtor in Fairview since 2008, I am very selective when I recommend a company. KBS is newer, but the buzz around town was all positive. I decided to have them come out to my own home after having them come to the rescue at one of my listing the day before closing.
Another thing that really stood out to me was their fair and reasonable pricing—significantly more affordable than the big-name companies I’ve used in the past, without sacrificing quality. They’re a local Fairview business, which makes it even better knowing I’m supporting our community.
If you’re looking for honest, high-quality HVAC service without the inflated prices, this is the company to call. I highly recommend!

KBS has done all of our service work to our units, and just replaced our ductwork. The service is top notch and the work was done in an efficient and timely manner. Highly recommend KBS to anyone and everyone who's looking for great prices and great service!

I came home to my AC not working one evening. I call at 6:30pm and they came over right away. The technician identified the issue and were able to fix it quickly. They are friendly, fast, efficient and great pricing. Will be using this company for my HVAC system needs here on out. Thanks

Quick service- called and a tech was here within 4hours. Great communication and fair pricing. Jacob answered all my questions with confidence and understanding. 10/10

Brandon and his team are awesome. I was a long time member of Mid-state before they were sold to Donaldson Air. I really enjoyed the responsiveness at Mid-state. I had multiple problems with Donaldson air including rude telephone service reps. After receiving a hangup from Donaldson air I have switched to KBS. Jacob with KBS has represented his company with extreme professionalism on two different occasions explaining to the letter what was wrong with my system and was able to fix both issues fast and efficient. As a former business owner it's nice to still see that there are businesses out there who still value great customer care.

My experience started with Sarah who answered my plea for help. She got Jacob G scheduled next day at 4, per my request. Jacob called me at 3:30 to let me know he was on his way and would be there by 4. I really appreciated that. Jacob was at my place, as promised at 4pm. Believing I needed a new unit and it being the WORST possible timing, Jacob found the problem and fixed it immediately. It was much less expensive than I anticipated and that really helped us out. Thank you, Jacob.