All reviews for Double Time Carpet Cleaning

Double Time Carpet Cleaning came to my home and cleaned three rooms of carpet. Eugene did an excellent job—he was friendly and gave helpful advice about being careful when walking from the freshly cleaned carpet onto the tile, since it could be slippery. I really appreciated the tip. The company also sent me reminder text messages about the appointment and let me know when the technician was on the way, including a photo ID for safety. The price for the service was very fair. I highly recommend them for anyone looking for carpet cleaning, and I’ll definitely use their service again!

Since getting brand new carpets wasn’t an option for me right now, i figured a good carpet cleaning would help me make the most of what i have. honestly, i wasn’t expecting much because our carpets have been through a lot—two dogs, two cats, two busy teenagers, and a coffee spill here and there from a distracted parent. double time carpet cleaning surprised me with how well they cleaned everything! david worked really hard and their cleaning process made the carpets look almost like new again. the carpets feel soft, smell fresh, and even look brighter. now i don’t have to worry about replacing them for a long time. i’m really happy with the results, and the service was friendly, professional, and affordable. definitely recommend for anyone needing a carpet refresh.

My hallway carpets were really dirty, especially since they are mostly white and get a lot of foot traffic. When I had them cleaned, I was impressed with how the team handled everything. Eugene came by to return the rugs, but he noticed they weren't as clean as they should be. Instead of just dropping them off, he insisted on taking them back for another deep cleaning. That really showed me how much they care about their customers and the quality of their work. When the carpets came back, they looked as bright and clean as possible. I’ll definitely call them again when I need carpet cleaning in Memphis!

I had a fantastic experience with David and Shawn when they came out for carpet cleaning. They were very professional and worked efficiently, making sure every part of my carpet was spotless. My carpets look fresh and almost new again, and I can really notice the difference in how clean my home feels. David and Shawn were also very friendly and took the time to explain each step of the cleaning process, which made me feel comfortable and confident in their work. I’m very happy with the results and would highly recommend their carpet cleaning service to anyone looking for a thorough and reliable job!

I recently hired Double Time Carpet Cleaning to deep clean and sanitize the carpet in three bedrooms, the hallway, and the stairs. Jace and the crew also cleaned my sofa and an extra chair downstairs, which made the whole home feel much fresher and more comfortable. Their carpet cleaning process was one of the best I have seen. I do not usually leave reviews unless the service and results really stand out, and this job absolutely did. They were easy to reach, simple to schedule with, and very professional from start to finish. Their equipment did an excellent job lifting dirt, refreshing the carpet fibers, and leaving the upholstery looking noticeably cleaner. The carpets and furniture smelled fresh and truly felt clean, and the results were easy to see right away. The pricing was fair and affordable for the amount of work completed. I had recently moved into a newer townhouse and could tell the carpets and furniture needed a proper professional cleaning, and the service completely took care of that concern. It was refreshing to have the work done so thoroughly and with such attention to detail. Even my dog settled in comfortably while everything was being cleaned. I will definitely have them back again for future carpet and upholstery cleaning. Highly recommended for anyone looking for dependable, high-quality carpet cleaning service.

Double Time Carpet Cleaning made the whole upholstery and carpet cleaning process easy from booking to finish. Jace and Shawn came to our home in Memphis to clean our sofa, and they did an excellent job. They worked fast, were very polite, and stayed quiet and respectful while our newborn was resting. They explained the cleaning clearly, used care around our furniture, and made the couch look fresh and almost brand new for a very reasonable price. Communication was great the entire time, and the service felt professional, thoughtful, and efficient. We would gladly use this service again and would love to have Jace and Shawn back because their customer care truly stood out.

good Service. RUDY was a good help. He provided product selections based off of what garden spray I needed.

Tracy Sparlin arrived to my building and cleaned my carpets and they look wonderful. He's such a hard worker and so professional, I recommend him.

The guys were knowledgeable about the stains we had in our carpet and were thorough in cleaning them. Best they have ever looked! They did a excellent project and were very polite and personable.

This team is amazing! I initially reached out for grout cleaning in my kitchen, which was quite dark. I was hopeful they could brighten it up despite what others had said. Max greeted me with a smile and quickly proved that those opinions were incorrect. The tile looked fantastic afterward! I then called them back for carpet cleaning, as one bedroom had a small paint stain, possibly nail polish. I mentioned I didn’t expect much, but I was pleasantly surprised to see that only a faint trace remained. That’s definitely a win! Their prices are fantastic, and they make scheduling and working together so easy.

my experience with this carpet cleaning service was really great! they cleaned my carpet so well—better than any other place i’ve tried. my white carpet actually looks white again! their customer service is also amazing, not just the cleaners but the folks in the office too. after they finished, my telephone stopped working and i wondered if maybe the cleaning machine had affected the phone jack. shawn from their team jumped right in and sent someone over to fix it quickly. everything was sorted out with just one phone call. shawn also checked back a few times to make sure my phone was working and to see if i needed anything else. it’s nice to know there are still businesses that truly care about doing a great job for their customers. i give them a perfect 10!

I've employed carpet cleaning services multiple times and have always been extremely pleased with the results. Our carpet is approximately 6 or 7 years old, and the heavy usage it sees is showing. We also have two young children and previously had a pet, so spills and messes are inevitable. However, after Jace and his team were done, our carpet appeared as good as new again! I also highly recommend the carpet cleaning solution they provide for handling minor spills, it definitely contributes to preserving the carpet's lifespan. I always advise people not to bother with other methods - just get in touch with Jace's team in Memphis!

I recently had my carpets cleaned by a technician I believe was named Eugene. He was incredibly friendly and very professional, going above and beyond to address a tough carpet issue. There were some tough stains and debris embedded in the fibers, but he worked diligently, even using his phone to capture the process and then employing various tools to achieve a fantastic clean. I’m really impressed with his effort and the results. I don’t usually write reviews, but this experience definitely deserves one. The only minor detail was that his vehicle left a couple of noticeable marks on my driveway, but it was well worth it for the quality of service I received. Double thumbs up for him!

my carpet looks so clean now! i'm really happy with the professional and friendly service i received. they did a great job, even giving extra attention to the spots left by my foster puppies. i didn't want to use a big company with workers i didn't know. i wanted a local team from memphis that i could trust to do quality work. jace did an excellent job cleaning my carpets, sofa, and chairs. their prices are fair and competitive, plus it's nice knowing they're local. i'll definitely call them again, especially since we still have pets and carpet!

Upon visiting my stepfather, I found his home in Memphis desperately needing carpet and upholstery cleaning due to his quick health deterioration. I reached out to Double Time Carpet Cleaning and Eugene, the owner, promptly answered my call. I explained our situation, which was met with exceptional professionalism and empathy. He assured me he would be available the following morning for the cleaning job. True to his word, the carpets were excellently cleaned - so fresh and vibrant! I cannot recommend their service enough. In an era where customer service seems to be a lost art, Double Time Carpet Cleaning truly stands out with their top-notch service, superb quality, and unparalleled professionalism.

i reached out to a few carpet cleaning companies for estimates. one didn’t return my call, and the other was quite unfriendly, so i continued my search. then i found double time carpet cleaning and spoke with eugene, who was very helpful and straightforward—no pushy sales tactics. even though the price was a bit higher, i felt confident choosing them because they use top-notch, eco-friendly treatments and equipment, which definitely made a difference. eugene recommended trying their truck-mounted hot water extraction method with a rotary machine and wand for those tricky spots. he even brought along a bonnet machine just in case i wanted that option. shawn came to handle the cleaning, and he was incredibly friendly and knowledgeable. he really understands the carpet cleaning industry and answered all my questions patiently. shawn worked wonders on my 30-year-old beige shag carpet, making it look cleaner than i ever thought possible, even in the worn areas that others struggled with. now, most of my beautiful carpet looks nearly brand new! while there are a few spots that show signs of age, they are much cleaner than before. i can confidently say they are the best carpet cleaners i've ever used, and i will definitely choose them for all my future needs.

The carpet cleaning technician was a professional, young lady who did an exceptional job on our carpets. She was friendly, knowledgeable, and truly dedicated to making sure everything was cleaned to our complete satisfaction. Her pride in her work and positive attitude were definitely a bonus. I hope the management recognizes her talent and values her contributions to ensure she stays with the company for a long time. We will definitely request her for future cleanings. Their pricing is reasonable and fair, especially compared to many competitors, which is another reason we will continue to use their services. Great job! You really are the best!

I always feel a bit skeptical when I see a flood of 5-star reviews, wondering what’s behind it. However, I can confidently say that the praise for Double Time Carpet Cleaning is well-deserved! They earned every bit of those 5 stars! David was prompt, professional, polite, and incredibly thorough. We had some unfortunate stains on our couches from our puppy being unwell. David pre-treated and expertly cleaned both couches, even taking the time to clean a few spots on the area rug that I hadn’t mentioned. The results were fantastic! Having worked in fabric restoration myself, I truly appreciate quality and professional service. I wholeheartedly recommend them for all your carpet and upholstery cleaning needs!

I can't praise the owner enough at Double Time Carpet Cleaning. The customer service, professionalism, and expertise were top-notch, and the pricing was very fair. The kindness shown during the process was truly impressive. Shawn went above and beyond to help my elderly mom with an area rug that had gotten dirty due to her cherished senior dog. Even during a busy time, the rug was picked up, cleaned thoroughly, and stored until my mom was ready for it to be returned. The two gentlemen who handled the pickup and delivery were punctual, professional, and very courteous. The rug looks and smells better than ever! It was a fantastic experience from start to finish, and we will definitely use the service again and recommend it to everyone we know!

I was absolutely amazed at how spotless Double Time Carpet Cleaning got my carpets! If you're in Memphis and need your carpets cleaned, look no further... I own two dogs and it's always a challenge to keep up with them. My carpet is a light shade, so the foot traffic marks are really noticeable. I heard a lot of good things about Double Time, so I scheduled a service. When Tyrone and David arrived, they were punctual, even giving me a call 30 minutes prior to their arrival. After a brief playtime with my dogs (who absolutely adored them), they discussed the various cleaning alternatives. I chose the deep cleaning and deodorizing option. The whole process took around an hour, and I could see the difference right away once they finished. It's been about a fortnight since they did the job, and my carpets still look and smell fantastic. I'll definitely be calling on their services again when needed.

We’ve been using Double Time Carpet Cleaning for several years, and we’ve been fortunate to have Eugene take care of us each time. Not only does this company do an outstanding job on our carpets, but they also clean our hardwood floors and kitchen floor tiles. The transformation on the tiles and wood is amazing - the grout looks perfectly clean, and the wood shines beautifully. This kind of deep cleaning really makes a difference. We also had a 5x7' area rug that Eugene took back to the shop, and it will be returned once it’s been thoroughly cleaned. Additionally, Eugene did a fantastic job on our sofa, chair, and ottoman, making that fabric look vibrant again. This is a complete service company with excellent communication from scheduling to arrival time. We fully support this local business!