All reviews for Prentice Alsup Heating & Air Conditioning Inc

They did a great job and we have been enjoying our cool air in the summer and hot heat in the winter! Very professional and nice group of workers. Great compatible prices!

Trey, Josh , Brandon... they are great! Reasonable, responsive and experienced. Trustworthy! Have used their services twice for problems, not just maintenance.

Wonderful company to work with. Always make us feel like we are a priority client!

Prompt, courteous, professional, knowledgeable, friendly service! Complete explanations as to what needs fixing and quality repairs. Look no further - this is the company for your Murfreesboro heating and air repairs.

Corey came out today and was such a great help!! He was on time and professional. 10/10 highly recommend!!!!!!

Words can't explain just how amazing this company has been the past couple of years. From being extremely detailed oriented during the build and inspection phase our my new home to maintenance and servicing my units when a faulty part combined with a kick from a pest control guy they've been there every step of the way. And did I mention they are military friendly. Thanks so much for all you guys do.

I have been a customer of Trey Alsup for several years. This company is always responsive, techs are very professional, charge is very reasonable. Trey is a great person to know and do business with.

Had a unit stop running yesterday in this extreme heat. Called first thing when they opened this morning, tech was here in no time and back up and running! Excellent service and fast! Thank you!

The young man named Devon was very nice, polite, knowledgeable.
Did a great job fixing our duct work. Thank you all and glad we called on you and your staff for your services. Will continue to use you and give your name out for recommendations. Thank you again 😊
Kathy Sheets

Prentice Alsup is a fantastic HVAC Vendor. They do a vast amount of work for our company Stones River Property Management . We receive quotes in a prompt matter as well as follow up's if parts need to be ordered or an unexpected issue arises. They are willing to do after hour calls if needed and always do their best to schedule appointments with our tenants as quickly as possible, even during the peak seasons of extreme temperatures.
Prentice Alsup is a very professional company that offers competitive rates for their services. I highly recommend them to anyone that needs either residential or commercial HVAC service.

Awesome service! The lady that answered was so nice and was able to work with my schedule. They came out first thing the next day and the technician was great!! He was so friendly and showed me things to look for if my unit started messing up again. Would definitely recommend and will be using them from now on!

We had an air duct issue and Prentice Alsup was out quickly to evaluate. The issue was identified and our options were explained simply. The repairs were scheduled quickly, and made as promised. We will definitely use Prentice Alsup again!

From the first call setting up an appointment to Charles coming to my home within an hour of calling, everything was amazing! They were very helpful and understanding. He fixed my AC unit and the house was cooling off in no time. Would highly recommend!!

Have known the Alsup family for years. Have had this company do an install in a new construction project that I did for a customer last year and they have done ac service work at my personal residence and they are always professional both the technicians and the office staff. Prompt service and fast invoices. I dont even ask for a quote because I trust them. They have never given me any reason not to. I have 2 aging units and they have helped me to keep them running as long as possible before I have to have them replaced which may be coming soon enough😅. I also called them on a Sunday when my sons ac went out during a family dinner party and he lives way out in beach grove and the tech was there unexpectedly fast and replaced a faulty thermostat at a very reasonable price. HvAc repair is a tough job as everyone wants their service right now. I expect sometimes things dont go as planned but I have had only positive experiences with Prentice Alsup Heating & Air.
I will continue to use them and would highly recommend them. 👍🙏.
Update. My main package 3.5 ton unit finally gave up the ghost and I called Prentice Aslup and spoke with Trey. He gave me a fair and competitive price on a new unit and even better they installed it that morning! Techs were very capable professional and courteous. I couldn’t be happier.

Used these guys in the past and had them again recently. The top floor of our new house was getting hot and the AC was running non stop with no result. So I'm hoping for just some freon and good to go. Well, they topped it off and fixed the problem. It was a simple blower that blows the air. Total cost under 275.00 I think for everything and labor. The upstairs is so cool and cold sometimes. They could have easily said, well, it is the unit and it will be 3,500 to replace. We can do it tomorrow. Instead they told us the truth and fixed our issues with a simple blower that has gone out. I dont know air conditioning and that's why I call. Great customer service and so trust worthy. We're going to tell everybody and have for a while. Great service.

PA replaced my a.c. unit at home very professional crew on time and left place spotless! I have been in the HVAC business 50 years and never seen a more knowledgeable and professional job. Super quality service and respectful honorable bunch of guys. Want good a.c. service you need to call Practice Alsup. I guarantee you will be satisfied. Thanks PA!!! GT

On a blistering summer afternoon my unit stopped working. Thermostat got up to 86° inside. Called PA the next morning and they had sent someone over within 2 hours. Turns out we had a broken blower motor; the serviceman (Bo) said it could be a few days before they got the part in. Bo came back after an hour and said he had found a motor for us! He was very professional and took great care of us! Would recommend 10/10!

We just purchased a home in Murfreesboro and live out of state. Our realtor recommended this company and we were extremely pleased with the service they provided. Our technician Jeremy was great to work with and explained everything to us. We couldn't ask for better service and professionalism. We will definitely use them again!

Prentice Alsup Heating and Air:

Use this business whenever possible!!! They saved me over $1700 this past weekend. First, The Maynard Man came to assess my 2017 Rheem AC that wasn’t working on a Friday (in 98 degree heat). They quoted me $2058.03 to “chemically clean” an evaporator coil that had dog hair on it and to replace a variable speed blower motor that was UNDER WARRANTY. And to add insult to injury, they said there were “no warehouses open” to supply the blower motor part, so they couldn’t even begin to fix it until the following Monday. Then I called Prentice Alsup and not only did they quote me $275 for the SAME EXACT services, but they were there the NEXT MORNING with the part, and it was fully repaired within hours. They actually were kind and honest enough to inform me that the part was still under warranty, which Maynard conveniently failed to mention. This service and affordability is UNMATCHED!!! They acquired the part I needed on a Saturday morning, which other businesses refused to even try. I will be using them for all of my heating and air needs from now on.

These folks get five stars from me, because six stars aren't an option! I don't know how anyone could do it better than these folks. I've had Prentice Alsup out to my home several times over the past five years for routine service and a few repairs, and each time I've been very happy with the service experience!

They do their best to get my appointment scheduled as quickly as possible basing it around my schedule and when I can be home, and they have always arrived when they said they would. The office staff is great to deal with, and the guys that have come to service or repair the units I have upstairs and downstairs have been VERY knowledgeable, professional, courteous, efficient, clean and fair on pricing.

For example, I've been prepared to replace the aging upstairs unit in my house for about a year now, and on two separate occasions now, they've talked me out of it! Both times the service techs have told me, "Let's go this less expensive route for now. We'll let you know when it's really time to replace it. We'll replace it if you really want to, but you probably have a little life left in this one." Seriously?? How often does that happen?? THAT is why I will always call these folks when I need Heating & Air Conditioning repairs and service!

I woke up to a cold house on Thanksgiving morning. I called Prentice Alsup and they came out promptly to get my heat going! They are always very friendly, professional, great service and good prices. Thankful for Bo's amazing customer service!!