All reviews for Fleurish Cleaning

Alicia and her team are a vital part of our operation and they do an amazing job! I'd recommend them to anyone needing their STR cleaned and cared for.

I have had my cabin renting since 2019 and I have had other cleaners and have never walked into my cabin and felt that is was cleaned properly, I just stayed in my cabin and it was so amazingly clean that I actually got to relax. Fluerish is absolutely the best cleaning company I have had! They respond to any of my concerns quickly. They alert me when the cleaners arrive and when they leave. Having Fluerish has put my mind at easy so much. I recommend them highly. I would give them 10 stars if I could!

Fluerish Cleaners have been absolutely wonderful to work with! They clean my 4-bedroom Airbnb and consistently do a stellar job. They’re dependable, detail-oriented, and always leave the place spotless and guest-ready. I truly appreciate their reliability and professionalism — it gives me great peace of mind knowing my property is in such good hands. Highly recommend their services to anyone looking to anyone looking for top-quality, trustworthy cleaners!

Great cleaners, owner is amazing

Great cleaners and very sweet owners of the company

Excellent company, took care of everything I need, very easy to communicate and exceed the expectations, 100% recommended!!

So professional and always so thorough! 10/10! I would definitely recommend them for all of cabin needs!

They always do an amazing job cleaning my property and I would highly recommend their services

Fleurish cleaning has been getting us stellar reviews for almost a year now. I couldn’t be happier with the job they do. Highly recommended!!!

Fabulous cleaners I can always count on. They are always thorough and I’ve never had to worry about their timeliness or quality of work. I would recommend to anyone!

Alicia and her team are great! They are very reliable and I consistently get great feedback from guests about how clean the property is. I would highly recommend them!

Honestly best cleaning company I’ve ever encountered. Honestly Alicia is always so dedicated to everything she does! it’s always top notch. Everything is always just perfect when me & my family are down there. 100% recommend

Very happy with our switch to Fleurish Cleaning! We’ve had nothing but great cleans, and really appreciate the open communication with the owners. We have a big cabin, and know that guests can be tough to cleanup after, but we’ve been pleased with the service. We look forward to a rock-star partnership with them going forward!

I just started with Alicia and her cleaning crew in June. Alicia was quick to get back to me with quotes and able to start with very short notice. So far the crew have been doing a great job. Our guests have not had any complaints about cleanliness. Her staff is very kind and shows respect for your property. Rockytopgetaway

We started using Fleurish Cleaning this spring for our vacation rental cabin and have been happy with their services! The cabin gets cleaned, stocked, and staged in time, every time. Alicia is always quick to communicate and I love how they submit pictures for each clean. It gives me visual peace of mind as an out-of-town operator. Highly recommended!

Alicia and her team have truly elevated our cleaning standards. Their attention to detail and commitment to perfection is exceptional. They have a thorough understanding of our business needs and consistently deliver exceptional results.

One of the key factors that sets Alicia and her team apart is their exceptional communication skills. They are always prompt in their responses and ensure that any concerns or special requests are addressed promptly and efficiently. Their professionalism and clear communication have promoted a strong working relationship between us and our clients.

Since we made the decision to partner with Alicia and her team, our business has experienced significant positive feedback. We have received nothing but glowing 5-star reviews from our guests, who have been thoroughly impressed with the level of cleanliness and attention to detail provided by Alicia and her team.

Their dedication to excellence and commitment to delivering outstanding service has had a direct impact on the success of our business. We can confidently say that Alicia and her team are the absolute best in the industry, and we are grateful to have them as part of our team.

I can't say enough good things about Alicia and her cleaning services! She has been taking care of my house, which I use both as a residence and a rental, and she consistently does a fantastic job.
Alicia is incredibly thorough and detail-oriented. Every time she cleans, the house looks and smells amazing. She pays attention to every nook and cranny, ensuring that everything is spotless and well-organized. Whether it's a deep clean or regular maintenance, Alicia's work is always top-notch.
What I appreciate most is her reliability and professionalism. She is always punctual and communicates effectively, making it easy to coordinate cleaning schedules, especially when transitioning between rental guests. Her friendly and positive attitude makes her a pleasure to work with.
If you're looking for a cleaner who will treat your home with the utmost care and leave it sparkling clean, I highly recommend Alicia. She truly goes above and beyond to ensure her clients are satisfied. Thank you, Alicia, for your outstanding service! This review is specific, honest, and balanced, providing potential customers with a clear picture of Alicia's excellent cleaning services.

We truly could not ask for better cleaners. They are hands-down the best we’ve worked with. Every single one of our properties consistently receives 5-star reviews for cleanliness, and that’s entirely thanks to their attention to detail and high standards. Reliable, thorough, and professional every time. Highly recommend!

I won’t be hiring this cleaning team again. The owner seemed good at first, but then they started sending different people each time, and the quality went downhill. The cleaning had multiple issues and even caused me to lose my Superhost status. I’m glad I’m no longer doing business with them. Beware a big NO from me.

I initially hired Fleurish Cleaning to handle short-term rental turnover cleaning and inspections for my cabin. My only mistake was assuming that, based on their 5-star Google rating, they would be one of the best cleaning services in the area.

At first I had high hopes the partnership would work, since STR properties require dependable cleaners who understand guest expectations and tight check-in timelines. Unfortunately, my experience turned out to be the opposite.

The service became very inconsistent. It seemed like a different cleaner was sent almost every time, and on several occasions the people cleaning appeared to be very young, sometimes teenagers or kids helping, which raised concerns about training, supervision, and overall professionalism.

The biggest issue was inspection quality and lack of proper reporting. I was repeatedly told the property had been cleaned and inspected, yet very few issues were ever reported. However, when I conducted my own independent inspections before guest arrivals, I discovered numerous problems that should have been obvious and reported.

Examples included:
• Food remnants and empty bottles under couches and bunk beds
• Areas that clearly had not been vacuumed or cleaned
• Hot tub odor and residue that had not been addressed
• Multiple missed cleaning items that should have been caught during inspection

I notified Fleurish Cleaning about these issues and was told they were in the process of changing cleaners and improving their process, which I appreciated and hoped would resolve the situation. Unfortunately, even after bringing these concerns to their attention, the inspections continued to miss obvious issues.

Before new guests arrived, I again found multiple problems that had not been caught, which left me having to personally redo the cleaning right before guest check-in. Because these issues continued even after notifying them, I ultimately had no choice but to terminate their services.

Communication was also very unprofessional and difficult. There were too many layers of people involved, making it extremely hard to get a direct call back or resolve urgent issues quickly — which is critical when managing short-term rental turnovers.

Because some of these issues reached guests, it ultimately caused my Airbnb rating to drop from 4.9 stars to 4.6 stars, which is very damaging for a host where reputation and guest experience are everything.

For short-term rental owners, reliable cleaning and proper inspections are essential. Based on my experience with inconsistent cleaners, poor inspections, lack of reporting, and difficult communication, I unfortunately cannot recommend Fleurish Cleaning for STR turnover service.

If you are an Airbnb or short-term rental host looking for a reliable cabin cleaning and turnover service in the Pigeon Forge / Smoky Mountains area, I would strongly recommend carefully evaluating other options before hiring Fleurish Cleaning.