All reviews for Petitt Heating & Cooling

Write a review
    5

    Kincaide is the man! He worked on my unit and got it done in a timely and professional manner. Ive recommended this company for that exact reason!

    5

    I was frantic at first, but the staff made me feel completely comfortable and I was impressed by how reliable the whole experience was. Zechariah arrived on time, explained everything clearly, and completed the HVAC repair quickly without any surprises. The technician was professional, kept the work area clean, and made sure my indoor air quality felt better after the service. I appreciated the friendly communication and the fact that they followed up to confirm everything was running smoothly. I will definitely call Petitt Heating & Cooling again for any HVAC service I need.

    5

    Thank you for time and service. Brett came out quickly and prompt. He accessed the problem found the issue and then fixed it. The Petitt company is great and I look forward to working with them in the future.

    5

    Highly recommend Petitt! Zach is friendly, professional, and thorough. Thank you for keeping my HVAC in great working order!

    5

    Always have a good experience with Petitt Heating and Cooling and Zechariah today got an A+ as he spent extra time on a side HVAC issue i mentioned (which was outside of the plumbing service call) and fixed it.

    5

    We had a new unit installed by Petitt on Wednesday. Logan came to do the estimate. He explained everything, and offered several options. He got right back to us when we decided what we wanted. The appointment was set up quickly and he said it would be 6 to 8 hours. Jon-Michel and two other technicians arrived and were very efficient. They worked steadily for 6 hours and were very neat, knowledgeable and friendly. They also have a plumbing division now. We had an inspection from them of the plumbing in the entire house. The technician for the inspection was also knowledgeable and explained everything. We are extremely pleased and highly recommend Petitt.

    5

    My AC was shot and I had Kincaide work on it for me he was efficient and knowledgeable. I can now enjoy my AC thanks to him! I will definitely rehire him if I have another issue!!

    5

    I had Petitt Heating & Cooling do a full tear out and replacement of my duct work and HVAC unit. Randy and his team did a stellar job. They were in and out in one day and were very professional and courteous with their work on the inside and outside. They cleaned up everything and left my property looking better than it did before they arrived. I would highly recommend them for your HVAC needs.

    5

    Petitt Healing and Cooling were so great! From being able to leave a message online the night before and getting a prompt text early the next morning, it all went so smoothly. They were able to fit me in the same day, and they didn’t charge me an emergent dispatch fee like other companies that I had contacted. They estimated they’d be at my place by late afternoon which was fine, but they ended up fitting me much earlier around 1pm! The tech, Zach, was very understanding of my work schedule that day and made sure to be extremely thorough and clear with his text messages when he had new info or had questions for me. He was able to get my issue fixed the same day which was such a relief.

    I will be using Petitt Heating and Cooling for all of my future HVAC needs!

    Thank you!

    5

    John came by to check our plumbing system today. We were actually having a leak under our bathroom sink. He was very knowledgeable and able to diagnose and give us an estimate for the repair right away. We needed to do an inspection on the wall for water damage and he was very accommodating to work with us on a diferent day. We appreciate the honesty and care he showed for his customers.

    Mark came to our house for the 1st time on January 2024. Our heating system suddenly stopped working in the middle of the night during a snowstorm. The temperatures dropped to the single digits, and we were in need of urgent assistance. Petitt was able to send Mark. He was so kind to fit us in his already busy schedule the next day and efficiently fixed our heating system. He came back today to do our maintenance service, and he did a very excellent and thorough job.

    5

    Came home to a 80 degree home. Called Petitt and within 30 minutes Brett showed up. Brett did an awesome job! He’s a very polite young man. Explained everything that he was fixing. Ended up being a quick fix but also discovered we had bacteria growing. He installed an Air Scrubber and a UV light so we can have better breathing air. Thank you for such a quick response!.

    5

    Zack and John Michael were both professional and friendly. They were prompt on time and did an amazing job! Highly recommend both employees

    5

    Efficient & prompt service. Professionalism is appreciated and a rare commodity these days. Fully explained their findings during the semi-annual service to our HVAC systems. I highly recommend using Petitt for your home or business.

    5

    Jon Michael and Jacob have been so professional and great hands as I have seen them several times over the past few months. This time I needed a few pillars put up in front of my unit being that my unit was backed up on by a lady. Not only did they come out and fix my unit the very next morning, but Mike Petitt, the owner responded immediately the moment I sent him a picture of what just happened. I was in shock and nervous being it was a gas line that was hit. The work was completed first thing the next morning. Jacob and Jon Michael worked all morning to get my gas line, unit fixed and create the pillars. I couldn't be more pleased with any company out here. Yall are the best! Thank you so much for taking care of me and my unit needs. God bless you all at Pettit heating and cooling.

    5

    Petitt has been great to work with since we moved to the area 2 years ago. I first called them up for some preventative maintenance on some older units going into our first winter here, they have always been professional, informative, and honest.

    We recently had some intermittent issues with our heat pump repeatedly cutting out right after turning on to cool. The first time we had a tech come out everything was working fine while he was here (of course) and the issue couldn’t be diagnosed. After a couple more weeks of occasional issues, it cut out completely. They arrived within about an hour of my call, tested everything thoroughly, and determined it was a thermostat issue.

    It actually ended up being an issue with the c-wire adapter/wiring that I had installed on my own as part of a thermostat replacement a year ago. They removed the adapter, re-did the wiring, and taught me a bit about how it all worked and what I actually needed.

    They comp’d the second service charge since it couldn’t be diagnosed the first time, and also offered to re-install and configure new thermostats of my choosing if I had any future issues with my current ones. So no charge today, and we’re back in business in less than 3 hours from the phone call!

    Thank you guys!!! Will continue to come back for my future HVAC needs!

    5

    Had our first scheduled maintenance check since the installation of our new unit today. Professional, courteous, and so easy to work with. Goes above and beyond and great customer service!

    5

    I would recommend Petitt heating & cooling to anyone.Wyatt & Zachariah did an excellent job. Very professional & friendly & was very informative of what was going on with our system & kept the communication going. Very much appreciated

    5

    Brett with Petitt Heating & Cooling was our technician and he was absolutely amazing and very thorough! We had several issues going on with our units and he was able to easily identify the issues and fix them for us. I highly recommend using Petitt for your future Heating & Cooling needs.

    5

    Zack was the technician that showed up to work on my ac unit. The way Zack carried himself with the upmost professionalism and respect was absolutely amazing. I couldn’t ask for a better person or company to come work on my unit. I will definitely be a life long customer.

    5

    Top 3 things I loved about Petitt Heating and Cooling: 1) Wyatt’s friendly and helpful attitude 2) Fast and reliable HVAC service 3) I was especially pleased with how quickly they were able to fix my fireplace.

    5

    Another efficient visit from Zechariah! He came out to get our air conditioner up and running. And not only did he do this in minutes, but he also performed our annual service so to save time. Thanks again Petit!

    Zechariah came out today, 06/03/24, to take a look at our new dehumidifier system. He is always so helpful and efficient- always a great experience! Thanks again Zechariah!

    Brett was awesome! He came right out on a Sunday evening to assess the issues we were experiencing with our air conditioning unit. He fixed our problem right away. And once in our crawl space, he also noticed a plumbing leak we had no idea was going on. Thank god he was so thorough and found this issue before it became detrimental to the condition of our home! Thanks again Brett!