All reviews for Vivid Air

BECO is great. Our house has a 500 sq ft wine room with a specialty cooling/humidifier unit. In 3 years I had to replace 3 different evaporators and while the equipment was under warranty the labor to swap out the units was exorbitant. When this happened the last time I started looking for a new company and found Mark with BECO. He laid out a plan and installed a new American made, industrial quality evaporator which is functioning better than the original Chinese made equipment. I was so pleased BECO is now taking care of our whole house under a comprehensive service contract.
I’m very happy to recommend BECO for both routine heating and air conditioning jobs as well as specialty work like a wine room.

Should be 20 stars… Austin is the most awesomeness… An amazing technician, I bet he is a wonderful employee but even a better human being. Can you tell that I like Austin? Amazing amazing amazing

We had water leaking out of a pipe on our back patio for two seasons. Mark came a diagnosed a clogged pipe plus explained that although no wrong, the builder had not set the drain pipes the best. He came out and cleared the clogged, flushed the system as well as installed two safety float systems. Both the office and the technician were very friendly and helpful. GREAT COMPANY!!!

Educated the client well. Installed system quickly and in very poor environmental conditions. Had to make changes to duct system under the house, change and manufacture new sheet metal guards, and dig foundation for new pad. System working like a charm and price was surprisingly reasonable. Old BECO owners would be proud and I certainly was/am. They also took care of my next door neighbor who had extensive work required, in and out of home, and again in bad environmental conditions. She was smiling afterwards. Their reputation is clearly an important priority for their business.

Garrett did the annual check on my A/C and did a great job. He was very professional and explained any questions I had and did a great job.

The technician arrived on time, was cordial and friendly, seemed efficient, did a good job so far as I can tell, answered all my questions, and provided reasonable recommendations.

For years we have been a family that only called an A/C company when something broke. We are so happy to be part of the Beco Club! The technician took his time and did a thorough inspection of both of our systems and did a great job of explaining his findings. He was professional and respectful and resolved any issues we had. We look forward to many years in the Beco Club!

Have used BECO for the better part of 40 YEARS with the Cowden family and the previous owners providing outstanding customer and technical service. They take pride in the services they offer.

Fair, accurate, and trustworthy.

The 2x a year maintenance contract is a good value and the technicians are excellent. One thing to take off your worry list. Your HVAC residential and/or business systems deserve BECO’s TLC!
And just for fun and tidbits to know, “The Buzz Report” comes monthly as a bonus.

Garrett was super nice and very efficient and thorough. Checked and rechecked to make sure our units were in top shape. Dependable and reliable.

Austin did a great job and explained the issue on why my A/C went out. I have never had a bad experience with Beco.

Beco Air and Heat has helped us on more than one occasion. Very professional, excellent communicators and presented us with multiple solution options and price ranges.

Austin was out within two hours of calling Beco for service, very knowledgeable and professional . I would highly recommend Beco for any HVAC needs.

Recently had a new AC/Heat Pump Installed and I was thrilled with the service from the estimate to the financing to the installation. We could not be happier with the quality of the install and unit we chose. We have used Beco Air and Heat for years and could not be happier with them. Indeed they are the entire package!

BECO is a great company with professional and courteous staff. They arrive on schedule, do the work and leave once everything is 100%. Highly recommend them for your HVAC needs especially if you have any specialty equipment like a wine chiller.

Beco is always responds same day when we call with a heating or A/C problem. Austin, our tech, is friendly and knows what he is doing. Highly recommend Beco Air and Heat for your AC/Heat needs.

I called Sunday afternoon it was 90 in my house air would not turn on. Told them I was in my 70's. They said they would send a technician Wow 21 min. later I got the text. he was on his way. Austin took care of it fast explained everything to me that happened. He was very nice went right to work on problem after he asked question. I was very pleased recommend then highly. Thank you so much!!!

My father used Beco to install & service lasting over 10 yrs. I trusted their honesty and professionalism to service our needs. When we needed a new system, they gave honest advise at a fair price, improving the design & performance efficiency. Six months later, we installed another system for the second floor.

Beco is the best in their space and we gladly endorse them.

Doug Peterson
Fort Worth, TX

Austin Pritchett was our service man. He came at the scheduled time and did us a super job. He was neat and clean and kept our house that way too. He performed our semi-annual checkup, making it easy to keep the heat on. Five stars to you Austin *****
BECO has taken care of our needs for over thirty years.
Thank you.

Beco Air is a reputable company. They are always timely, honest and friendly. I highly recommend them for service and installation.

Our system went out right before the cold snap in Jan., we called Beco to get a second opinion on replacing our HVAC. Mark came over the next morning looked at the system, agreed it needed to be replaced. Next he took down info on our home and then worked up 3 options. While that was processing he also asked if we had any 'cold' or 'hot' spots in the home and said part of their install service is redirecting airflow as needed and they also added an additional airflow return due to our home size. He sat down and went over all 3 proposals/systems that he offered. No pressure and took into account we had solar when he recommended the middle option. We called to let him know we were going with Beco, since the unit was in stock they were back in 2 days to do the install. Install was quoted as a 2 day process, they were onsite right after 8am, install was done by 5pm and Mark stayed to show us the thermostat and run tests on the system, they showed us where the filter goes. The purchase includes 1 year of their maintenance program, which we will definitely be renewing. Install team was great and no issues with the system since the install.

Our upstairs air conditioning unit stopped working on a Saturday evening in August. BECO not only answered our after-hours call, they came out and repaired our air conditioner before sunset! We’re so happy with the high level of customer service from BECO. We highly recommend them.