All reviews for TRI COUNTY AIR CARE
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Replaced my A/C and in attic, and outside unit . Arrived on time very professional technicians and courtesy service . I would highly recommend them if you need service or replacement.
I was called the day before and everything went very smooth . I can’t Thank them enough .
I would rate them 5 Stars ⭐️ . -
What a great group of guys! hard working, and very nice. Nick thank you for everything if it were not for you we would have never resolved the issue. Appreciate it I highly recommend tri county air.
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Had both the heating system replaced, then a few years later had the ac replaced. Both times they were very punctual and attentive to our needs. Would definitely use again.
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They have gone above and beyond my expectations and have been a pleasure to work with over the last year. They have replaced all 3 AC units at my house and have come back for warranty work on faulty parts from the manufacturer. I highly recommend these guys to anyone! Thank you!
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Great experience with this company! Randal was great and got us back up and running in less than 24 hours including a Sunday visit and ordering a part! Great customer service I will be using these guys in the future!
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James was great. He came out and knocked everything out in a timely manner. This is the 2nd time I’ve used Tri County and the fast and good service I’ve received will keep me calling them for my a/c needs
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Tri-County Air responded to my requests immediately and they were professional and courteous. More importantly, they were honest and did not take advantage of my "situation."
I highly recommend Tri-County Air Care.
Chase -
Thank goodness my neighbor recommended these guys. We were in a bind and needed help They promptly out, fixed the problem at a reasonable price and clearly explained what we will need in the near future... They were very professional , courteous, nice and will definitely be our new A/C family for Life!! Thank you Tri-County Heat & Air.
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I highly recommend! Great company, from the front office to the techs that came out very professional, knowledgeable and friendly.
As another reviewer posted: " I hope I won't need their services anytime soon when the time comes that I do I will not hesitate to call on them again"
Thank you Heather, Terry and Sammy! -
Tri-County always gives us straight answers and no B.S. price games. They are very knowledgeable and walk us thru the problems and repair options on our Rental Properties as well as our personal homes. Their Spring and Fall check ups have caught numerous problems early and saved us money in the end. We are very glad we found them.
Cheryl Craig
A Beautiful Home LP -
Over the past 20 years we have dealt with a number of Heating & Air companies in the DFW area. The companies we have used range from decent to downright awful. I feel like we have now struck gold in finding Tri County Air Care (If we understand it correctly, the company was formerly known as Tri County Heat & Air, but adopted the current name after merging with another company). In our opinion Tri County Air Care is an exceptional company. We recently replaced all three of our Heating and AC units with more efficient, high-tech systems, and in the process we got to meet most of the individuals working for the company. From the friendly ladies who answer the phones all the way to the owners of the company, we have found everyone to be courteous, friendly, professional, competent and genuinely concerned about our problems. They are extremely responsive, which is very important in the hot Texas summers, and they take calls on the weekends which many companies do not. We don’t know if their prices are the lowest around, but they are definitely fair and reasonable and lower than several we have used. They are concerned about cost to the customer and customer service, and they have shown that they will come back promptly to resolve any problems. Highly recommended if you are in their service area.
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I don't normally write reviews, however if you're like me and research a subject into the ground prior to making an educated decision, then this review will assist you with making the correct decision when discerning what HVAC contractor to use for your largest investment (your home). i apologize in advance if this review is too long. My wife and I purchased a Lennox complete system on our previous home and our utility bill dropped from $600/mo to less $240/mo. No kidding! So when our current HVAC system gave up the ghost, we wanted to go back with the same unit. We went to the Lennox website and there were 3 contractors listed in our area (we are in a very rural area). We chose Tri County Air Care due to the reviews (which is why I feel compelled to write this review). I spoke with Kevin and he personally came to our home and designed a system custom to our needs. Now I have to say here, I was asking for a more expensive unit and Kevin was so honest to NOT sell me a unit that we didn't need. I'm not kidding! Where do you find a business owner who has so much integrity that he takes the time to explain what we need and not over charge you! Our system was installed on May 20th and am just now writing this review just to make sure the system is running as it should. My wife sets the thermostat at 72F in both the living and Master which almost freezes me out and our utility bill has not exceeded $152! With two units running (one 5 ton and one 3 ton)!!!! The Lennox units cost a bit more, but your R.O.I. is reduced due to the extremely low utility bill. And you won't regret hiring Tri County Air Care. Believe me, my brother and my Dad are both HVAC contractors (they live in Louisiana which is why they didn't install my system) and I had them review the quote prior to our purchase. Anyway, I hope this helps someone with a decision to purchase the Lennox XP variable speed units AND Try County Air Care to install them. Give Kevin a call and he'll take good care of you.
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My AC was running but no cold air was coming out. Kevin from Tri County came out and knew immediately what was wrong. He ordered the part and Danial came out and installed it. All of this was done in a matter of hours. Both men were wearing masks and shoe coverings. They were the best!! They explained exactly what was wrong and got the job done. Cold air at last!!!😊
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Great service to trouble-shoot our system when we had problems with AC humidity control on our Lennox. Knowledgeable, courteous, and efficient, as well as helpful and patient to give us extra information to help us be more informed about our system. We are looking forward to having their annual service to keep our system in top shape.
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Needed help with our new construction home. Trevor came out and did a fantastic job. Outlined all the options and trying to help save ME money. Signed up for a great service agreement. Outstanding service at a great price!
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These guys are great. I own several rental properties and they take care of them all. They always do a great job and go above and beyond. Of all the contractors that I have ever dealt with, and I have dealt with quite a few because of my rental properties, these guys have the most integrity and honest.
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If I could give higher review I would! They took excellent care of us. Rodolfo is the best. He took the time and explained everything to us, quoted us fairly, and was so kind and courteous. We are slightly rural and they came out the same day when no one else would. Thank you again!
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Our nest was not hooked up correctly (by a different technician/company) so we called Tri County Air because we thought maybe something went wrong with our HVAC system. Sammy Stokes was our technician. He assessed our entire situation and corrected the the issue while explaining everything along the way. We were so impressed by his level of knowledge and care for our home. Since we are still under a COVID-19 restrictions, he came in with a mask on and covered his boots before walking through our home, which we greatly appreciated.
Thank you for helping us feel cool as we head into a hot summer! -
We called after seeing 2 of their representatives at our neighbors house and they were very responsive and came out the same day. Once he finished at our house, the technician went over assist the others. Teamwork on a Friday night. Awesome!
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Tri County Aire Care was a really great company to work with. Very knowledgeable when I asked questions and explained it in terms I could easily understand. They came out the same day I called them and didn't try to sell me things I didn't need like other companies.
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At 4pm on a Friday our ac output went from really cool to over 90 degrees. By 6pm Rene was onsite and handled the issue promptly and professionally. This was my first time using Tri County and though I hope I won't need their services anytime soon when the time comes that I do I will not hesitate to call on them again.