All reviews for Durham Contractors L.L.C.

Had some roof damage after a storm, needed some repairs fast. They were fantastic! I would recommend them to anyone.

Fast ; Professional service; guys came in and fixed my problem without price gauging; my toilet is no longer leaking..THANK you for you professionalism in these though times..

I had a new fence put up and some landscaping done. Fair pricing, fast service, would most definitely recommend them. They do great work.

Had back up in the master bathroom and half bath. They were quick to respond, arrived on time and handled my problem quickly. Lines cleaned out and all working again! Would recommend them!!!!

Glad I found this company for my bathroom remodel. Gave me a really good deal and the end result was beautiful. They finished the job early, I'd recommend them to anyone.

Absolutely professional. We had damage after the storm, customer service was excellent and the workers were professional. The work was completed faster than expected and priced appropriately. Highly recommend.

We had a tree fall and damage the roof and also our fence, Justin and Luis were life savers! They were prompt and very courteous... Would definitely use Durham Contractors again.

I couldn’t be happier with the amazing service this company has provided to be during a recent and ongoing plumbing nightmare.

It is so refreshing to deal with a company that is not only highly effective and professional, but very respectful and informative to women homeowners.

I highly recommend this company for all of your home repair needs.

P.s. I’m a picky one too! 😂

Durham Contractors replaced some siding on my house. They showed up on time and did a fantastic job for a good price. They were very professional and cleaned up their mess. I highly recommend them.

Excellent work! They came right on time and fixed my garbage disposal, shower and toilet within less than 20 minutes! Very knowledgeable and skilled team! Ask for Drew and Joey! Would definitely recommend this place for any plumbing issues!

Our water heater stopped working the other day so we called a couple different companies for quotes. Durham Contractors turned out to be the best deal in the area so we gave them a shot. They were very ounctual and had everything taken care of in no time at all. The gentleman Drew was very kind and answered all of our questions for him, even gave us some pointers and things to watch out for. I wouls highly recommens them, ask for Drew or oscar if you do.

Lester is my hero. I had already had 3 other contractors in trying to figure out my water issue. One had me replace the water heater. One replaced a cartridge in the shower handle. One did nothing but shake his head. Finally Lester figured out that the lines to the water heater were reversed and fixing that gave me adequate hot water again. I appreciate that he was perplexed but didn't give up until he figured it out. After dealing with 4 companies for this one issue, I will definitely go back to Durham Contractors in the future if I have any plumbing issues.

Through my Home warranty company, the First American Home warranty, I recently needed repairs to my home range/stove.

After 2 appliance repair companies and a combined total of 4 trips between the 2 companies, finally, Durham Contractor, LLC was called upon to find a way to repair my stove.

Two gentlemen from Durham fixed the stove in about 20 or 30 minutes. They were very courteous, knowledgeable and professional.

I highly recommend the Durham company for any appliance repairs and any other types of work that they perform; and I am pleased to give them a five-star rating.

I was having issues with my home warranty company with sending non-reputable vendors and not responding.
This is not the case with Durham Contractors LLC in Arlington Texas.
I worked with Pam, Jovan, Romero, and Drew. All are very professional.
Durham did a great job with my hot water heater replacement and took the time to explain to me the installation and features.
Thanks Durham for getting my hot water on after 8 days of stress with my home warranty company. JAD

I had a plumbing issue with the pipe under my toilet. Another plumbing company said they would have to break concrete and it would take 2-3 days. Durham plumbers came out, did the job in about 2 hours without breaking the concrete. They were very professional in diagnosing the issue and worked expeditiously to get the issue resolved. Awesome service!!!

End of last year, I had Durham come out on behalf of my home warranty company. I had a leak on the kitchen faucet underneath. Nothing else was wrong. The first set of guys who showed up, who still are with the company currently, couldn't fix the leak without getting a part, but in moving and unscrewing the faucet the tools damaged the faucet to a truly unrepairable state. I asked "why did you do that" you don't have to damage the faucet to remove it. Well, it is what it is. I knew my warranty company would not allow this faucet to be replaced, but the first guys said, don't worry, it's gonna get replaced. Landmark did not approve the faucet replacement. A fix, sure, but not to replace it. The manager Michelle, she deserves the five stars here. She sent a 2nd and DIFFERENT crew, that had more years experience, Lester and Osmany who I recommend come out, she had them buy a new upgraded even, faucet and replaced it, I'm sure, at their cost. The 2nd crew did a great job replacing, stopping all the leaks, replacing the garbage disposal too! I now have had a 2nd issue with a toilet in 2020, they fixed it quickly, and I specifically asked for crew #2! Thank you for fixing the first issue and doing a great job round 2. I appreciate the excellent customer service. But, with landmark warranty.... know they won't approve the "entire purchase" be aware with your own warranty company's.

Normally, I do not write reviews, but after all the negative reviews on this company I did not want them in my home. Home Owners Warranty sent this contractor out to the house, the experience with the warranty company left a bitter taste in my mouth, but Durham was very professional and went above and beyond what they were required to do!
Apparently, I did not select the right reason for requesting the work order (because none of the reasons on the website correctly matched my experience, and warranty company did not read the notes). The contractor showed up thinking I had a toilet that would not flush. At first they said there was nothing they could do to help me since I did not have a clogged toilet. The contractor was cool under pressure and handled my frustration well while I got the warranty company on the phone. He fixed 2 slow draining sinks and diagnosed the problem with the toilet even though it was not on his work order. Warranty company created a new work order to resolve the problem and I had to be put on the schedule for the issue to be resolved. They made a second trip out to the house and again went above and beyond to be sure I was taken care of. I would definitely recommend the company!

Durham recently replaced my hot water heater, and I can't remember having a better experience. They were prompt, courteous, patient, knowledgeable, and took a true interest in getting the job done right. What's more, they were genuinely concerned we were without hot water, and worked their schedule to get it fixed in a timely manner. I dealt with the owner and a lady in their office (can't remember her name) and they were both awesome! I have already recommended Durham to my neighbors and will continue to do so every opportunity I have. They deserve 5 stars at the very least. Thank you, guys!

They showed up early as scheduled. They did their job and unclogged the ac drain. I do wish they would have replaced the pvc pipe.

Updated Review!

Pam from Durham called me this morning. They had submitted the report to First American Home Warranty on the 28th (7/28/2020)

FAHW was relaying that Durham had not provided the report and that employees (who per Pam do not work for the company) had hung up on them.

I will be reaching out to FAHM to try and get them to review. Thank you for being so helpful Pam and Durham Contractor!!!!!!

Look forward to continuing to work with this company!

Not very professional and horrible to work with. Incompetent and rude.