All reviews for Tom's Plumbing, Inc

Great company got the job done fast and affordable. Very nice guy.

Great local service, been using them for years for my business and personal needs.

Fast and quick. Not expensive. And the lady on the phone is so sweet and helpful! Highly recommend!

BEST Plumbing service in Arlington. Family owned & operated since 1960 - 60 years!

" ARUNA" found a plumber and called me back to give me his ETA. SAMUEL, the plumber was professional, courteous and on time wearing a covid-19 mask. Samuel was in and out in about 40 minutes !😷

This is our new go to plumbing company. On time and the work was done to a higher standard and a reasonable price. To them... Thank you!

Great experience. I have used them for several things now and now consider them my go to plumber. Alex has done great work for us.

Thank you Guys!! I will always recommend these guys they are so polite respectful just over all good people. Plus they do a great job for a great price. Thanks again

The service guy Jeremy was fast and very professional, highly pleased and will recommend! Very affordable for quality work. Thanks Tom Plummbing!

Had Main line break. Called Toms Plumbing and they were able to resolve my issue within a day. Thanks Holly and Tony!!

They did a great job repairing a collapsed sewer line at my old home. Price was under estimate. Would definitely recommend them.

Tom's Plumbing has been around in Arlington since the 50's. Tom Chandler started the company. Scott & his son Tony now run the family owned & operated company. I have used them since 1984 for toilet repair + NEW electric water heater + cleaning out my kitchen sink.

I had an old, short, round toilet. As a man, that was a big no beauno. I called Tom's, they were hands down the most prompt at answering, and scheduling of possibly any company I've used in the past. They showed up on time, replaced toilet, and left. Perfect. I can now confidently say, from the bottom of my heart, I am once again, KING of my throne. Merry Christmas to all, and to all a good night.

We are remodeling my kitchen and needed to move out the dishwasher to prepare, however the connection needed a shut off valve 😱 I called them late Thursday and they came out promptly and did an Awesome job! Thanks so much!

Leaky bathtub faucet.

Ernie's came over first, did a cheap temporary fix as I asked, and quoted nearly a thousand dollars to make a permanent repair.

Next was Williams, who made me give my information over and over as I was transferred from dispatcher to dispatcher. They sent over a shady guy who claimed that three-handle faucets "blow" and that I needed "his tile guy" to rearrange the tub for a single-handle faucet. Also nearly a thousand dollars. He put in a rubber washer like Ernie's, but it still leaked... probably to motivate me to accept his offer. $79 flat-rate service call for that experience.

The Tom's guy came over and replaced the faucet for $260 altogether. Should have called them first.

Tom's Plumbing is great! I've used them for years. They always correctly repair what is needed and their price is very reasonable. They are prompt and courteous. I highly recommend them.

I've always been impressed by their availability, professionalism, and quality of work. Price is always right, too! I've had them install a gas line to our stove, a new faucet, and repair tub/shower leaks. They do a good job.

Paul did a great job installing a new sink for me. Very friendly and professional. He got the job done quickly, cleaned everything up, and explained everything about the new sink/faucet. Overall great experience with Tom’s Plumbing.

I am giving 3 instead of 5 for two reasons. I called about an issue, they showed up and did the work. I asked about a second problem, but the tech didn’t have what he needed to do that job. He said he was going to have them call me back with an estimate. 4 days later I called and was apologized to and said they would get back with me. That was a week ago, now. So about 2 weeks later and no one called me back to fix a bad pressure valve on my hot water heater. They also didn’t have a “clean out” cap for the clean out in front of the house. As often as they do that I figured they would stock. So I had to go get my own clean out cover and back fill my hole in the front yard myself. Paid them about $120 for 15 minutes of an incomplete job. I am giving three because they showed up when they said and cleaned it out so I could get My air working that was off due to not draining.

UPaDATE: When they realized they had a communication problem and hadn’t provided the best service, they made it right. I will use them again and recommend them. They had a hiccup and when they realized it, made it right. Showed that they had integrity.

I don't normally leave reviews but TOM'S Plumbing is Remarkable, exceptionally HONEST and VERY KNOWLEDEGABLE. TRUST me on this one. I say through my 30 plus years in the area dealing with plumbing issues I have not seen as much HONEST GUYS in this industry than this guys. (I say that again)
To begin with I thought I had a water heater problem. So I called around how much the replacement would be. Two big plumbing companies in the DFW area quoted me from $4200 to $4500. Forty five minutes after I called Tom's Plumbing and Heating, Tony the grandson of Tom's came out to look what I have. Really nice guy. He initially said it may not be my 6 year old water heater. He went on to check things more. He then calls Alex to take a look further. The other plumbing company also came by during this time and left without really looking much and said $4200 to replace a 50 gallon heater. HUH?? Really!!??
I left Alex and Tony diagnose the problem more, after about an hour or so Alex found the problem. It was not the water heater after all, it was the shut off valve and nothing wrong with the old water heater, I WAS LIKE! WOW! This guys are for real!!!! and they just SAVED me tons of money. And mind you, I was ready to hire the second guy he said he can do it today for $4200.
LESSON: Do not believe everything a plumber will tell you until you call TOM"S PLUMBING. They made me a believer that there are still honest people (plumber that is) and NOT JUST AFTER YOUR MONEY. I will use them again and even for my business needs. It feels really good to be treated the way Tony and Alex treated me today. PLEASE GET THE WORD OUT!! You will not be sorry and will save you from unnecessary water heater expense. SIX STARS FOR ME! Thank you so much guys!

Very positive experience. Another local plumber quoted twice the price and was not friendly to work with. Tony showed care from my first call. Two guys from Tom's came the next day and did the repair quick and as quoted - half the price of Ernie's. Highly recommended.