All reviews for Sears Appliance Repair

Excellent Service! Our technician was outstanding - Ricky did a great job, was quick, and professional! Satisfied customer, thanks!

Kory was very professional and did an excellent job.

Ricky S. did a great job helping us diagnose an issue with our fridge. I also really appreciate that he showed up on time. He was very friendly and professional during the entire visit and I highly recommend him for anyone who has fridge problems. Thank you very much, Ricky!

Joseph did a very thorough job. He arrived promptly and got the work accomplished.

My diagnostic tech Korey was thorough, professional and friendly.

The technician who repaired our refrigerator was excellent. He was knowledgeable, personable, professional, resourceful, persistent, and a good communicator. If we ever need another repair, I hope John is the one they send.

Ricky was Very knowledgeable....arrived on time ..explained the problem...and was very nice! I was very pleased with how Ricky took care of my refrigerator..he tested it himself before leaving making sure everything was working as it should be. He found a leak that was installed on Jan 5 but was not installed properly! Also the 2 items that were ordered were not needed to fix the refrigerator on January 8 so Ricky took the items with him.Anyone will be happy to have Ricky have work done for them. Thanks

Ricky was very knowledgeable and able to fix our ice maker.

It is amazing what a dedicated person demonstrates and takes pride in his work. The Tech did just that and quickly repaired what was identified. My family has been Sears Customers since the 1960’s and will continue- quality products and it requires quality repair by great Technicians.

Mr. Neal and his trainee colleague did a wonderful job, arrived at the expected time, fixed the issue and gave me a few tips on how to care for my appliances. Would recommend to a friend! I was WFH and didn’t get the chance to offer them some water or beverage but I hope they get well deserved paid for their good service!

Joseph M was prompt, pleasant and honest about what the issue was, he offered numerous solutions and allowed me to make my decision... all in all a great interaction

Don was very efficient, knowledgeable and friendly. Did a great job!!!

Very attentive to our needs, both getting the dishwasher fixed as well as being respectful to us working from home. Explained the issue, what he did, and some tips for better dishwasher performance. Truly a fantastic experience.

Donald called ahead of time and arrived within the time he estimated. He checked our oven, found the problem and fixed it in a timely manner. It was good to have such an experienced repairman to do the work.

Knowledgeable, professional, and went above and beyond. 100% would recommend

Excellent service from John, and his trainee. Very please with speed and professionalism.

Donald did great. We've had multiple repairmen here and had 2 different diagnoses. they ordered the wrong parts and then figured out what was wrong, but wouldn't order the part.

It's been 10 weeks to fix a microwave.

Donald came; diagnosed the problem; had the spare part with him and fixed it within an hour. We're very happy with him.

Joseph is an outstanding representative for the sears appliance repair service. Well qualified, prepared, efficient, and just the nicest person you could hope to meet. Thanks for scheduling him to manage our repairs!

Gerri & Dave Perry

The window was narrowed even further as the technician finished his other appointments. He arrived on time and was friendly. He was efficient and explained the issue was only minor. He also explained if door issue continued, the part could be replaced.

I had a very, very good experience with Mohammad R., the AC Technician with Sears Home Services, which I would gladly like to have him assigned for future services, and would prefer to work with Sears Home Service in the future when scheduling services with my home warranty company ❤. He was very knowledgeable, professional, and a
extremely accurate and actually talked with me about the prognosis and the resolution. One of the best Technicians ever!

Very dependable and honest! I will use Sears Appliance Repair again if needed! Great company.