All reviews for Aqua Blue Pool Services

Very helpful!!

Had great advices on what to do! Highly recommend!

Excellent Customer Service!!! James is awesome.

Amazing service and good quality people!! Jeff is always responsive and professional

Fantastic pool service! We love Aqua Blue Pool Services! ☀️☀️☀️☀️☀️

I’ve been using them for 3 years. Very reliable, I never have to worry about my pool!

Hands down the best pool company in the area. Repairs and regular service costs are better than the competitors .

Aqua Blue Pool Service is top notch. Consistent scheduling, professional staff, and fair pricing. Pool is always sparkling clean. I recommend them to anyone with a pool!

Absolutely the best pool maintenance AND repair service in Austin area. In the 18 years since I built my pool, I've employed more pool cleaners and repair "experts" than I can remember. Before using Aqua Blue Pools , I rarely had a perfectly cleaned and maintained swimming pool. They have built an enthusiastic, knowledgeable, responsive team. I recommend this company without reservation!

The best Pool Service in Lakeway! Just couldn't be happier. I got my first week free and was really impressed with their knowledge and great work. I like that there is no extra charge for pool chemicals.

I have been a customer of Aquablue for over 5 years, and previous owners of this home were customers for over a decade, and they came highly recommended. If you has asked me to review this company even a few months ago, I would have given them 4-5 stars, but there has been a noticeable and irrefutable decline in the quality of service recently, including damaging an expensive and new variable speed pump which they had installed and now their new guy damaged.

I have weekly service and they have unerringly delivered upon that week after week without fail for all the years I’ve been a customer, until the last few months where they stopped coming at random some weeks. They don’t charge me when they don’t show, and it’s not like I’m out there with a checklist when they do, so I often don’t even know they missed a week until I receive the invoice at the end of the month. The reason I don’t know if they come out or not is because no one calls you, emails you, texts, smoke signals, nothing; and where as they used to leave a note on my porch giving me the all clear to swim, now they leave it in random places throughout the pool area (which is not small).

Then, I walked out today to find my spa nearly devoid of water and the pool levels very high. We went out to check the equipment and saw that the pump was empty! And the dials were in the wrong configuration. We called and despite admitting that they saw our au pair WALK INTO THE HOUSE when they were out here, they claimed in the same breath not to know if someone was home. Is my au pair not a someone then? This was Tuesday, today is Saturday. They then claimed they were going to review the “problem” with us this week and just never got around to it. This problem he was not able to articulate over the phone— 5 days later. Now they are supposedly going to come back on Monday to look at the system again, but who knows what 5 days of running a pump without lubricant did to the equipment— equipment they installed. Equipment they serviced. Equipment they likely broke.

Something is happening at this company and I would urge any new customers to at the very least ask about their employee retention and recent difficulties before signing on.

There are better and more responsive pool service companies in Austin.

Guy driving their company truck ran a stop sign and almost hit me. He had nerve to throw his hands up and yell out the window too, not sure this is someone I would want at my residence or my business as an employee.

These guys cannot repair anything. I've paid around 20k for repairs last 13 months and the pool or spa always break again and again. Considering legal action.

All the good reviews are at least 4 yrs old on Google. All the recent reciews are 2 stars or less.