All reviews for Enviromaids
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The two women who came to clean did a better cleaning than any other service I’ve used They were deliberate and thorough.
Very good work! Thank you -
They have been a pleasure doing business with.
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Very prompt and professional cleaning company never any problems
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Excellent cleaning company. Very professional
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The Enviromaids crew did an amazing job on my house. It feels so much nicer to be home now! Their covid policy made me feel very safe as well.
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I have used Environmaids for years. They always do a god job on my house. I am picky and they cater their cleaning of my house to my preferences. I highly recommend them.
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Environmaids is hands-down the best housekeeping service I've used in Austin! While there are tons of cleaning companies to choose from, what truly sets Environmaids apart is their exceptional customer service. It's clear that owner, Lupita, who started as a cleaner herself about 20 years ago (and also owns the amazing Dear Austin Coffee Bar & Purr-fecto Cat Lounge!), and her team, led by the fantastic Said, genuinely care about their clients.
Said's communication is top-notch. He's proactive, provides clear pricing quotes, makes scheduling a breeze, and keeps me updated on arrival times. Lupita's dedication to understanding my needs is unparalleled. She takes the time to ask detailed questions about my cleaning style, priorities (like specific areas of focus or preferred products), and past experiences with other cleaning services. She truly listens and wants to ensure the best possible experience. What I really appreciate is that she encourages honest feedback, even if it's not perfect. They don't make you feel awkward for pointing out something that could be improved – they genuinely value it and use it to get better.
For example, after my last cleaning, I mentioned one item that wasn't as thoroughly cleaned as I'd hoped. Lupita not only relayed that feedback to her team, ensuring at least one of the same cleaners returned for my next appointment, but she also came to my house before the cleaning was finished today for a post-cleaning inspection! She gave her team feedback on anything that needed a touch-up and even pitched in herself, making some organizational changes and doing some light cleaning, even though she was running late for a meeting! That level of dedication is rare.
While the cleaning teams of 2-3 housekeepers typically do not speak English, this has never been an issue for me. I've been able to easily communicate any necessary information to Said or Lupita, or even use my (admittedly broken) Spanglish to get my point across. They're always accommodating and ensure everything is understood.
Lupita and Said's commitment to communication, prioritization, and customer service is unmatched. Because of my overwhelmingly positive experiences, I'm not only a recurring customer, but I've also started recommending Environmaids to all my friends. If you're looking for a reliable, communicative, and truly caring cleaning service in Austin, look no further than Environmaids! -
The maids were friendly and my apartment looks great! Thank you!
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I’ve been using Enviromaids cleaning service for almost 3 years now. I have a Airbnb in Austin and they’ve always done an amazing job. I have future plans of purchasing more properties in Austin and I will be using them for all my cleaning service needs. I highly recommend them!
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We have been using Enviromaids for several years now and are always very pleased with their work. They have teams of 2-3 every time, which makes the process very quick! Great communication with customer service as well!
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Awesome job on my deep cleaning! The cleaners were thorough and real professionals! Will highly recommend
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The team did a very thorough job. We were very very pleased! We will be signing up for monthly cleanings.
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I've lived in Austin nearly my whole life, and for over a decade, I had the same incredible woman help me clean my home—until she grew too old to continue. After that, it took a few tries (and a lot of patience) to find the right fit… and thank goodness someone recommended Enviromaids.
From the start, they’ve been communicative, professional, and incredibly respectful. They come fully prepared with everything they need and have a seamless, systemized approach that seriously impressed me. Every visit feels like a true deep clean—my house sparkles, and I feel so at ease.
They now come every two weeks, and I tell them every time: this is my favorite day! It brings me so much peace and joy to have a clean, refreshed home—and even my 5-year-old gets excited when they arrive. 😊
If you’re looking for a trustworthy, experienced team that genuinely knows what they’re doing, Enviromaids is it. -
I’ve tried more cleaning services than I can count, and Enviromaids has been by far the most reliable and professional team I’ve worked with. From the very first visit, I could tell they were experienced and knew exactly what they were doing. They bring all their own supplies, work efficiently, and are super respectful of our space.
They’ve been coming every two weeks, and I honestly look forward to it every time. The house always feels deeply cleaned—not just surface-level tidy. I’ve been so relieved to finally find a crew I can trust. Everyone I’ve interacted with has been kind, responsive, and clearly takes pride in their work. Highly, highly recommend! -
I booked a deep cleaning with Enviromaids and was so pleased with the whole process. Although I scheduled it kinda last minute, the manager was so flexible with me and managed to get me on the schedule.
When judging how well a cleaning company does I always compare it to how well I clean my own house (as I obviously care for all my things and my space). Their cleaners went above and beyond my expectations and made my home feel like it got a new breath of life!
Overall it was a great experience and will definitely be using them again when my home needs a good and thorough cleaning (like after hosting Thanksgiving perhaps). -
I love Enviromaids!! They have been cleaning our house for almost seven years! They always show up on time, handle schedule changes if I need them, and do a great job! They are also a woman owned, local business here in Austin. Thank you so much for making my life a little easier! I always look forward to cleaning day!
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I can not recommend Enviromaids enough. This is the best cleaning experience that I’ve ever received. My boyfriend and I have just been walking around our apartment staring at everything because we are so astonished by how beautiful everything looks. This is the best my apartment has ever looked! The staff are incredibly friendly and very hard-working. We set up a reoccurring cleaning on the spot. Lupita the CEO runs a phenomenal company and Said the manager is very organized. Huge plus is that the cleaning products are eco friendly which is so important to me. Thank you Enviromaids for the best experience !!
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I recently used Enviromaids for a move out of an apartment and they did an amazing job!
No surface, corner or nook or cranny was left untouched. The place was sparkling and smelled so clean when they were done. I will definitely be using them again and recommending them to anyone who needs a good cleaning!! -
I needed my oven/kitchen cleaned before the holidays. Enviromaids took care of me even though I was a small job. The owner fit me in and made sure it was taken care of in time. The woman who did the cleaning made my oven and stove look like brand new! I found compassion and magic with every interaction. Thank you!
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They did good work but they said they worked till 5:10 when I got home at 4:45 and no one was there. Hopefully a one-off.
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We used enviromaids for a over a year, with good success early on. Most recently, communication with the office became a challenge, the team would arrive unannounced, and the cleaning products changed and created a very pungent smell in our home that we had to air out after cleanings. We expressed our concerns, and they ultimately were not taken care of.