All reviews for Steam Master Cleaning

Ed was prompt and professional. Took the time to explain different options for cleaning the carpets. He did a fantastic job and the carpets look and smell so fresh! Highly recommend this company.

Mason and Rodriguez were punctual, kind, professional, and did an excellent job cleaning our carpet. We have two cats and they did a great job getting pet stains out. Would highly recommend them and steam master cleaning!

Tim and Lane with Steam Master Cleaning did an excellent job on my carpet and furniture. They were professional, friendly, and thorough from start to finish. The carpets look brand new, and the furniture smells fresh and feels clean again. I appreciated how efficiently they worked and the attention to detail they showed. Highly recommend Steam Master Cleaning—Tim and Lane really take pride in their work!

I have to give a shoutout to Daniel & Matt! I called another cleaning service first but they were not able to reach my unit. When I called Steam Cleaning to see if they could help, Daniel & Matt showed up and made it work! They actually took my couch down to their truck to clean it (luckily it’s not too heavy) and it looks great. I really appreciate them helping me out and even doing a little bit of labor to get my couch clean. Definitely recommend this company, thanks again guys!

I was ready to get rid of my sectional. But decided to have it professionally cleaned as a last ditch effort! I’m glad I did. Mason was very knowledgeable, kind and friendly. He was honest about the best treatment and services for my couch. I didn’t feel scammed or pushed. I felt listened to and respected as a customer! Great service!

I can’t say enough good things about Josh! Our carpet was in terrible shape — we’re talking years of stains, high-traffic dirt, and pet messes that I honestly thought were permanent. I was embarrassed to even let anyone see it, let alone try to clean it.

Josh came in with a friendly attitude, professional equipment, and total confidence. He explained what he was going to do and got right to work. I was blown away watching the process — the difference was night and day.

He didn’t rush, paid attention to detail, and even gave tips on how to keep it looking good between cleanings.

If you’re on the fence — just book Josh. Seriously. He brought our carpet back from the dead. 10/10!

Ed was absolutely fantastic. He communicated thoroughly throughout the whole process. He sent me before and after pictures. He was very quick and efficient. I would recommend anyone to ask for him specifically if you are in the Austin area! He took his time as well and paid close attention to spots I did not even notice at first!

Jose did an excellent job at getting stubborn odor and stains out from my carpet! I am very impressed with his professionalism and I will ask for Jose if I need cleaning done in the future. Thank you for paying attention to detail and getting the job done right Jose!

It was very easy to make an appointment. Austin was our tech.He did a great job explaining what the cleaning process was and how it worked. He was professional and pleasant to work with. I’d definitely use them again.

Austin and Josh were amazing and super accommodating. They returned to do a spot clean for me and were super nice, helpful, and made sure to let me know what they wee doing as they were doing it! I'm super grateful and will be a returning customer

Super proffesional and timely, my guy Tim did a great job and got me a great deal and my carpet looks super good! thank you sir i appreciate the work

Josh did an amazing job! He spent over 5 hrs. deep cleaning the oversize couch that my young puppy had made his potty spot. Couch looks and smells a thousand times better and I appreciate all the time and effort as well but more importantly his hustle and willingness to listen and make suggestions for the best outcome.

Had my carpet cleaned today and recieved great service from the team at Steam Masters Cleaning. My carpet looks 10 times better after their cleaning. Both Damion and Bradley were very professional, knowledgeable and accomplished the job in a timely manner. Will be a return customer.

Steam Master is #1 in the ATX area for a reason!

Long story short, I have a beloved cat that is getting older and he had an accident on our new couch. After trying to take care of it myself with a myriad of cleaners and nothing was working, I contacted Steam Master. Manny was the first employee to come out, give a quote, and completed the initial cleaning. He was very kind and professional! But after a while the couch dried and I noticed the urine smell was still very present in the back crease of the recliner. The chair was not fully reclined during cleaning, so I believe this area was simply missed. I contacted Steam Master again with my concerns and they were quick to schedule another appointment to return. Paul was the second employee to come out, he made quick work of re-treating the area and cleaning it again *free of charge*. There was another employee with Paul, I didn’t catch his name, but they were both very respectful and considerate of my home and pets.

Now, on the receipt it does say, “No guarantee with level I or level II pet treatments.” BUT one thing is certain: They take their customer satisfaction guarantee very seriously. I’ll definitely be a returning customer as needed and I will be recommending them to everyone!

Bradley and Cody did a great job for us! They were very knowledgeable thorough and patient as we worked out the details. I would highly recommend the Austin team and their manager John! Definitely have a “go to” for carpet cleaning now.

Excellent job done. I would recommend Steam Master for your carpet cleaning. We also had an 8 × 10 and 3×5 area rugs cleaned. John W and Eric G were professional and respectful. The price for the entire job was reasonable. The lemon scent smells so good.

I had a great experience with this cleaning company! They were able to come out the same day to clean my couch, and Brandon did an excellent job. He was very professional, friendly, and made sure my couch got the proper care it needed. He even took the time to explain the preventative treatment options to help keep it looking fresh longer. My couch looks and smells amazing now — highly recommend their service!

Bradley and Cody were very courteous and professional in their work. They kept me abreast of the process each step of the way. I believe the price was a fair one given the number of rooms I had cleaned. I would recommend their services for carpet cleaning.

I called on Friday, and they were able to schedule a visit to quote the job the next day. I needed upholstery cleaning on my sectional couch and 3 rooms of carpet cleaning. Bradley arrived around 1:30 for my 12-5 time slot, and he was very knowledgable. He explained the process steps needed to get the proper cleaning and best results on my son's very tough carpet stains. He was incredibly thorough, and I am extremely pleased by his attention to detail throughout the visit. Highly recommend!

Timothy came after his last job of the day and helped me out of a dire situation I was just finishing up a job painting and on the very last area of trim I dropped an entire can of white paint on the carpet. Timothy was here within an hour and had the stain up 30 minutes after he got here totally saved me highly highly highly recommend

Prior to selling a house I needed to have the entire four bedroom house floors cleaned (half carpet, half tile.) I got quotes from several companies but Steam Master Cleaning sent Hector to meet me the following day for a free accurate quote and he was ready to begin the job immediately. He went over all options and the price was certainly reasonable, and I was happy he could start and finish that same day. He did a fantastic job! The tile had a previous problem from a past owner and he explained exactly how it could be fixed, they even organized for Hector to be able to come back the very next day to take care of it. Again, he did a phenomenal job! He was very professional, friendly, and took care in his work to make sure it was perfect. I highly recommend this company and if you get Hector as your technician, you'll be super happy with his expertise, and attention to detail, and friendly manner. 5 stars, thanks guys!