All reviews for Pipe Down Services Inc

If you have plumbing needs, this is the place to call! Larry arrived on time, assessed and fixed the problem quickly and even taught me a thing a two about shower plumbing.

Technician came out on time, got the job done in a timely manner, professional and courteous, answered my many questions in a way I was able to grasp so I’ll have no problems maintaining the work. Highly recommended.

"[Professionalism] I just love Mr. Blaine he knew exactly what to do before entering my house. That speaks volumes about his knowledge of plumbing. He came through and even cleaned up behind himself. ❤️"

"Blaine Martin was polite and efficient. He kept us informed of his travel time. I would also like to thank Joy at the 800 Service Department number for American Home Shield. She made sure we had a repairman quickly to ensure that our family Thanksgiving celebration was not complicated by a kitchen sink stoppage and leak. Hard to prepare the food with an unusable kitchen sink!"

Very pleased with services provided by Pipedown Plumbing ; quick response to service call, job was evaluated and needed services were performed . All was done in a timely manner. Technician was courteous and professional.

Pipe Down Plumbing Services is fantastic. John, the plumber on our job, was prompt, professional, and did quality work. I’m a fan!!

Very prompt service. Diagnosed and fixed the issue with my water heater and I was on my way sooner than expected. Very pleased with my experience with Pipe Down Services.

Pipe Down Services is always prompt with their visits. They are professional, both on the phone and during the visit. And they are always able to fix our plumbing issues.

Pipe Down Services in Waco was very professional from scheduling the appointment to completing the job. They always made us feel like we were a top priority. We are very pleased with the job they did.

Larry showed up on time and was very helpful. Not only did he address the broken water heater, he provided a much better system and gave us useful information we needed for the future. Left things tidy when he left as well.

I have AHS and they sent Pipe Down to replace our disposal and kitchen faucet. Larry was friendly and professional and did a great job. Pipe Down was very communicative.

Larry from Pipe Down Services was a very pleasant man to work with. He took time to explain both the problems and the solutions. He was very professional and knowledgeable and did not hesitate to answer any of my questions. He was very thorough and efficient. I would highly recommend Larry and this company to anyone!

By far the most professional technician that I have dealt with through American Homeshield. Larry looked at all possibilities and identified the problem that the previous company did not take the time to look at for my water heater. The previous company/technician was inly concerned about hos 75.00 co-pay.

The workers completed the job quickly and saved us thousands of dollars (that we don't have!) by advocating for us with the warranty company to cover our huge repair. We just moved in here in September and have already accrued so much unexpected debt that we were in panic mode when the leak sprung. The guys getting it fixed and paid for today was truly an answer to prayer. They weren't able to just fix the leak, b/c so much of the piping was crumbling. Because of their negotiation with the warranty company, we got a better resolution than we expected - half of the house now has new piping. Thanks Pipedown, for our Christmas blessing!

Finally an honest company that makes sure their customer is informed and satisfied. Larry was our tech and although we had no coverage for faucets in our plan he checked the manufacturer's website and discovered it had a lifetime warranty and ordered the parts which were free! When they came in we called to advise him and he came out and installed for a very reasonable charge! They care and they know what they're doing. Thanks Bill F in Austin Tx!!!

Pipe Down had great communication. The technician was available to come an hour earlier than expected and the office called to confirm if that was ok. Larry was the technician that came out to my house. Larry was very kind and knowledgeable, he provided me with a lot of useful information and great service. Thank you, Larry!

I just am thankful for Pipe Down Service Inc. ! I was attempting to cancel my appointment because my husband had reset our hot water heater. But, I was being burned by the scalding hot water. I ask the technician several questions and he informed me that the thermostat was going out and by hitting the reset button over and over, my husband was going to burn out the wiring. This would do a lot of damage and cost a lot more than $75. I am so grateful!

We had a very serious issue with both outdoor and indoor pipes. Several plumbing companies and 2 months later, we found Pipe Down and our problems have been resolved! Larry and John knew exactly what to do. They worked hard, explained the problem and got it done. These are honest, hardworking and extremely knowledgeable guys!

This company was dispatched for us on a warranty call and Larry was awesome. He discovered the issue the first plumbing technician diagnosed was incorrect and addressed the issue. He went above and beyond explaining some other things we could do to get good longevity out of our softener and water heaters. Appreciate this company and Larry’s great!

This company was great ,they really made me feel comfortable, and they cared about my plumbing needs. There was no short changing in the work they did, made sure the job was done right. Even after they had to wait for construction to be done before they could finish the job,there were still committed and supportive of me, with much patience. Thank you Blaine,Randy, and the sweet lady that answered my calls and questions. I recommend Pipe Down Services for a job well done.

John was outstanding. He analyzed the problem and made every possible attempt to resolve the situation accurately and expeditiously. My toilet was a Briggs and Stratton circa: 1998 with a tank retrofitted by the manufacturer from 3.0 gpf to 1.6 gpf (due to the law change). To accomplish this, B&S inserted an inner tub made of plastic with a proprietary FluidMaster component trademarked as Vacuuity Flush.

This unit was installed as original equipment when we purchased our home new in 1999. We never ever had a problem until a month ago when the tank started leaking into the bowl.

John thoroughly inspected the fixture and voila!—the plastic insert developed a hairline crack which was causing the leak. Easy fix: Remove and Replace... BUT those tanks are no longer manufactured by B&S and replacement components are no longer available.

As such, AHS authorized a toilet replacement and installation. John handled the installation in less than an hour. Pipedown Plumbing did NOT disappoint.

I no longer recommend American Home Services. Reason: I had minimum claims with this company. In 2019, I experienced a leaky hose bib (also covered by my plan). They sent a plumber who wanted to tear open my living room wall to repair the hose bib. After over 25 calls and COUNTLESS HOURS ( yes, HOURS) on hold, they never worked with me to resolve. I cancelled my membership and they continued to charge me every month until the contract’s expiration date.

I contacted a plumber independently, he replaced the brass fitting and handle located on the outside wall for about $100.00. The service call from the “plumber” that wanted to tear down a wall was $150.00 and I got nothing.