All reviews for ProCure Heating & Air

Jacob was very friendly and nice in appearance
I was pleased with his performance

Excellent customer service. What an awesome team — I called first thing in the morning, a technician was at my door by 10am, and I received a ✨follow up call✨ at the end of the day to make sure I had everything I needed. It doesn’t get better.

It's hard to find a good and honest HVAC company that gives you an upfront price for what you're looking for. I just needed a simple fuse replaced, and ProCure gave me a straightforward price and fixed the issue. Elias helped me resolve the problem and answered all my questions. He was diligent and not in a rush to simply get out of there. He went above and beyond by testing and cleaning other components while he had the unit open.

AC went out late Wednesday night last week procure got Daniel out here the very next morning he came earlier than I scheduled which was amazing they called you wanted to come now yeah so came out and fixed it. Very good service they answer the phone they talk to you they get you what you need they're really quick about it very nice couldn't ask for a better AC people to come and repair my AC I highly recommend them

Our a/c stopped cooling in mid July and it can get HOT in July. My husband googled Lennox air conditioners and the first company that came up was XXXXXX. Hubby called and they said they could come out the next day to fix it. My husband told them to come on out; they showed next day and informed Hubby the problem was most likely the condenser and it would cost a lot so we should just buy another unit from them. Hubby told them the unit was just 5 years old and still under warranty. They left and said they would call Lennox to verify warranty and check price on condensers and send us a quote. Hubby and I discussed the fact that we had already checked the capacitor and condenser ourselves and they both worked. That afternoon I called ProCure Heating & Air after seeing their great reviews online and they sent out a team immediately. They checked the unit and confirmed both the capacitor and condenser was working and went up into the attic and found there was no coolant due to a leak in the coil. They went back to their office and ordered a coil from Lennox. Verified the unit was only 5 years old and part was under warranty. We were charged for labor and coolant only. Sarah called from the office to explain that Lennox was out of the part and it was on back order. It could be sometime in middle of August before it was received and there were a lot of customers waiting for that part. Sarah promised to check with Lennox every other day and let me know the status. Good to her word, she called or texted me every other day to give me updates. She was tenacious about calling Lennox to stress how much we needed this part. Lennox would tell her they understood and a lot of people were needing this part, so she would be called when the part came in for her order. She didn't cave; she continued to call them every other day and, finally, yesterday they called her back and told her a part had come in for another customer but they had not picked it up so she could have it for us. She immediately called me, and she was so happy for us. I thanked her over and over and told her she had been awesome. She told me she was doing her job. Really? I have NEVER had a company be so relentless in trying to get help for me. She went way above and beyond. This young lady made it her personal responsibility to make sure we didn't suffer any longer than necessary. ProCure came out early yesterday morning to install the new coil and coolant. I received a call from Sarah after the work had been complete to make sure everything was working fine. I also received a call later on from Kevin to also confirm we were happy with the repair and if our a/c was cooling. We were more than happy, we were ecstatic!!! I'm certain we would still be waiting on that part after the middle of August if we had used another heating and air condition company. In fact, had we used XXXXXX, we probably would have had to buy a new a/c unit. In all, we had called three companies that day. Pro-Cure was the best company we could have contacted. The first one was unethical and unreliable by trying to sell us a new a/c unit when we didn't need it, and they had not even determined what the actual problem was. The third company was called by us just on the off chance they would have the part in stock. I asked for a quote on what they would charge to replace the coil and coolant and they were a few hundred more than ProCure. I HIGHLY recommend this company. I want all my family and friends to have their phone number and call them when they need a/c or heating service. This company sets the gold standard, from the owner, the service team, and office personnel. Call them.....it will be your lucky day! Oh yeah.....one last thing. Sarah called to let me know the amount I owed was less than I was quoted. Who does that?!!!

Our ac stopped working around 6:30pm on a Monday. We called a few places and Procure was the only one that could help by the next morning. The others were days away. Jose came out found the problem, gave options, explained everything, fixed it, offered maintenance solutions and ways to prevent issue from happening again. He was great and very personable.

David was so helpful! He was honest, thorough and got the job done while other companies were trying to rip me off telling me I needed to replace all the duct in the attic of a new home, David took his time to figure out the problem and fix it. I will definitely be using Procure and requesting David to do all my AC work in the future. :)

I’ve called ProCure on multiple occasions and they have been a huge help! Not only are they super responsive and accommodating (my first service with them was booked same-day and the others have had a very quick turnaround), but they also are very thorough and comprehensive. Working with them means you’re going to get someone to your unit within 24-72 hours, thorough work with images and videos to back it up, and a detailed report that outlines every corner. Will be using them again!

We have used this business twice. Each time the technician is professional and personnel. Explains what they are doing, answers questions about system. They will advise you of any sales but never a sales pitch! Just sound advice. Recently a sale on AC service phone call. Said would think about it no hard sale! We decided good investment on an old system & called back! I like they give you time frame choices and text when close. Great customer service from office to home!

I would like to leave a five-star review for the company. Their technician Andy came out and did a wonderful job scheduling was super easy with Melissa and they followed up after the work was complete. Competitive pricing and they did not try and upsell services at all. I would definitely recommend them if you want someone honest and fair priced. Thanks again -Samuel

I was certain I was gonna have to sell a body part lol
It was very reasonable Jacob is a GREAT technician professional knowledgeable and nice to talk to 🫶🏽

Dave is the absolute best. Kind, honest, friendly, thorough, and trustworthy. He was the third tech who came to diagnose our issue and the only who actually fixed the problem without upselling unneeded service. So happy we found him. Thanks Procure!

⭐⭐⭐⭐⭐ Highly Recommend ProCure Heating & Air!

ProCure Heating & Air provided outstanding service from start to finish! They responded to my inquiry within an hour via text, which was super convenient. They went above and beyond by coordinating seamlessly with both the landlord and tenant, making the entire process smooth and hassle-free.

Their communication was top-notch—calling, texting, and even emailing detailed pictures and findings. It gave us full transparency and confidence in their work. On top of that, their pricing was fair and reasonable.

If you're looking for a reliable and professional HVAC company, I highly recommend ProCure Heating & Air! 🌟👏

My A/C went out at midnight on a Friday in the middle of July. In a half-asleep panic, I called ProCure and they got me on the schedule for Saturday. Jacob arrived right on time, diagnosed the issue, gave the rest of my system a once-over, and had me up and running again in little over an hour. He was professional, kind, and didn't try to upsell me on stuff I didn't need. I'm so appreciative of the prompt and professional service I received. Highly recommend.

Jacob M did a great job looking into the problem of not getting heat. So problem solved after all. Communicating with me, is a plus since I’m deaf. Thank you Jacob!!

Jacob went the extra mile to replace a dead blower in a matter of hours! His work ethic and friendly service are stellar and well represent ProCure.

Prompt, courteous and very knowledgeable with all Home Comfort needs. I will certainly be using them again.

Danny was so professional and efficient at getting our unit up and running again. He went over all our options for the repair, and took the time to explain his readings, the units suggested performance, and how we could extend the life of our AC. Highly recommended!

We had a lot of water leaking from our AC. I called late at night for help and ProCure sent Jacob out first thing the next morning. He was very efficient, knowledgeable, and kind. He explained everything to us as well as some options. Our dog kept bothering him while he was working and he was so nice to our dog. Thank you for helping us in our time of need with such short notice.

Daniel explained things in detail, knew the equipment and got the furnace working. Explained also how to keep drainage problem from happening again. Very easy to work with!

Daniel was very patient and took the time to thoroughly check my AC system. He is personable, experienced and I would recommend him to anyone. Great experience!