All reviews for Zoom Drain

Very pleased with zoom drain , they came instantly and helped us fix the problem . Fast and a good job! I will definitely contact them for any issues with my drain in the future . Thank you guys !! The best of the best!!!

Very efficient and all possibilities explained. As soon as chosen route taken immediately went to work. Thirty minutes later all issues resolved. Great job and highly recommend. Now on my speed dial in case of an emergency.

My technician was Maxwell Main. He showed up immediately and did the most thorough clean out as well as educating me along the way.. I now understand how my system functions and know what to look out for..

I manage Arden at Kohlers Crossing in Kyle and we are a new community who had to learn the hard way how much trash went down our lines during construction. Amanda and her team at Zoom Drain were fantastic at working with me to create a scope of work that not only kept our drains under their constant care until the job was completed; but they did it in an efficient and professional manner, we were all on the same page the whole time during my emergency. I would 100% percent recommend this team for any small plumbing job to a commercial lift station clean out, they are that good!

JC came out and helped us with a drainage issue and resolved the problem completely. He was thorough, curious, and persistent to solve the issue. I would recommend JC to others with plumbing issues and appreciated his friendliness and patience as he explained what he thought was going on.

Zoom Drain came out in a quick fashion on a Sunday and immediately resolved my clogged drain. They are competitively priced, super courteous and extremely knowledgeable. I definitely recommend calling them first if you want your plumbing issue fixed fast. I highly recommend them to anybody and I will definitely be calling them for any of my future issues.

Hello, my name is Aleena Tristan and I just wanted to say that Zoom Drain, went above and beyond the call of duty today for my friend and I, who were in a sticky situation that was very emergent, when another company was a no call, no show. I turned to Google for help and I found someone who recommended me to Zoom Drain and not only did they get out as soon as they could and on the same day, but they had the best serviceman ever, who just really were angels. The first was our service Man Thomas Sanchez, who came and drained the septic. He was sweet, funny and professional, and we really appreciated him. Also, the angel that came to us as well,…rightfully called JC, (JC Otti) because he was such a blessing to us with his presence and he really just went above and beyond to be kind to us, when he didn’t know exactly how bad we needed kindness and I pray that God blesses him as well with kindness. So, thank you to the star-spangled crew at Zoom Drain!

We were so delighted and surprised that Amanda was able to get the guys out to us late in the day!! We had backed up tub and shower! The guys were friendly and professional and took care of the issue for us! Thanks so much!! We will enjoy baths tonight!!!!!!!!

Thank you so much Carlos! For the great job done, I appreciate the text mgs with your picture, informing me you were on the way. Carlos was very professional, kind and explained every detail to me of what needed to be done. I had great customer experience.! And I will definitely call them again in the future, and would recommend them to my family and friends. Thank you so much! 👍😊

I always enjoy speaking to and working with the ZoomDrain technicians. They are polite, knowledgeable, and very down to earth.

Great working with you Maxwell!

JC was great! We had a stubborn drain clog that he fixed and helped us understand the cause of the problem.

They got out extremely fast did an excellent job and I will definitely be using these guys in the future. The two technicians that showed up were courteous and efficient and did a fantastic job. Thank you zoom drains for making this so smooth

Let me tell you how greatly I appreciate Thomas and Zoom Drain.
Yesterday I set up a septic pump with a different company. The pump truck driver told me that he needed me to dig down to the top of the septic tank and that he would be back in the morning (today). Well after digging this 3ft by 3ft hole and showing up to meet him at my aunts house he was a no show and to top that off he also charged a $150 service fee for doing absolutely nothing yesterday. Well I got online and searched for a new company and found Zoom Drain. The lady I spoke with was very nice and helpful and said don’t worry we got you taken care of. She had her pump guy Thomas come out and meet me at my aunts house. He called way ahead of time to let me know he was on his way. Which I see as very respectful unlike this other company who just showed up. Well not only was Thomas respectful and knowledgeable he was very polite and helpful with everything that he did and we did.
Thomas did an excellent job and also recommended a few things that needed to be done to the septic tank which in the end he knew I had to consult with my aunt and grandfather so he didn’t push anything on us at all. He recommended it and left it at that. Well after speaking with both of my family members they agreed to have it done and Thomas said man I got you I’ll be out tomorrow afternoon with another guy so we can get started on putting everything in and getting yall right. Zoom Drain did us right and did themselves right by hiring Thomas. If anyone needs septic tank cleaning or what not reach out to Zoom Drain they won’t steer you wrong and they’ll take care of you in the end.
Thank you Thomas and Zoom Drain. We will see yall in the afternoon.

It was Monday morning and there was water everywhere and I had no idea what was happening. I called 2 plumbing companies I had dealt with before but no one could come that day 🤷‍♀️🤦‍♀️. They both referred me to Zoom...I'd never heard of them before but it was urgent. JC came late afternoon. He was fantastic. Showed me where to turned things off. He found the problem. My husband died last year and my dog is very particular about who comes in the house but he was very friendly to JC and JC to him. A dog knows 😀. I'll call ZOOM DRAIN BEFORE I CALL ANYONE ELSE next time

Very happy with Zoom and Drain. I was trying to find someone to come out same day on a Saturday before our gathering and they were the only company that was able to accommodate. Mike came and was very nice and showed me the tool he used and explained how he fixed the issue. Great local service! I highly recommend!

Zoom Drain stepped in same day when another service provider had to cancel last-minute. They were great with communication and the technician arrived on time. Mike was super nice, professional, listened to my concerns, let me know up front what he thought was causing the issue and provided a very fair estimate on cost. I haven't had luck with plumbers in Austin over the past few years, and I am grateful I found Zoom Drain - they will be my go-to plumbers going forward!

It’s not like anyone really wants to pay for emergency septic tank pumping 😄 but I’m glad I found a company that managed expectations and didn’t turn a stressful expense into something even worse!

Zoom Drain was clear, communicative, respectful and helpful - with very fast same-day service! They even texted a photo of their technician and truck so we’d know who to expect at the door.

They charge a flat rate for 1000 gallon tanks, and anything additional is billed by the gallon, not by time spent. This seems fair and honest, as most tanks are under 1000 - and anyway, what if their pump runs slow?!

I called a few other places before calling Zoom Drain - one of which didn’t even accept credit (!?!), and all of which were either more expensive - or less transparent in their pricing.

We really appreciate your help today, Thomas!

At 10:30pm we discovered that both of our toilets were clogged. I called the first plumbing company that came up on Google for emergency service and was told someone would call back shortly. After hearing nothing for an hour I called back and was told the same thing once again. Waited all night for a call back and heard nothing. At 6:30am I again called, informed the person what had happened and they literally said “Wow” and again promised someone would call. At this time I called Zoom Drain, was give a 4 hour window when someone would arrive, along with a text. I immediately called back to cancel the service that never called the entire night and waited for Zoom. They texted that they were on their way and arrived within an hour. They ran a camera in the drain, showed me the clog and promptly jetted the pipe, clearing the clog and leaving the pipe as clean as new. I asked when they would have showed up if I had called them at 10:30 the night before and was told 11:00. I was given a discounted price along with a 14 day guarantee that if the clog returned they would come back at no charge. If you have a clog, don’t waste your time with other plumbing companies. All Zoom Drain does is clear drains. Call them first. I know I will from now on.

I am a maintenance director for an assisted living. Sometimes even I need to call in the big guns. Thomas and the team at Zoom are hands down amazing! As a business 2 business reference you need to put their information in your contact list under plumbing. I highly recommend and I don't normally take the time for reviews unless the customer service is awesome. Great job Zoom!

My wife met with the technicians, and as a business owner she deals with a lot of service providers. She was notably impressed with the interaction. They were both extremely friendly, respectful, and professional.

Great experience from start to finish! Every interaction I had with the team was top notch! From the first contact to the moment I said goodbye to JC, was professional, courteous and worth every penny! Thank you Zoom Drain Central Texas! I will refer you to everyone I know in the Buda area!