All reviews for Dial One Johnson Plumbing, Cooling & Heating

I'm so grateful to Allen for helping me to decide on getting a new air-conditioning unit for my home and being satisfied 😌 with the decision I made today. He answered all of my questions, explained In detail on what I was expecting to be getting with my new unit thanks again Allen, very satisfied

Big Dan came to my house on a service call and found a clogged pipe in my A/C drain line! So grateful for his honesty and integrity he did a magnificent job what a pleasure experience and highly recommend Big Dan.

James came out and inspected the plumbing, sewer line, and water heater. He was very friendly, knowledgeable, and thorough. I'm very happy we decided to go with Dial One Johnson for our plumbing needs.

Travis was fabulous. Knowledgeable, and professional. I was very impressed with his neatness and cleanup abilities. Dial One worked me in the day I called, and very prompt. Thanks for a nice plumbing experience!

Dan & Joe did an incredible job of repairing and recharging leaking refrigerant lines. They were both extremely personable and knowledgeable in how to get the job done quickly and correctly. Couldn’t have asked for better service!

Emmett from Dial One Johnson was fantastic! He was knowledgeable, thorough, and professional during my heating tune-up. He has always explained everything clearly and made sure my system was running efficiently. I highly recommend him and Dial One for any future services!

We used Dial One to inspect our home before purchase. They scheduled our appointment on short notice, made arranging for the payment easy, and did a thorough job. They called to discuss their findings and answer all of our questions. I would use them again, but hope I don't need to because we love our new home!

I like that the technician provided all costs up front prior to any work being done. He was courteous and professional! I highly recommend this company for any plumbing, or AC needs.

Stelllar experience with Dial One The service tech Emmett was great. Service was fast and detailed and they offered a stellar Maintenance program for a year. Which you can’t get anywhere else what a deal. They are our new service team.

Big Dan R was fast, friendly and efficient. He had a great attitude, was very down to earth, easy to talk to and explained everything in a way I could understand. Dan did an awesome job completing several different services to get my A/C up and running optimally again. I continue to be pleased with the services that Dial One Johnson provides each time I need them. They are very professional, show up promptly and you can tell they believe in providing excellent customer service. I highly recommend them!

Kerlin did a fantastic job checking out all of our plumbing for problems. I especially like the fact that Dial One doesn't use this service to upsell me. They do a legitimate thorough investigation, and when there is nothing wrong, they say, "Thank you and have a nice day!" I also like the preventative checks that are included with the ongoing contract. Total charge today $0.00

Joseph is great! He communicated well and showed me exactly what needed to be repaired. I was kept in the loop about any schedule delays. If Joseph is available, I prefer to have him. It’s nice to see a familiar face!

When the tank of my toilet cracked, I called Dial One. They were able to send James out the next morning with a new commode and tank. He had the replacement done in no time, plus he also changed the filter on my AC unit. All this for a very good price! I’m very happy!!

I have used Dial One for HVAC repairs and a full replacement. Everybody I have talked to has been very friendly. The work has been very solid and all of the techs have been very knowledgeable. I am bias because I know the owner but it is easy to have a company full of great workers when it is ran by great people.

If you get Dan sent out to work on your HVAC then consider yourself lucky. I cannot say enough good things about him and the quality work he does.

They are wonderful and honest and trustworthy will call to let you know they are on their way and will arrive on time with a smile on their face. I been with this company for a few years and have never been disappointed in their work. l am so satisfied with them l became a member for great saving. I will recommend this company to anyone, l guarantee you will not be disappointed.

Joe came to assess an air conditioning issue. He immediately discovered the problem and repaired it. I've always had a great experience with Dial One Employees and the Office phone reps too. I'll miss Dan and Josh. as they have moved. Thank You Joe for finding and repairing the issue so quickly. Great Service!

Dial one is always my first call when we have a plumbing or HVAC issue. I appreciate the time the technicians take to explain the problem and what to solution is. The work is always top notch and I feel their pricing is very reasonable.

We are especially grateful to your plumbing supervisor, James Watson. Multiple times he has gone above and beyond the norm to help with our issues and take the time to explain what is needed and why. If ever there was an exemplary representative, you have found him in James.

James provided exceptional service for my water heater replacement. He was honest, knowledgeable and efficient in his services. I would like to use him for all my plumbing needs in the future.

Our company loves working with Dial One Cedar Hill. Communication is great and the customer service from the office to the technicians that work on site is amazing! We use them for A/C and Plumbing services.

Today I learned that an honest plumber is NOT an oxymoron. Very very pleased with James’ transparency about the job. Couldn’t ask for a better outcome !!!