All reviews for KMI A/C & Heating

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    5

    Great guy. Does great work.

    5

    Good service, reliable, fair price

    5

    Professional, reliable, courteous service-priced right! A+

    5

    Took great care of my home and families needs. Very fair in price.

    5

    Honest and reliable service. Will definitely use again.

    5

    Love KMI. Very professional and affordable.

    5

    George and his staff are the most knowledgeable and honest HVAC company you will find.

    5

    Great professional and courteous service. I highly recommend this company!! I have called on them many times.

    5

    George is prompt, professional, courteous and thorough. Will continue to use and refer to others

    5

    Cristian and Andrew were very good. Did their work well and cleaned up. very nice

    5

    They have always been prompt. I’ve used them for repairs, service, and, recently, a new AC System. They are top notch.

    5

    They were very detailed in identifying the issues and fixing them.

    5

    Trever was professional and knowledgeable. Was able to diagnose the exact issue and repair in a timely manner.

    5

    Love this whole company! All the people are so helpful, responsive and really care!

    5

    If your looking for an honest a/c guy you've got the right guy! I've been in construction for 40 years and I respect a man who keeps his tools and equipment organized and professional. He's honest and stands behind his work!

    5

    Amazing experience! They came and fixed what others attempted over 4 times before them. Thank you so much!

    5

    Just wanted to thank George and the crew at Kendrick Mechanical. Bought two new Trane air conditioners in the last two years. At the start of the stay at home order we had to turn on the air and it didn't work, within an hour George had someone come out and fix the problem. Also under warrenty so no charge. thanks for all your help.

    5

    When I called Kendrick Mechanical they immediately sent someone out. They were super knowledgeable and really cared about my urgency to get the heat fixed when it was so cold. Definitely recommend them to anyone!

    5

    When I came home from work yesterday the house was freezing. The temperatures have recently dropped and it is a bit chilly outside. My husband informed me that he had been running the heater, but it wasn't getting any warmer. We knew the heater was working a week or two ago when we turned it on for the season. I didn't have time to deal with it at the time and decided to address it the following day when I had more time to troubleshoot. The following day also proved to be chilly and our inside temperature was still too cold. The HVAC came on, but only blew cold air. After trying to call our home warranty company and finding out that they were no longer in business and had run off with everyone's premiums....I was DREADING trying to find an HVAC provider. We are new to the area and we live in a small town. I know nothing about HVAC systems. How could I be sure that I wouldn't be taken advantage of? What was the service fee going to be? I looked and found two providers in Celina. One provider had a few average reviews. The other provider had none. I decided to call and speak with each and then make a determination. I didn't even make a call to the competitor. As soon as I called Kendrick Mechanical I was greeted by a friendly voice who was sympathetic to my situation. I called at 9:30am and they told me they could have someone over by 10:30am and the service call fee was only $10 more than what it would have been with our home warranty. I decided that was acceptable and made the appointment. The technician (Danny) was able to make it out 1/2 hour earlier than promised. He listened to my concerns and went to trouble shooting immediately. Danny admitted that he was unfamiliar with our particular thermostat. This wasn't much of a surprise as it was a very new model installed by our alarm company. WE aren't even sure how to completely operate it and we've had it for three months. It's fancy and has a lot of bells and whistles. I showed him what I knew about it and he headed to the attic to check out our HVAC unit. Within 10 minutes in the attic, the heater kicked on. I was shocked! Danny explained that he believes that the problem lies in the newly installed thermostat (again not surprising since we've had other issues with the installation of our new alarm system). He gave a detailed explanation of his diagnostics and why he had concluded that the problem appears to be the thermostat not talking to the heating unit. I really appreciated that as I'm not a big "take my word for it" kind of person.
    After his description (which made complete sense to me) I knew he had done a proper job of trying to isolate the cause. We have now contacted our alarm system who "may" get someone out today to take a look at it. Danny left his card and stated that KMI would stand by their assessment and if for any reason the alarm system company could show us that the thermostat is not the issue (especially since Danny had already shown us that the heating unit works but not when the thermostat asks for heat) then he would happily return. He didn't charge us any more than the service fee we had been quoted and he didn't try to pull anything over on us. He was straightforward, honest and sincere. I'm SO glad that we chose to go with this local company and this will most certainly be the company we call on for any future HVAC needs! Thank you KMI!

    5

    Kendrick Mechanical is the best HVAC service I have ever used. They treat you professionally, provide quality workmanship and back their work. No Upsell and excellent advice. I trust their opinion and options and LOVE the Trane products for my home.

    5

    George and KMI has done great work for years, and years for us. There is no reason to even think about using anybody else. But most importantly, his crew is one of the very few that I trust -inside- our house.